Banners On The Cheap Reviews

Name: Banners On The Cheap
Address: Stonehollow Drive, Austin, Texas
Rating: 4.62

4.6 Rating 167,795 Reviews

93 %

of reviewers recommend Banners On The Cheap

4.6

Based on 167,795 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

1-877-710-1876

Email:

service@bannersonthecheap.com

Location:

Stonehollow Drive,
Austin
Texas
78758

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Banners On The Cheap 5 star review on 3rd August 2025

1596

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good hhhhhhhjhhhj”

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Posted 6 years ago

“The packaging was very poor. The banner was damaged during shipping, and was in unacceptable condition when it arrived.”

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Posted 6 years ago

“I was not pleased with the banner.”

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Posted 6 years ago

“It did not arrive on time 7/11/19 as promised and we needed it for a trade show.”

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Posted 6 years ago

“I received the wrong size banner”

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Posted 6 years ago

“Thought everything was good. Made two phone calls to be sure everything was set for a banner with a front and back. Two days later I log in to see that the order is on hold. Why? Because the production team wanted to make sure the banner order was correct. WHAT? I spent 30 minutes talking with your team during my order and wanted my banner to be shipped the next day, like your website says, and I was told would happen. No phone call to contact me. They say they sent an email - probably went to spam so of course I did not see it. Why would I order from you again if I need a banner quickly?”

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Posted 6 years ago

“Not a good experience. Order 1 beside 2. I contacted them to order the other one they want to charge me another shipping when the order wasn't even shipped. very disappointed”

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Posted 6 years ago

“The banner was not what i expected. Poor quality ..see pictures I sent in.”

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Posted 6 years ago

“First - that "Ships Tomorrow" is baloney! The banners I received were NOT the correct size and were listed as "unfinished" on the email invoice! What is an "unfinished" banner? HOW does someone order an "unfinished" banner ?? I assume that means the banners have no HEM on top or bottom, because the ones I received had NO HEM - top or bottom.! After 3-4 previous with you - this was quite a surprise! I called about the banners and got nothing but a long "song and dance" - not even YOUR sales assistant knew what an "unfinished" banner was. SO... -Wrong size -Not finished -No customer service Who wants to order from "this" ?? C'ya !!! Michael Gill Big Shot Fireworks”

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Posted 6 years ago

“My order was not delivered on the date specified therefore the banners were useless! I should get a refund this error on your part costs me more money. I had to get a rush order from a local company that costs triple the amount. Not a happy customer”

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Posted 6 years ago

“I will never order from this company again. While they provide a good quality product (based on previous orders), their customer service is awful. 1) I chatted with someone on the website to ask if there were any other options besides the OUTRAGEOUS $30+ shipping on a single tiny banner and they said no. A simple google search later revealed a promo code for $9.99 flat shipping ON THEIR OWN WEBSITE!! So there WAS another option that THEY provide, but I was denied during my questioning. 2) I tried uploading my image and it was too low resolution so I paid a 3rd party to create a high res version and it turned out too big! The customer service chat provided me with an upload link and then gave me incorrect instructions on how to place the order. ... which delayed the entire process by a few days. 3) After speaking on the phone with the art department to confirm they received everything they needed, I got a proof days later that needed alterations. I replied with the changes and even provided an example of how I wanted it to be. They emailed me 2 days later with a new proof that was EXACTLY THE SAME as the original. I replied stating this was the case and the next communication I got was saying my banner had been shipped. Mind you, I have yet to approve a proof. 4) After receiving the shipment email, I contact customer support via website chat and they were, as usual, less than helpful. I was sent 2 pictures (their proof and my example image) and was told they were exactly the same... when they were clearly different. (Thank goodness these people don't run the art department). I was then brushed off and told to call the art department directly. .. because apparently my time is less valuable than theirs and it's my responsibility to take care of their mistakes.”

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Posted 6 years ago

“TERRIBLE !!! IN one day the shipping doubled , when I called in I was placed on terminal hold ... with no recourse !! BE CAREFUL WITH THEIR SHIPPING CHARGES .... RIP OFF !!!!”

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Posted 6 years ago

“We just received our retractable banner not only was the zipper broke on the carrying case the we could not pull the banner out of the base, it was stuck or jammed in the base. We also ordered a vinyl banner and the words were very blurry. Spoke with a customer service representative said I need this resolved ASAP as we are going to a trade show and needed the above items. She said I would receive an email right away where I can attach photos, still waiting on the email as of yet.”

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Posted 6 years ago

“I'm giving a one because your shipping is outrageous. As soon as I ordered you sent a marketing ad for free shipping. You're backwards. I ordered what I needed the first time and don't plan to make a second order. How much of that shipping are you skimming?”

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Posted 6 years ago

“Seemed pretty scammy to receive an email that I needed to call to complete my order because of a system outage.”

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Posted 6 years ago

“Ordered on 16th and it’s now the 28th and still have not received. Only got 1 email and that was on order day after I was charged more for shipping (25.00 then the price of the little 3x6 banner. Could I please have my expensive Banner now my store opens next week.”

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Posted 6 years ago

“Don’t know still have not received it”

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Posted 6 years ago

“Well let’s see I ordered on the 6th and here it is the 26 and still haven’t received it and they charge me $25 for shipping to imagine that”

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Posted 6 years ago

“Considering that we still do not have the banner and it was ordered in plenty of time to get it by now and the price of mailing was absurd I would say we're not happy”

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Posted 6 years ago

“Order was easy but banner came damaged.”

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Posted 6 years ago

Banners On The Cheap is rated 4.6 based on 167,795 reviews