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Barclays Reviews

1.6 Rating 971 Reviews
15 %
of reviewers recommend Barclays

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App is rubbish now
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Posted 10 months ago
BARCLAYS BANK: FRAUD Re: 5 Hulme Close, Clapham, MK41 6GH. Fraudulently evicted me from my home on 23rd January 2024, seized my property of 21-years, denied me the right to sell, stole my monthly mortgage repayments, incurring substantial arrears, lied to the courts - falsely stating I refuse to pay my mortgage and 'jointly' incurred a current account debt (second mortgage) with my ex-wife. Barclays Bank PLC; Allowed my ex-wife to fraudulently withdraw a debt of approximately £48,000.00 against the equity of my home since 2007-2016, that debt increased to £58,657 by September 2024. 2017, I became aware of the debt following my ex-wife departure on 25th December 2016 from my property and immediately contacted Barclays to complain. Barclays conducted an investigation - and upon, conclusion of that investigation, they confirmed; "Yes, we have seen how she did it and we have since changed our procedures relating to joint accounts". Barclays, then apologised, accepted and confirmed their liability/negligence with an 'accepted' compensatory cheque and removed the debt from my name. Barclays Bank PLC, has since denied the very existence of that cheque and claim they have no record of it, denied to the court they received a copy of that cheque, sold my property below its market value at; £370,000.00, continue to pillage monthly mortgage payments, arrears, charges and fees - up until, September 2024, for TWO fraudulently inflated mortgages totalling; £130,000.00, on a property they seized in January 2024, already sold with new owners residing within since June/July 2024 ...and, Barclays have withheld the remaining; £240,000.00. I have received NOTHING. Apparently, I am already represented - according to the Crown Prosecution Service. Case ref: FRAUD: F9PP0510.
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Posted 11 months ago
barclaycard, never missed a payment sometimes payed double. Today I went to pay and found I was maxed on my card, this is because barclaycard decided to cut my credit limit byv40% of my balance. This has affected my credit score now. Barclaycard are total con artists and a company you should not deal with. I don't usually swear but they are totally dumb. I hope they rot in hell. The ceo snd directors are not fit to run toy car, they are of very low intelligence with no integrity also for info I have been with bsrclys for over 25
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Posted 11 months ago
I would give zero stars if I could. I have a small business and opened a Barclays business account. They phoned me out the blue and said they were from Know Your Customer team and asked for birth date, mother’s maiden name… I said sorry I don’t know who you are, was a bit rude and hung up. They then put a red mark against my name and account and for over a year have been demanding details about the business - making me complete forms of information, repeatedly said there’s missing details. They have frozen access to my bank account over 25 times in the last year. I’ve spent weeks worth of time talking to them to unfreeze it so I can pay people and receive income… it’s been awful. I have contract that pay in so it’s hard to switch banks. I put in a complaint and they closed that after two days without talking to me to resolve anything. Stay away from them if you are thinking of using them. This is harassment and I’ve thought of giving up on the business at times when I’ve been trying to pay things only to find my account frozen and it’s an hour wait in call centre queue to explain the issues yet again…
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Posted 11 months ago
Ordered a replacement debit card about 2 weeks ago. Nothing has been delivered. Causing me real financial difficulty now as it is the only card I have. The nearest branch is 10 miles away now which I can't get to as I have no money available. Just appalling. Now going to have to order another debit card which will hopefully actually get delivered. Have access to none of my money in the meantime.
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Posted 11 months ago
FILLING OUT AN APPLICATION FORM FOR A CURRENT ACCOUNT IS A NIGHTMARE 👎😠👎😠👎😠👎😠👎😠👎 I was told to fill out a form on line but when I got to where I was born (Bournemouth), it didn't recognise it. I tried it several times without success. I became very upset and angry. The whole process was a complete waste of time. These people are evil. I hope GOD punishes these Ungodly Heathens severely. Yes, l did try to ring them but you can only talk to someone if you have got an account.
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Posted 11 months ago
My application for a Foreign Currency Account was rejected, after I had to go through the trouble of applying in branch (yes, it is not available on the Barclays app). I went to a branch to have a Euro Currency Account open, to do that I had to book an appointment in advance and provide an explanation. I showed up and applied with the Barclays customer service lady telling it will be available in 3 working days. I then waited 3 working days only to be rejected due to "business decision", a fantastic generic answer. Way to go Barclays, the worst bank in the UK!
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Posted 11 months ago
This bank really deserves a negative star rating. Over a decade’s experience (and in comparison to other banks) has demonstrated an overall truly dreadful customer experience, even as a ‘business banker’ (for a UK Charity) with a significant amount of money in the bank. Avoid at all costs.
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Posted 11 months ago
Appalling customer service. Had a call regarding a complaint I made. The call handler made me feel totally worthless. Should be called customer don't care
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Posted 11 months ago
Poor customer service the people I dealt with was not very helpful or knowledgeable. I felt like we just going in circles, one department to another. The company seem very disorganized and poorly equipped to handle basic customer service needs.
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Posted 11 months ago
I have been trying to withdraw my money since 5th February 2024. No open trades, and I have a small profit.I decided to withdraw money but have also had nothing approved or sent. All bad reviews are correct. Everything you have read has happened to me. Amount in question was 123,999 USD. Withdrawal request was made on 9th April again and it was declined by Investmarkets. I was relentless and I did my own research as well as Informing Police referred to me TheresachinRecovery as they were able to work on my withdrawal and recovered all my money. l will carry on posting this review everywhere on how TheresachinRecovery assisted me, victims can as well reach them via email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m Call/WhatsApp + 1 2 3 4 3 0 0 1 5 4 4
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Posted 11 months ago
I lost $440,000 in BITcoin when my cryptocurrency investment fell into the wrong hands, and I was taken advantage of during the time. After learning that it was neither traceable nor recoverable, I was on the verge of giving up until I came across an article on Quora about a RECOVERYEXPERT Mrs. Lisa Ellzabet. To my amazement, after working with her, She was able to retrieve $732,580 of the money I had lost. I am so appreciative that I was able to get my lost bitcoin back. When you reach her at (lisaellzabet 662  @  gm ail  .  com) and this number(+1 301 658 0921), She is always available to help.
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Posted 11 months ago
A bunch of crooked thieves and scammers. Ground floor atm out of order. Advised to use another atm on first floor outside the building in the rain. And as expected with every atm, i deposited my cash and the atm eats £20. All these atm's are dodgy. Spoke to a member of staff and was advised they'll check it tonight and let me know tomorrow. Lets see what happens. In general i wouldn't be visiting this branch ever again. Also if i don't get my £20 back in my account, a complaint will be coming and if not resolved, taking every penny out. Visited the branch and heard some made up stories without a single contact or evidence. Nothing at all. No email. No letter. Spoke to Karen and Alana. Manager not interested either.
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Posted 11 months ago
Extremely disappointed in Barclays . We made a duplicate payment to another bank on their instruction as we believed it didn’t go through so we asked Barclays if it had they said no and do it again . Next day both payments came out !!! We asked them to recall it , they did but the other bank didn’t respond and now Barclays say not there problem bye ! Disgusting service we are now down £1000 and they don’t even care we are a small business and this has crippled us due to their incompetence!
Barclays 1 star review on 5th September 2024
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Posted 1 year ago
Annoying phone system on Customer Service requires you to listen to insane amount of info before you finally get to speak to someone who doesn’t under English, only to be told they can’t do anything for a problem. The bank is also notorious for holding your money for way too long while they accrue interest even though your payment cleared your bank account days ago. I will be filing a complaint with the BBB, although it’s unlikely to help due to this bank being out of control!
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Posted 1 year ago
The online statement format changed a while ago and quite frankly, I find it really confusing. Now most of the time I can't keep track of what's going on! Barclays always had the simplest, easy to view system of all the banks. Now it's just a chore!
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Posted 1 year ago
POS, POS, POS. DO NOT TRAVEL OUT OF THE STATES WITH THIS CARD OR OUT OF THE COUNTRY. 3 times we have been stranded because they WILL most definitely lock your card. Don't bother calling them either just remain at the gas pump until they unlock your card for 48 hours. No need to book a room because...how? And that is just the beginning of hurting a hungry family sitting stranded off the highway. Try it out. These 5 customer specialist that you talk to are not human and don't give a flying F.
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Posted 1 year ago
Absolutely disgraceful been a customer of Barclays for 30 plus years went in today to open an account for my mum and was told I could only open one on line we had all documents needed so went to NAT west and they did everything for us mum was going to put £100.000 pound into that account might even change accounts my self
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Posted 1 year ago
Customer service is terrible. wait for ever to speak to someone about their technical problem... like dealing with the inland revenue and they just don't care...
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Posted 1 year ago
The Barclays app is rubbisish as well I'm not able to verifying ID in person at our local Barclay's branch. I went into the branch with a driving license and passport but she insisted these IDs could only be verified using the Barclays App. The problem is the app did not accept the photos taken in the App. We both tried for about an hour to take photos but they were not accepted saying 'glare' (the details could easilly be read). I also tried at home with curtainss closed etc. My father is dying and I have power of attorney but can't pay bills for him...... Phoned them up and got a call centre saying book an appointment at the branch..... going round in circles...... Absolute nightmare !!!!!!!!!!
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Posted 1 year ago
Barclays is rated 1.6 based on 971 reviews