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Barton Watch Bands Reviews

4.4 Rating 4,439 Reviews

84 %

of reviewers recommend Barton Watch Bands

Company Reviews

Product Reviews

4.4

Based on 4,439 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Barton Watch Bands 5 star review on 8th May 2024

Barton Watch Bands 5 star review on 8th May 2024

Barton Watch Bands 5 star review on 8th May 2024

Barton Watch Bands 5 star review on 8th May 2024

Barton Watch Bands 5 star review on 5th May 2024

Albert Petrilli

Barton Watch Bands 5 star review on 5th May 2024

Barton Watch Bands 5 star review on 4th May 2024

2276

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not delivered”

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you never received your order. Shipping is out of our control and so sometimes it causes regrettable delays in delivery time, even lost orders. We strive for customer satisfaction and value your feedback to help us improve. If you need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. If you have any further questions, please email our support team at info@bartonwatchbands.com. The Barton Watch Band Team

Posted 1 year ago

“Never got the package and no one helped me sheet I requested help.”

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you had such a disappointing experience. We strive for customer satisfaction and value your feedback to help us improve. We've made changes to our location and our customer service process, and we want to make sure that outstanding problems like this have been resolved. Do you still need to resolve this issue? If so, please email our support team again at info@bartonwatchbands.com. We want to make sure we've fixed the problem. If you simply need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“Yet to receive my Watch Band almost a month of purchase and shipping tracking doesn't work after 3 weeks. Awful service.”

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you had such a disappointing experience. That does sound awful. We strive for customer satisfaction and value your feedback to help us improve. We've made changes to our location and our customer service process, and we want to make sure that outstanding problems like this have been resolved. Do you still need to resolve this issue? If so, please email our support team again at info@bartonwatchbands.com. We want to make sure we've fixed the problem. If you simply need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“I ordered this item the around the first half of December and I never received the item.”

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you had such a disappointing experience. Shipping is out of our control and this sometiems causes regrettable delays in delivery, even lost orders. We strive for customer satisfaction and value your feedback to help us improve. We've made changes to our location and our customer service process, and we want to make sure that outstanding problems like this have been resolved. Do you still need to resolve this issue? If so, please email our support team again at info@bartonwatchbands.com. We want to make sure we've fixed the problem. If you simply need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“I wouldn't know how this band is since it still hasn't shipped. This is getting rediculous for something that was in stock on your site.”

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you had such a disappointing experience. Shipping is out of our control and this sometiems causes regrettable delays in delivery, even lost orders. We strive for customer satisfaction and value your feedback to help us improve. We've made changes to our location and our customer service process, and we want to make sure that outstanding problems like this have been resolved. Do you still need to resolve this issue? If so, please email our support team again at info@bartonwatchbands.com. We want to make sure we've fixed the problem. If you simply need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“I ordered 2 bands on 21 December 2021…they have yet to arrive. Not good.”

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you had such a disappointing experience. Shipping is out of our control and this sometimes causes regrettable delays in delivery, or even lost orders. We strive for customer satisfaction and value your feedback to help us improve. We've made changes to our location and our customer service process, and we want to make sure that outstanding problems like this have been resolved. Do you still need to resolve this issue? If so, please email our support team again at info@bartonwatchbands.com. We want to make sure we've fixed the problem. If you simply need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“Not yet arrived”

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you had such a disappointing experience. Shipping is out of our control and this sometimes causes regrettable delays in delivery, or even lost orders. We strive for customer satisfaction and value your feedback to help us improve. We've made changes to our location and our customer service process, and we want to make sure that outstanding problems like this have been resolved. Do you still need to resolve this issue? If so, please email our support team again at info@bartonwatchbands.com. We want to make sure we've fixed the problem. If you simply need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“I cannot rate something I am yet to receive... ordered on 7th Dec. Today is 9th Jan 2022.. still bo product. No updates given or follow up on delay”

Posted 2 years ago

Thank you for your feedback, Angela. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“Are you guys serious. It has been more than a month since the band has been shipped to my address and I have not yet got it. Tracking shows it is still in Brisbane. Here is the breakdown of the lousy service you guys are providing. 1. Shipment not delivered even after one month. 2. Shipment's port of entry should have been Sydney as I live in Sydney suburb. But the shipment's port of entry is Brisbane which is a city in a totally different State. 3. I wish I could have given you guys a negative 1 Million Star rating”

Posted 2 years ago

Thank you for your feedback, Haroon. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. It sounds truly frustrating. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“It hasn’t arrived yet”

Posted 2 years ago

Thank you for being a customer of Barton Watch Bands. We're sorry you had such a disappointing experience. Shipping is out of our control and this sometimes causes regrettable delays in delivery, or even lost orders. We strive for customer satisfaction and value your feedback to help us improve. We've made changes to our location and our customer service process, and we want to make sure that outstanding problems like this have been resolved. Do you still need to resolve this issue? If so, please email our support team again at info@bartonwatchbands.com. We want to make sure we've fixed the problem. If you simply need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/ We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. The Barton Watch Band Team

Posted 1 year ago

“Not a good time to ask for a review as I still don’t have the watch band that I ordered and was told I would have for Christmas. It is now Jan. 4th and I have had no communication with anyone from Barton. I checked the status of the delivery with the UPS tracking number that was provided and it says they are unable to give me any information. Kinda worthless. So sorry I can’t review the product yet, just the poor shipping process.”

Posted 2 years ago

Thank you for your feedback, Russell. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“I never received my watchband and have received no response from customer service”

Posted 2 years ago

Thank you for your feedback. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“Never received the band”

Posted 2 years ago

Thank you for your feedback, Gabriel. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“Terrible ordered in November and never ever received my strap! Generally things arrive quick from them but not this time tracking doesn’t even show any information l!”

Posted 2 years ago

Thank you for your feedback, Faisal. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“Terrible Quality. My first strap started to peel/tear after two days. I was sent a second and the same thing happened. I would not recommend.”

Posted 2 years ago

Thank you for your feedback, Stefan. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“My watch band was backordered and I’ve had no response from Barton customer service regarding this or any other communication other than the handwritten ‘Backordered’ note on my invoice. So hopefully I do receive the product and enjoy it, but I can’t review it because I haven’t gotten it yet and I’ve had multiple requests from Barton to review it already.”

Posted 2 years ago

Thank you for your feedback. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“Haven't seen a watch band yet.”

Posted 2 years ago

Thank you for your feedback, Willard. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“A shipping label was created for my order, however the item was never sent. I sent a message to customer service and have not heard back.”

Posted 2 years ago

Thank you for your feedback, Rebecca. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“I placed this order a week ago, you assigned a tracking number to it last week, however it has not left your warehouse. This is a gift. Taking a week to ship is MUCH too long during the Holiday season! Please cancel this order ASAP. I just called to cancel it, the rep was very unhelpful. There was an issue with the call or the rep, he stopped speaking to me during the call. We were not disconnected, I was just not getting any response from him. You have my phone number on file from when ive placed my orders, however the rep decided that I wasnt worth a call back. I love your straps, but the customer service is not good at all, Im sorry to say.”

Posted 2 years ago

Thank you for your feedback, Jason. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

“Ordered package December 8th. It's December 27th and it hasn't even shipped yet. RIP lol”

Posted 2 years ago

Thank you for your feedback, Isaac. I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further. The Barton Watch Team

Posted 1 year ago

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Barton Watch Bands is rated 4.4 based on 4,439 reviews