“Very satisfied. My new Zoom iQ7 mic was delivered by the promised date. Great product; does what it says. Web site excellent with plenty of information available prior to purchasing. No negative issues to report”
“This is the second fazley tele I've bought, the first was for a friend.just needed a few tweeks which were as follows,
Polish frets,oil fret board, smooth saddle grubs,set intonation,adjust pick up height.now brilliant,sounds great,looks great,plays great.would be happy to gig all night with this,if we ever get to play live again. Gonna put a vid on youtube in a few days of me wangin on it. I'll stick a link on for anybody who might be interested.”
“Literally the worst customer service I have ever encountered. Avoid this company at all costs - The statement 'you get what you pay for' is most certainly true in the case of this bunch of cowboys.”
“Bax were brilliant.Kept me informed regarding delivery times,Item really well packaged easily capable of surviving even the most brutal of delivery drivers. the price of the guitar plus the free delivery make this a no brainer.Thanx Bax youve made an old man very happy”
“The guitar arrived with a chip in the headstock. I wrote to the company and never got a reply. The received a request to provide feedback so wrote again to them to double check they wanted me to provide feedback as it would clearly not be good and again no reply , not even an acknowledgement. I would hate to think what they would e like if I needed warranty support!!”
“Good service. Issues with delivery company though i.e. stated had tried to delivr on 4 occasions but no-one in, though residence was occupied throughout. As a result, delivery was 5 days late missing important deadline.”
“Bax Music have been so professional from ordering to delivery. Best price around for my purchase, too (Motu M" interface, which is fantastic). Speedy service, perfect all the way!”