Bax Music Reviews

Name: Bax Music
Rating: 4.04

4.0 Rating 2,269 Reviews

76 %

of reviewers recommend Bax Music

Company Reviews

Questions

Metrics

4.0

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Bax Music made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bax Music 5 star review on 7th April 2025

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website fast delivery and great product”

Helpful Report

Posted 1 year ago

“Great product great service”

Helpful Report

Posted 1 year ago

“Quick service, easy to deal with, good prices”

Helpful Report

Posted 1 year ago

“On 3rd June I purchased a Fazeley Sunset series Tempest 90 with sunburst finish and roasted maple neckfor £101. Wow! what a piece o f kit that is - as good as if not better than guitars of more than double the cost. Virtually playable straight out of the box. Put new D’darrio 10-46 strings on, set up action and intonation and it’s beautifully playable. Perfect for beginners and the experienced alike. I certainly recommend this one, and Bax Music for their help, service and advice. Thank you very much”

Helpful Report

Posted 1 year ago

“Hi ordered Fazley 10927 FTL Blank TE-Style Electric Guitar Body arrived quickly and was quite a good product. The problem was the wrong size neck pocket pickup cavity was for a humbucker! phoned the helpline they told me to email heard back after the third email telling me to send it back. I just want what I ordered”

Helpful Report

Posted 1 year ago

“Selling RC 5 LOOP that dont work?? D.kirk phone 01702615131 ref ..J309477154 sent back in 2 day off geting it did not record .returnd to the kent out let ...MR D.KIRK”

Helpful Report

Posted 1 year ago

“Well what can I say , husband absolutely loves it , small and powerful.”

Helpful Report

Posted 1 year ago

“Great CD rack and excellent service, thank you”

Helpful Report

Posted 1 year ago

“I ordered the PB 40BK-M Piano Bench from Bax Music and couldn't be happier with the product. It is of excellent quality and looks stylish as well! Recommend!”

Helpful Report

Posted 1 year ago

“delivery was on time and efficient, however there was a little chip on the underside of the guitar. The box was perfect, so I don't think it happened in transit to me It's not severe enough to justify sending back but a little disappointing all the same”

Helpful Report

Posted 1 year ago

“Excellent service. Everything works very smoothly and professionally. Leaves you feeling in safe hands. They even shipped my monitors a day early. First time customer with Bax. It won’t be the last! Thanks guys for your care and attention.”

Helpful Report

Posted 1 year ago

“Bax has been a breath of fresh air to deal with. Great price and my fender turned up on time well packed .”

Helpful Report

Posted 1 year ago

“1st class service and price .. top quality equipment which arrived exactly the time it said when ordering .. can’t fault that”

Helpful Report

Posted 1 year ago

“My husband loved his new headphone bag. He is a dj and it fits everything he needs in perfectly. He had a lot of comments on it too as its a bit different to the usual black case.”

Helpful Report

Posted 1 year ago

“Good product, great price - fast delivery”

Helpful Report

Posted 1 year ago

“Good quality product and excellent delivery”

Helpful Report

Posted 1 year ago

“Bax had the best price for the new Gretsch, and delivery was - as promised - just a couple of days after ordering. Top service, will be using Bax again in future.”

Bax Music 5 star review on 10th June 2024

Helpful Report

Posted 1 year ago

“the items have not arrived yet 7/6/24”

Helpful Report

Posted 1 year ago

“The Sire Larry Carlton L7 is a remarkable piece of kit which performs to the highest standard. Looks and sounds fab and a joy to use. On top of this, it was B stock yet totally unmarked with the packaging fully intact. Delivered quickly. First time I have used Bax and will certainly do so again should the need arise”

Helpful Report

Posted 1 year ago

“I ordered the flight case for my pioneer ddj-sx2 and it was cheaper than anywhere else and delivered on delivery date and quality as described so I would buy again from bax music”

Helpful Report

Posted 1 year ago

Bax Music is rated 4.0 based on 2,269 reviews