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Bax Music Reviews

4.0 Rating 2,269 Reviews
76 %
of reviewers recommend Bax Music
4.0
Based on 2,269 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Bax Music 5 star review on 7th April 2025
Eliora
Bax Music 1 star review on 27th January 2025
Marty
Bax Music 5 star review on 23rd January 2025
Anonymous
Bax Music 1 star review on 10th December 2024
CK [DEEP MVMT]
Bax Music 1 star review on 10th December 2024
CK [DEEP MVMT]
Bax Music 5 star review on 8th December 2024
Rob
Bax Music 4 star review on 7th December 2024
Alister H Rae
180
Anonymous
Anonymous  // 01/01/2019
Amp arrived on schedule and in perfect working order.
Helpful Report
Posted 11 months ago
One of the best prices for a Juno X that I could find, but having never bought outside the UK before I was slightly nervous. However the communication from the company was top notch, answering a couple of questions I had before parting with my money. The packaging was excellent and the delivery time as promised, Will definitely be buying from BAX again. Thankyou !!
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Posted 11 months ago
I purchased a pioneer djm450 mixer and was kept informed from point of order through to delivery Fantastic staff and communication absolutely faultless from start to finish and very happy with the product
Helpful Report
Posted 11 months ago
I have bought these speakers in the past & so new that by buying again I was going to get a great monitor. Ordering on the Bax web site was extremely easy & straightforward. The delivery was good, only a couple of days after ordering. So, all in all my buying experience at Bax is very good. As a note, this is the second time I have bought from Bax, the previous time was just as good as this order. FYI, prices are great as well.
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Posted 11 months ago
Ordering process was very straightforward. The price of the Roland video switcher was very competitive. Order late on Friday and it arrived the following Tuesday in very sturdy packaging. A great experience, thank you.
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Posted 11 months ago
Excellent rapid delivery!!
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Posted 11 months ago
Hassle free prompt service provided, product arrived in super quick time, professionally packaged and in excellent (mint) condition. 👍😀😁
Helpful Report
Posted 11 months ago
Purchased a brand new Boss ME 90B multi effects unit and carry bag after quite a few weeks viewing the online demo's. As all the reviews were positive and sounded amazing along with the features. I decided to take the plunge and purchase one myself at first I decided to purchase a second hand one at another well-known online retailer with an excepted bid only to be told and 2 days later that the unit had been sold. Very annoying indeed. So decided to purchase new and Bax music had the best price for the time frame of delivery and in stock. Both items arrived very well packaged as described just under a week ago. I've mainly been using getting to grips with it using headphones and haven't as yet hooked up to my live bass rig but rest assured will do soon. So as expected the sounds are all top notch and easy to alter and save. I'm especially impressed with the amp and overdrive quality very authentic sounding to my ears. Also impressed with the Bluetooth option availability for the Boss tone studio for further access to swapping out different effects. I'm also impressed with the fact that the l.e.d lights are multi coloured and change up with different presets. So very happy with my purchase and with Bax music for the price and delivery highly recommended.
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Posted 11 months ago
Great product, great price compared to other suppliers. Easily movable and transportable. Perfect for those 75inch TVs.
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Posted 11 months ago
Excellent delivery service Nux Mighty Bass Amp ordered on sunday delivered on tuesday morning.Nux Amp light weight compact and powerful with lots of sound and tone selections easily accessed with a push button control
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Posted 1 year ago
The cymbal was well protected and delivered on time.
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Posted 1 year ago
Very good service delivery on time I would recommend them to anyone.
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Posted 1 year ago
Music stand was delivered on time and well packed
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Posted 1 year ago
exactly the one I wanted came quickly well packed looks and work's fantastic thank's lez mansell
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Posted 1 year ago
Professional service from start to finish at a very fair price and with excellent communication throughout.
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Posted 1 year ago
Great Prices, Fast Delivery, Good customer service. I have used them on several occasions and each time they beat most UK internet based sales. I've had nothing but good experience with them, so why wouldn't you.
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Posted 1 year ago
Ordered a pair of RCF Speaker cases. Bax has the cheapest price. I phoned then to check theh were definitely in stock which they were. Was quoted a delivery day & they arrived on time, no problem Bax were spot on, great service & price. Thanks again Bax..... Kind regards Daz
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Posted 1 year ago
I was satisfied with the best product with a fast delivery. I ordered a piano stool, they updated me the order and delivery process by email every moment that was very fascinating and super convenient. Piano stool needed to be installed myself but that was very simple and it took only a few minutes for my husband. The stool is very comfortable and easily adjustable. Recommend for all pianists! :)
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Posted 1 year ago
To be completely honest, I was a bit skeptical about ordeeing from bax. Previous reviews haven't been great and the item I was considering purchasing was £130 less than from any other store which rang alarm bells. Prior to placing my order with bax I called and spoke to someone who answered very quickly. They assumed me that the guitar is brandnew boxed and not shop display. I took the plunge and placed the order. Everything from then on has been seamless. 3 days later a box arrived. Absolutely perfect condition. Brand spanking new guitar from the factory . I will most definitely be using bax should I need anything. all in all I had a great item with a great price with a perfect buying experience
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Posted 1 year ago
Good price, fast delivery. One star off for poor packaging. Item was rattling around, fortunately the manufacturers box was very good. The power supply was not boxed but was undamaged.
Bax Music 4 star review on 22nd July 2024
Helpful Report
Posted 1 year ago
Bax Music is rated 4.0 based on 2,269 reviews