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Bax Music Reviews

4.0 Rating 2,269 Reviews
76 %
of reviewers recommend Bax Music
4.0
Based on 2,269 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Bax Music 5 star review on 7th April 2025
Eliora
Bax Music 1 star review on 27th January 2025
Marty
Bax Music 5 star review on 23rd January 2025
Anonymous
Bax Music 1 star review on 10th December 2024
CK [DEEP MVMT]
Bax Music 1 star review on 10th December 2024
CK [DEEP MVMT]
Bax Music 5 star review on 8th December 2024
Rob
Bax Music 4 star review on 7th December 2024
Alister H Rae
180
Anonymous
Anonymous  // 01/01/2019
Fast delivery at a very reasonable price.
Helpful Report
Posted 8 months ago
Bedreigen met een incassobureau wanneer ze zelf een administratieve fout maken. Onduidelijke communicatie klantenservice.
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Posted 8 months ago
Bax as usually, have been first class. Great price, well packaged and delivered on time. 5 stars.
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Posted 8 months ago
Would have been given a 5 star rating but the set of strings came in an enormous box. Usually they can be put through the letter box.
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Posted 8 months ago
Order a few items, very happy with them! Communication from yourselves was excellent, I certainly will be using Bax Music again. Sincerely G Walsh.
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Posted 8 months ago
I was very happy with the advice l'd received before my purchase, and posted delivery the product was as described, perfect for what I wanted. It was a pleasure dealing with Bax Music.
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Posted 8 months ago
Bax music provided a great smooth service and the guitar I bought is fantastic,it's the 2nd time I have bought a guitar from Bax and both arrived in perfect condition,thanks Bax Music David
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Posted 8 months ago
The strings sound good, despite being the shortest I have ever encountered! There was barely an inch of the D and G poking through the machine head, and I doubted whether they would hold. But they did. Interestingly, they arrived in the biggest box imaginable. In fact I thought it a stray pizza, at first. It was 18" x 12" x 3", and contained nothing but the shortest, but very good, strings. And why not?
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Posted 9 months ago
Thought I'd try a different gauge of strings, ordered, arrived on time, always a bargain to be had. All good
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Posted 9 months ago
Very Happy great service!!
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Posted 9 months ago
Good customer service, product came on time. No fuss.💚
Bax Music 5 star review on 28th October 2024
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Posted 9 months ago
Great experience again with Bax and the pedal board works a treat as expected. Cheers
Bax Music 5 star review on 27th October 2024
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Posted 9 months ago
A good quality Guild guitar, nicely made with a smooth, low action easy to play and lovely Pelham Blue colour. I purchased it as a bankrupt stock item at a very good bargain price. The only thing I could find wrong was the protective plastic was peeling off the pick guard, which has to be removed any way. Very pleased.
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Posted 9 months ago
I love synths but not deep on synthesis creation. Need fast easy to access presets to play with and learn. This is the first synth I’ve ever had ( I’ve had plenty ) that is enjoyable to create your own sounds. The illustrated and animated mini screen is actually awesome at telling you, in real time, how your effecting the sound. The layout makes sense, the controls are intuitive and fun. And the sounds are sublime. Really impressed with this unit so far, very enjoyable to play and use.
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Posted 9 months ago
Arrived on time and well packaged. Very pleased with this lovely 12 string.
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Posted 9 months ago
Fishman amp arrived in time stated and very pleased with it. Good service and very straightforward dealing with Bax music.
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Posted 9 months ago
I’ve had nothing but bad experiences with BAX. I’ve bought a few items from BAX and every time I’ve bought something, there was always damage with the item. I will never use BAX again.
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Posted 9 months ago
late delivery went to the wrong depot in coventry. box battered and a slight dent in the amp at the bottom.
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Posted 9 months ago
Brilliant service and communication. 48hrs delivery. Will be using BAX Music again! I ordered the Bose S1 pro+ PA speaker, BAX Music also included a UK power cable in the price (which I didn’t realise it didn’t come with so this was EXTREMELY helpful! Thank you BAX Music). Can’t recommend these guys enough!
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Posted 9 months ago
Excellent. I was pleasently surprised to learn of this re-chargable replacement claimes to last up to 20 hours on a charge, as opposed to the 8 batteries in a clamped holder's 5 hours...You could say, this is a good stride forward, so to speak. Now, looking forward to the next charge, instead of have to buy so many batteries for the same period.
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Posted 9 months ago
Bax Music is rated 4.0 based on 2,269 reviews