Beer52 Reviews

Name: Beer52
Rating: 4.61

4.6 Rating 5,022 Reviews

92 %

of reviewers recommend Beer52

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Metrics

4.6

Based on 5,022 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, especially from Natalie who was very effective. Great range of beers and I liked how I could manage the subscription to fit me by changing the size of the box and the type of beers.”

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Posted 2 years ago

“Iannis was very helpful”

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Posted 2 years ago

“Joel was super helpful and told me about all of my offers and account information which was very valuable! Very good customer service, as well as being a great concept :)”

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Posted 2 years ago

“Iannis was super helpful!”

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Posted 2 years ago

“Good customer service. Iannis was very helpful. I have a good collection of beer for the summer :-)”

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Posted 2 years ago

“Really lovely wine delivered and such friendly service 😀 Joel is extra lovely!”

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Posted 2 years ago

“Great customer service Joel was very helpful! Quick delivery and yummy wine”

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Posted 2 years ago

“Prompt and helpful responses from Joel great customer service all issues resolved without fuss thanks”

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Posted 2 years ago

“Claire has been very helpful, sorted out my enquiry there and then. It was nice to try different beers from around the world and the wine selection has gone down a treat. Thank you Claire for all your help.”

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Posted 2 years ago

“Good customer service and great beer. Joel was awesome in helping with my query.”

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Posted 2 years ago

“We enjoyed our short time receiving prompt answers friendly emails.nothing was to much trouble. 5* to Joel for his service 🙂”

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Posted 2 years ago

“Great customer service by Joel and quick delivery after placing order.”

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Posted 2 years ago

“Claire was lovely to talk to. Very friendly and to the point. There's nothing worse than a pushy sales person on the phone, but Claire was the complete opposite! Thank you :)”

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Posted 2 years ago

“Claire was fabulous. Quick, knowledgeable and efficient. Solved my issue in a jiffy. Well done.”

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Posted 2 years ago

“Claire was a delight! Thanks :-)”

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Posted 2 years ago

“Iannis was very available and understood the reasons of my decision, helped me out with a great customer service”

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Posted 2 years ago

“Lovely beer and friendly staff but I would like to see an option of canceling the subscription online, rather than having to call as this felt a little intimidating.”

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Posted 2 years ago

“Where to start, first of all. The beer and wine were sensational. It’s one of the best services out there, if not the best. & It couldn’t have been an easier service to work with. Even when I needed help with delivery, the support team made things as clear as possible, which made it 10x easier for me. This was thanks to Joel Gutteridge for helping me out on my recent orders.”

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Posted 2 years ago

“Nice place to buy beer had small issue customer services sorted it out straight away thanks to Joel Gutteridge”

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Posted 2 years ago

“Great customer service from Natalie - don't think I have ever had a quicker reply from a company when I have raised an issue!”

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Posted 2 years ago

Beer52 is rated 4.6 based on 5,022 reviews