Beer52 Reviews

Name: Beer52
Rating: 4.61

4.6 Rating 5,022 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,022 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came to check reviews before signing up, glad I did! People please don't just read the 5 star reviews that the company have put up themselves!! Filter, 1 star (etc) reviews and then you will see the truth!”

Helpful Report

Posted 2 years ago

“Following a failed delivery due to courier inflicted damage, Kieran and Natalie rapidly solved the problem and a new box with compensation was rapidly delivered and now I can enjoy good beer for the weekend, thanks you!”

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Posted 2 years ago

“Really appreciate the help Natalie! Small problem with the delivery but a great customer service to correct it and make it better!! Cheers, Mike”

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Posted 2 years ago

“Beautiful wine!! Delivery easy! And quite a treat:). Website easy to navigate! Customer service first class ... Which makes a huge difference!! Prompt to reply, cheerful, helpful and know their stuff! Thankyou Bethan for your fabulous customer service! Highly recommend!!:)”

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Posted 2 years ago

“Thanks Natalie for your help, great communication and customer service”

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Posted 2 years ago

“Thanks Natalie for your help, great communication and customer service”

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Posted 2 years ago

“Delivery was really quick, loved the wine magazine too. Iannis was super helpful on the phone too.”

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Posted 2 years ago

“Thanks Joel for your help. Beer was nice, i just don’t drink enough to justify cost!”

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Posted 2 years ago

“Got sent a damaged can. Joel from customer support responded to my email very quickly and made sure I was suitably compensated. All very helpful.”

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Posted 2 years ago

“Iannis Barron very helpful in dealing with my request earlier today.”

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Posted 2 years ago

“Very positive opinion of this company. It has excellent customer service; Natalie and Felix were extremely helpful and fast with solving my problem 👍”

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Posted 2 years ago

“Natalie and Felix were both helpful with my enquiry. Loved the wine and the yummy snacks!”

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Posted 2 years ago

“Beer52 are always great. Fantastic customer service, and Natalie in particular sorted out a small issue I had with my courier delivery, so cheers to Beer52 and the team!”

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Posted 2 years ago

“Iannis Barron was extremely helpful. The beers great but I have stopped drinking alcohol so no need for beer.”

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Posted 2 years ago

“Kirsty was great, very informative and helpful. Also very kind and chatty :) felt nice not having someone "robotic" to speak to!”

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Posted 2 years ago

“Kirsty very kindly helped with my order. Prompt and great service as usual!”

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Posted 2 years ago

“Natalie on the customer service team was amazing! She really helped me through any queries I had. Definitely recommend!”

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Posted 2 years ago

“Prompt action after a minor hic cup. Joel is a complete legend .Cheers Guys”

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Posted 2 years ago

“Took advantage of the fantastically good offer of 3 bottles of wine and just pay postage. Then called up to cancel my subscription, spoke to Iannis who was brilliant. Discussed my options, wasn't pushy, made sure I was happy with my choice and then proceeded to cancel my account. Excellent customer service, very impressed and no hassle!!!”

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Posted 2 years ago

“A delight to look forward to and to receive my box of good beer each month and at a reasonable price. Claire was friendly and helpful when I needed to delay delivery due to being away on holiday.”

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Posted 2 years ago

Beer52 is rated 4.6 based on 5,022 reviews