Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous selection of beers! Snacks were a welcome touch too!! Would highly recommend!”

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Posted 2 years ago

“Written in retrospect of a few months ago. Was very delighted w/ service provided on phone by Chris Wadle. Chris was very friendly and able to communicate with great efficiency and grace. 5* Wines were great, presentation and additional snacks always makes them a fantastic little treat box. That said, I do wish you could cancel subscriptions online.”

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Posted 3 years ago

“Honestly don't subscribe, worst subscription I've ever made I'm skint and now in debt because it's impossible to cancel. I can't afford these anymore so I've tried to cancel, which you can only do by phone call at certain times. When you call you're left in a queue for absolutely ages, and the phone hangs up, not being able to cancel. Now I'm left paying for overpriced alcohol that I don't need and can't afford!!!!”

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Posted 3 years ago

“Excellent service and top quality beers from Beer52. 5 stars out of 5 easily. Communication is top notch too.”

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Posted 3 years ago

“DISHONEST AVOID! Once signed up they will continue to charge your credit card even after you cancel your subscription! Any free crate offered is purely a hook to get your card details, please see the numerous reviews saying the same thing and avoid subscribing.”

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Posted 3 years ago

“Natalie was great in dealing with my query and the beers were good too very nice”

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Posted 3 years ago

“What an impossible menu to try to cancel first I had to cancel my credit card and then I found they actually got the person I was giving the beer subscription to his credit card under the disguise to prove his age. Now it’s automatically renewing until my friend also cancels wow what an incredible journey of frustration. Recommend you avoid this company at all costs and just run the other way. They are also very slow to respond and each time I get a different person with a “cheery message””

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Posted 3 years ago

“absolute joke to cancel don't waste your time with them customer service is non existent”

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Posted 3 years ago

“Beer52 we’re very helpful. I emailed to ask them to cancel my subscription (Not the most convenient) but they did it strait away with no fuss. I will definitely use them again in the future for presents! 😀”

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Posted 3 years ago

“I complained about an exploding can of raspberry stout and received a refund. Paul N, Amy R and Kirsty C were all helpful.”

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Posted 3 years ago

“Scam! I took up the offer for a free sample then had £27 deducted the following month. Fair enough, I'd been caught out but when I tried to cancel it's impossible! you cannot cancel online, only through a phone number I was on the phone for 65 minutes without getting through. in the end I had to call my bank to block further transactions. I'm surprised Martin Lewis. money saving expert were promoting this scam. I did email them but just received a generic response. Be warned!”

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Posted 3 years ago

“I tried beer52 by using a promo code, the beers arrived next day and they are really well curated. I spoke with Iannis and he was super knowledgeable about what beers were coming up in future boxes.”

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Posted 3 years ago

“The company promises to smooth the cancellation process and pretend to care about customer service!. Do not trust them! No contact despite plenty of emails, no care about their customers! AVOID!!!”

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Posted 3 years ago

“Very good customer service. Good wine as well!”

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Posted 3 years ago

“I recently had cause to query my order with Beer52 when the box I had ordered was somehow delayed through a delivery issue. I got in touch and an employee in their Customer Service department called Zen arranged for a new box to be sent out immediately, which was extremely helpful.”

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Posted 3 years ago

“Quick delivery, high-quality products, easy to cancel the subscription. Thank you, Iannis for your help!”

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Posted 3 years ago

“Great company accompanied with great service, had a postage issue but was resolved quickly and with ease. Unfortunately I have had to cancel my subscription only due to increasing living costs in the current climate. Maria, Natalie and Dale were very helpful and understanding, great service from them all. When the time comes and I can afford to continue I will come back. 5*”

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Posted 3 years ago

“I very much enjoyed the monthly wine club. There is a great variety of wines alongside a great magazine talking you through the different wines and the regions they’re from, alongside other great content. The snacks were also great. when I wanted to postpone my next box, the customer service team were quick to respond and very helpful. Natalie was 5*”

Helpful Report

Posted 3 years ago

“Great customer service and products! Maria helped with my query. Would recommend for winer/beer fans to give it a go. The magazine and snacks are a nice touch.”

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Posted 3 years ago

“Great service - Joel was really helpful and corrected my order quickly, looking forward to tasting the wine”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,063 reviews