Beer52 Reviews

Name: Beer52
Rating: 4.61

4.6 Rating 5,019 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,019 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Natalie was a great help got what I needed sorted so quickly ! Would recommend this company over and over again”

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Posted 2 years ago

“Dale supported me along with Joel and a member of the team on the phone I didn’t get the name of - they were all so fantastic at helping me with a missing parcel, helped to arrange a replacement and some extra support - great and friendly help from them, thanks so much again”

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Posted 2 years ago

“Joel gave great customer service. Really understanding and friendly.”

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Posted 2 years ago

“Paul was professional and 5* dealing with our membership”

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Posted 2 years ago

“Excellent costumer service. Joel very helpful!”

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Posted 2 years ago

“Just simply great customer experience with Beer52. Dealing with real people who are funny and warm and know their stuff. Claire was just brilliant!”

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Posted 2 years ago

“I’ve been using Beer52 for nearly a year now and it has been joyous. Everything runs so smoothly and just happens without any issues. I have on one occasion had to contact them about a small matter and I received prompt and above the course of duty help and support from Natalie there. She could not have done more to help and is a genuine asset to their team. Keep up the amazing work and keep this wonderful journey into the world of beer going…it’s awesome (just like Natalie 😬).”

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Posted 2 years ago

“All was great and a special mention for Natalie who dealt with my mail exquisitely”

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Posted 2 years ago

“I had to cancel my subscription but spoke to 2 friendly and helpfull staff members dale and Joel. I would definitely recommend products are great and be using again in the future.”

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Posted 2 years ago

“Joel was excellent when dealing with my query”

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Posted 2 years ago

“As a product of all the different beers most were not to my palate at all a couple I couldn't finish, one or two were OK but they would not be beers I would seek out to purchase. The wines however were better and I have enjoyed most, I'm not though a big wine drinker? I decided to cancel both subscriptions and 3mailed general enquiries, Natalie 5* was very helpful and got issued sorted very quickly. Customer care excellent, thanks.”

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Posted 2 years ago

“Great customer service from *5 Natalie”

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Posted 2 years ago

“Very happy about customer service. 5*for Joel Gutteridge”

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Posted 2 years ago

“Fantastic service from Beer 52 and lovely beer. I got a bit confused having two accounts (I love it that much) but Natalie was a tremendous help in sorting everything out. Many thanks”

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Posted 2 years ago

“Very quick delivery Nice selection of wines and beers. When I contacted them I spoke to Iannis Barron. He was very knowledgeable and friendly.”

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Posted 2 years ago

“Fantastic service but chose to cancel as I wasn't getting through the beers quick enough. Great communication from Joel on the customer service team who helped out with getting the subscription cancelled. Good vibes all round”

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Posted 2 years ago

“Super efficient service. Joel's communication was excellent.”

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Posted 2 years ago

“Came to check reviews before signing up, glad I did! People please don't just read the 5 star reviews that the company have put up themselves!! Filter, 1 star (etc) reviews and then you will see the truth!”

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Posted 2 years ago

“Following a failed delivery due to courier inflicted damage, Kieran and Natalie rapidly solved the problem and a new box with compensation was rapidly delivered and now I can enjoy good beer for the weekend, thanks you!”

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Posted 2 years ago

“Really appreciate the help Natalie! Small problem with the delivery but a great customer service to correct it and make it better!! Cheers, Mike”

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Posted 2 years ago

Beer52 is rated 4.6 based on 5,019 reviews