Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,073 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,073 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good service with some very friendly and helpful support from Douglas. Only had to cancel due to moving away, one quick and easy call sorted it.”

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Posted 5 years ago

“On time delivery. Great beers (I am not a beer lover so you must trust me on this). Excellent, helpful and friendly Customer Service!”

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Posted 5 years ago

“Good beers, very authentic, first delivery was damaged in transit which Beer52 informed me about before it reaching me and sent out another delivery straight away.”

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Posted 5 years ago

“Had a missing box of beer. Beer52 were more than willing to sort me out another which arrived within days of the call. Great support and great beer.”

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Posted 5 years ago

“Douglas was friendly and understanding despite the fact I was cancelling a subscription”

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Posted 5 years ago

“Douglas was a great help, very positive and understanding when I needed to cancel my membership. Great service.”

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Posted 5 years ago

“After about a fortnight exchanging emails and phone calls with Beer 52 I eventually contacted Douglas who resolved my complaint in a calm and friendly manner.”

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Posted 5 years ago

“Positive experience when pausing my subscription after 14 cases. Originally was going to cancel but Douglas explained the pause option so have done so for 6 months.”

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Posted 5 years ago

“Give Douglas a pay rise. Top guy.*****”

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Posted 5 years ago

“Douglas was really polite and helpful at resolving my query”

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Posted 5 years ago

“I rang to cancel subscription but they offered to use the credit off my next box. Which was a good idea and then said I cancel the month after.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Douglas provided great customer service.”

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Posted 5 years ago

“Douglas was great over the phone. Very supportive with my decision. Because of someone like him, I hope to return to Beer52 when my finances are more stable.”

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Posted 5 years ago

“Douglas was great, helpful and friendly! Talked me into staying an extra month, thank you.”

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Posted 5 years ago

“Helpful, friendly and easy to speak to.”

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Posted 5 years ago

“Thanks, Douglas. Very engaging and helpful. Take care!”

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Posted 5 years ago

“Spoke to Douglas earlier about an inquiry i had. Great customer service, appreciate the help :)”

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Posted 5 years ago

“Great service - Douglas was great to deal with on the phone”

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Posted 5 years ago

“Douglas was helpful and engaging. It amused me when he referred to my 2 undrunk boxes of beer as my beer mountain. I shall be using that going forwards :)”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,073 reviews