Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,070 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas was extremely helpful and came up with the perfect solution to my issue. Good effort!”

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Posted 5 years ago

“Douglas was really helpful. Talked me through all the options and made the process simple.”

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Posted 5 years ago

“I've really enjoyed the beers, website is easy to use, delivery is excellent and the staff are very friendly and helpful on the phone”

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Posted 5 years ago

“Beers were great, delivery and emails good and not intrusive. Customer service very friendly and personable. I will reorder in the future”

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Posted 5 years ago

“Douglas was polite and helpful. Good beers but would prefer to have a couple of the same beers in each case”

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Posted 5 years ago

“Douglas was extremely pleasant and delt with my call and put me at ease.”

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Posted 5 years ago

“Very friendly guy giving me good ideas for the future”

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Posted 5 years ago

“Douglas was so lovely and understanding its the amazing customer experience that kept us in for another month.”

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Posted 5 years ago

“Douglas was super friendly and understanding. Great spokesperson for Beer52!”

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Posted 5 years ago

“Douglas was fantastic understanding and cheerful. He helped me with my membership and offered lots of options and alternatives. Unfortunately beer52 wasn’t for me. But nice guys and a great effort. I wish you all well for the future.”

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Posted 5 years ago

“Douglas was very polite, friendly and helpful”

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Posted 5 years ago

“Great customer service. Easy to cancel if you change your mind.”

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Posted 5 years ago

“World Class customer service - can't recommend Beer52 enough!”

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Posted 5 years ago

“Delivery came on time and Douglas Munro was very pleasant at customer service”

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Posted 5 years ago

“Their returns policy made me feel warm inside”

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Posted 5 years ago

“Thanks Douglas, you were great. I have been dreading making this call but you were understanding and pleasant, thank you 🙏”

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Posted 5 years ago

“Arrived quickly and was more than satisfied with what I got! Plenty of great new discoveries. When I called, Douglas was super friendly and helpful, and made dealing with my request easy and relaxing. Highly recommend!”

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Posted 5 years ago

“Douglas was very friendly and helpful.”

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Posted 5 years ago

“It's great receiving all the different wierd and wonderful flavours. Douglas was super helpful when I phoned up to talk about my account.”

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Posted 5 years ago

“Helpful, friendly and considerate approach by Douglas. The company has some good products with a simple purchase, payment and delivery service. Plus there is great flexibility within the terms of your membership.”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,070 reviews