Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,070 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas was polite & sorted out a nice deal for me”

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Posted 5 years ago

“I signed up for an introductory subscription offer which was very good value. The beer was great. I cancelled my sub as the standard price per beer was a little high for me and would prefer a non-subscription based option as I drink a bit more sporadically. Will definitely look at their shop though.”

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Posted 5 years ago

“I enjoyed Beer 52 for 9 months in total, Douglas was a great lad on the phone very helpful. Top set up and great delivery. Just fancy ordering from some breweries for a while. I will likely be back. All the best Beer52”

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Posted 5 years ago

“Douglas was very helpful and sorted out putting my subscription on hold for me, however I would prefer to have the option of cancelling online instead of over the phone.”

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Posted 5 years ago

“Great selection of beer and friendly staff. Will be back :)”

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Posted 5 years ago

“Douglas Munroe really helpful with my cancellation”

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Posted 5 years ago

“Helpful, friendly and happy to discuss feedback.”

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Posted 5 years ago

“Friendly and helpful staff!”

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Posted 5 years ago

“Douglas was very helpful and tried to make me stay when phoned to cancel my subscription. Have to say I’m not happy about having to phone to cancel and had to wait quite a time to be connected.”

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Posted 5 years ago

“Douglas was really helpful and clear with my query.”

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Posted 5 years ago

“The beers were well packaged and came promptly. I didn't like a number of the beers as they were too citrus based for me. Having hearing loss made it difficult for me to ring and cancel my subscription and although Douglas was helpful and had a lovely accent I struggled to hear. Another form of contact for those with a hearing disability would be helpful. Thank you.”

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Posted 5 years ago

“I enjoyed all of the beers and the majority of beers were new to me. Customer service was good and I liked being able to read about the beers I enjoyed most in the magazine. Courier sometimes took a few days which was a bit disappointing as I live in the central belt. Value for money diminishes after the introductory offer but I ultimately ended my subscription wanting to lose weight after lockdown. I'll likely dip back in to order some favorites by multipack.”

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Posted 5 years ago

“Very helpful and efficient service”

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Posted 5 years ago

“Super helpful and very nice!”

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Posted 5 years ago

“Beer was nice and varied, Douglas at customer service was really helpful when (unfortunately) I had to cancel my account!”

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Posted 5 years ago

“Great beers, love the nibbles as well, unfortunately had to defer my account until next year so I don’t lose my credit. Douglas was very helpful and kind! Thank you.”

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Posted 5 years ago

“Great product, fantastic customer service”

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Posted 5 years ago

“Douglas was friendly and sociable when I cancelled my subscription, tried hard but couldn't persuade me to continue. Beer I had received through a free offer was fine but an expensive way to get, to an extent, random selection of beers I may not always like! Who knows, I may come back later!?”

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Posted 5 years ago

“Excellent customer service. Genuinely helpful and friendly.”

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Posted 5 years ago

“Great Customer Service.”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,070 reviews