Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,070 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have managed to defer my account until next year so I don’t lose my credit”

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Posted 5 years ago

“Very good selection of beers and tasted decent too. Well priced and excellent customer service!”

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Posted 5 years ago

“I spoke to Douglas Monroe and found he provided friendly and helpful customer service.”

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Posted 5 years ago

“Spoke to Douglas on the phone. He was very nice and friendly.”

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Posted 5 years ago

“Douglas was very helpful with my query, which was topped with an excellent sense of humor.”

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Posted 5 years ago

“Customer service (Douglas) was very friendly, helpful and efficient. He had a cool accent too.”

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Posted 5 years ago

“He was so friendly! Let you know of the offers without being pushy and making you feel guilty”

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Posted 5 years ago

“Very quick delivery. Customer advisor (Douglas) dealt with a query efficiently and was very helpful.”

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Posted 5 years ago

“Douglas was great to chat to! No problems and helpful. Cheers!!”

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Posted 5 years ago

“Friendly, helpful and non-pushy customer service (rep name: Douglas Munro)”

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Posted 5 years ago

“Dougles was very friendly and helpful over the phone.”

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Posted 5 years ago

“Spoke to Douglas to cancel my membership. He was pleasant, polite and not at all pushy. He understood my reasons for cancelling and was efficient. Great customer service !!”

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Posted 5 years ago

“Fast delivery, good customer service. Very understanding while cancelling.”

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Posted 5 years ago

“Great friendly customer service from Douglas.”

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Posted 5 years ago

“Great CS from Douglas, must be a tough job answering calls to people who want to cancel everyday, wasn’t pushy, showed humour and empathy. Although I Would prefer a non subscription service as it can be expensive especially if you don’t want them one month or even comes as a surprise as you’ve forgotten about it after 3 months. Great tasting beer though, thanks.”

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Posted 5 years ago

“Called up to cancel my subscription, but the great Douglas made me an offer I couldn't refuse. He made me feel valued as a loyal customer of the last few months, was very courteous and I appreciated him sorting out a discounted deal for me on my subscription. Top work Douglas!”

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Posted 5 years ago

“Douglas was great and very helpful guiding me through my options!”

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Posted 5 years ago

“Great company with a great product and the magazine is ace”

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Posted 5 years ago

“Spoke to Douglas, very helpful cancelling my account. Wait on call being answered was a little long, but no fault to the customer service team. Thanks,”

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Posted 5 years ago

“Your customer service is excellent. Douglas was friendly and helpful and didn’t try to push me to stay. Thank you.”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,070 reviews