Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,070 Reviews

91 %

of reviewers recommend Beer52

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Metrics

4.6

Based on 5,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just wanted to feedback to yourselves regarding my phone call with Douglas this morning. Douglas is an excellent member of your customer service team - quickly and efficiently dealing with my request and acting in a courteous and friendly manner. Thank you for your assistance, Douglas.”

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Posted 5 years ago

“Douglas was really helpful and a pleasure to talk to. A real credit to your business.”

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Posted 5 years ago

“Spoke to Douglas this morning and he was super helpful with regards to my subscription. Was really friendly and there was no pressure at all, and without his help and wouldn't have known about my different options - thank you!”

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Posted 5 years ago

“My delivery never arrived but as soon as I rang up, straight away a new one was sent out to me. The customer service is honest, quick and really helpful.”

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Posted 5 years ago

“I forgot to change my address after moving home and my box was being delivered to my old flat. The customer service agent that attended me (Douglas) was very nice and managed to fix the issue quickly.”

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Posted 5 years ago

“Very easy call. I called to cancel my membership and Douglas was very helpful. Informed me about the available offers whilst not coming across as pushy and dealt with my request in a few minutes.”

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Posted 5 years ago

“Douglas is an absolute legend. Nice beer, too.”

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Posted 5 years ago

“Spoke to Douglas about my subscription, he was very helpful, thanks!”

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Posted 5 years ago

“The mixed 8 pack service is great, especially if you're looking to do a bit of exploring. Douglas from customer support was very helpful, advised of remaining credit in the account as I was about to cancel and lose it.”

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Posted 5 years ago

“Great customer service, really helpful, knowledgeable and supportive. Thanks Douglas!”

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Posted 5 years ago

“Decent selection of beers and fast delivery. Though not quite to my taste (Dank Hazy NEIPAs are my thing) so had to cancel, spoke to Douglas about it and he was friendly and got me sorted out quickly.”

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Posted 5 years ago

“Douglas helped me cancel my subscription super easy. Sad to go but thanks for a great time and great customer service!”

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Posted 5 years ago

“Had to call regarding my subscription, I spoke to Douglas who was very helpful.”

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Posted 5 years ago

“Phoned to speak about my subscription and spoke to Angus who was very pleasant to speak to.”

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Posted 5 years ago

“I've recently left Beer 52 as my circumstances have changed and I need to economise; but I can safely say that I've enjoyed all the beers, snacks and Ferment magazines during my subscription... A really good selection of quality beers from around the world... Thanks.”

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Posted 5 years ago

“I recently spoke with Angus. He was a delight and super helpful sorting out my account. 10/10 customer service!”

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Posted 5 years ago

“The beers I have tried so far have been very good and look forward to trying more. Spoke to Angus regarding my subscription who provided excellent customer service!”

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Posted 5 years ago

“I recently spoke to Douglas regarding my subscription. He was friendly and incredibly helpful!”

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Posted 5 years ago

“Absolutely fantastic service. I always looked forward to my box arriving at the beginning of the month and our evening of beer tasting. The beer was always excellent quality and the magazine a really interesting read.”

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Posted 5 years ago

“Beer 52 was very good most beers were great only a couple were not i called to cancel my subscription (only because I was joining a gin club ) I talked to Douglas and he was very helpful and gave great service all in all I was very happy with the beers I recieved”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,070 reviews