Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,073 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,073 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great beers and the customer service team are spot on, Angus in particular 👍”

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Posted 5 years ago

“Really good customer service, warm, friendly and personal (they do great beers too!)”

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Posted 5 years ago

“Great idea, enjoyed have a variety of beers. A treat for yourself.”

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Posted 5 years ago

“Lovely customer service! Would definitely recommend”

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Posted 5 years ago

“Awesome company, great beer, friendly staff. 👌”

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Posted 5 years ago

“Lovely box of interesting beers and great customer service. Thank you!”

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Posted 5 years ago

“Delivery never arrived. Was charged for beer that was possibly left in the street. Why didn't the couriers simply ring the doorbell? I have a ring system so know when there is a delivery. Beer has disappeared. Very poor service”

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Posted 5 years ago

“After cancelling my subscription, going through loads of internet pages and then having to ring I received an email saying "Wohoo your beer is on it's way". I phoned up immediately to say I had cancelled but was told because I can't prove i called, the subscription was still active. Why is the onus on the customer to prove they phoned rather than on the company to prove they didn't? They wanted me to provide a screen shot of the number dialed from my phone, as my number is hidden their end so they can't see it. But my records don't go back that far. Why on earth can't Beer52 take an email or online cancellation? So we, the cherished customer, have a record of the cancellation. It seems to me that they are behaving underhandedly to keep their subscriptions. My advice to potential customers is don't sign up unless you are willing to sign up for the rest of your life!”

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Posted 5 years ago

“Good selection delivered on time during a global pandemic at a good price”

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Posted 5 years ago

“very efficient and friendly service”

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Posted 5 years ago

“What a great BEER experience! I received my first BeerBox for free and could enjoy every single beer. They are all great! I highly recommend everyone at least trying getting the one box for free and if don't like it you can stop the subscription although I believe you won't do that. Every month I receive a new box with 8 different new craft beers and also they always offer me new discount vouchers - SUPER FAST DELIVERY!”

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Posted 5 years ago

“Angus was friendly, professional and a pleasure to deal with. I hope that he gets to enjoy some of this sunshine soon :)”

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Posted 5 years ago

“Excellent quality and really reliable”

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Posted 5 years ago

“The courteous and friendly service and advice. The great variety of beers in each delivery. The completely hassle free acceptance of my cancelation (because I couldn't drink them fast enough - I'm nearly 80 and my wife doesn't drink beer!)”

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Posted 5 years ago

“Angus was very helpful dealing with my questions. Friendly and efficient, how lovely dealing with a happy person on the end of the phone. A rare thing these days”

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Posted 5 years ago

“Such polite service and a pleasure to speak to on the phone. Thank you”

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Posted 5 years ago

“Great customer relations, from start to cancellation. Nothing wrong with beer just too much of it for me, thanks Angus”

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Posted 5 years ago

“The beer is amazing quality and always varied. Excellent magazine to accompany the beers and there is always a tasty snack treat.”

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Posted 5 years ago

“Excellent customer service from beginning to end. Enlist, delivery and cancellation. Thank you”

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Posted 5 years ago

“Excellent product, delivery and customer service from Angus.”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,073 reviews