Bellami Hair Reviews

Name: Bellami Hair
Address: 21123 Nordhoff St, Chatsworth, California
Rating: 3.52

3.5 Rating 596 Reviews

57 %

of reviewers recommend Bellami Hair

3.5

Based on 596 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Bellami Hair 5 star review on 22nd June 2026

296

Anonymous

Anonymous // 01/01/2019

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English

“You guys have excellent customer service. But, the headband is really itchy. Can I wash it?”

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Posted 1 year ago

“It was so disappointing to open the package and see such thin, broken, stringy wefts. Should have done more research, there are better brands out there!”

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Posted 1 year ago

“Hair is thin at the bottom”

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Posted 1 year ago

“I received and empty bag No extensions”

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Posted 1 year ago

“HORRIBLE! I ordered the set of strawberry blonde clip ins and after washing while attempting to style, multiple hairs were MELTING on the barrel and on the other hairs, not to mention there were multiple black hairs in the wefts. Customer service would not replace or do anything to make it right other than offer a $50 gift card, I just want to get what I paid for. I do not feel like this is right and I will be telling everyone I know not to use hair from here.”

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Posted 1 year ago

“This is my honest review. I personally love this brand but feel as though my hair extension quality is not up to par with the price that was paid. They have been shedding horribly and matting very easily, if I don’t brush my hair every hour or more it’s always unmanageable from the knots. I also take very good care of my hair and oil it every day, wash it once a week if not less and use heat even less then that.”

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Posted 1 year ago

Hi Trinity, we are truly so sorry to hear of your recent experience with your Bellami Professional extensions. We are committed to providing the highest quality extensions in the market and it doesn't sound like your recent purchase meets this standard, especially with such good care. Please contact us directly via phone 1 (844) 871-7877 or email pro@bellami.com with your order number or email address linked to your purchase, as we hope to have the opportunity to work with you directly to resolve this issue for you, as soon as possible! -Jane

Posted 1 year ago

“I never received my order. The tracking number provided was invalid so we couldn’t figure out where the order is. This is while I paid for the most expensive shipping option. When I contacted the customer service they were the least bothered and not very helpful. I do love the hair extensions quality and always have great experience in the store but my online experience has been disappointing.”

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Posted 1 year ago

“Bellami PRO was absolutely amazing when I started using 5 years ago. Since then I feel like the color selection has greatly improved, the infinity weft make customization much easier, however, I have had complaints from more than 75% of the last 10 orders for matting at the spine which almost always requires a reinstall , tangling which makes move ups hard, and extreme color discoloration (to the warm side typically) to the point that their left over hair is up to 5 shades different and they must purchase new hair at their 2 month mark or change their own hair color. All of clients use SULFATE FREE, usually Bellami, and minimal heat with healthy hair. They are pushing to find another line that is more consistent for their money however they respect my opinion and I have stuck with Bellami and made them feel more comfortable with the great warranty.”

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Posted 1 year ago

“I am beyond furious and disappointed with Bellami Hair! I spent almost $400 on hair extensions that looked NOTHING like the color shown on their website! The product I received was completely different — not even close to what I ordered! When I tried to return the extensions immediately, I was shocked to find out returns are not allowed! How is that even acceptable for a luxury brand?! To make things even worse, there is NO phone number to reach anyone — only email — and guess what? NO ONE has bothered to respond to me! It’s been days and still no reply! This has been one of the worst shopping experiences of my life. Bellami’s customer service is nonexistent, and they clearly have no respect for their customers once they have your money. I feel completely cheated and scammed. I would NEVER recommend Bellami Hair to anyone. Save yourself the heartbreak, stress, and financial loss! For a brand that claims to be “luxury,” this is pure theft and false advertising. Bellami, you owe me a FULL refund and FREE return shipping IMMEDIATELY. Otherwise, I will continue to share my experience across every review platform available. DO BETTER.”

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Posted 1 year ago

“My at all the color i thought it would be. The picture fit the individual colors need to be much bigger”

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Posted 1 year ago

“Good product poor customer service from Canadian sales managers (incorrect orders, confusing emails”

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Posted 1 year ago

“Beautiful color, great quality,soft and silky and super thick!”

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Posted 1 year ago

“Very thin and stringy. Gone downhill been ordering for years”

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Posted 1 year ago

Hello Christine , We wanted yo personally reach out about your feedback regarding our hair extensions. As someone who has been a loyal BELLAMI customer for years, your experience with the recent changes in quality is particularly concerning to us. We take immense pride in our products, and hearing that they didn't meet your expectations - especially given your long history with us - is something we take very seriously. Would you be willing to share more details about your purchase? we'd love to understand more about the specific issues you've noticed with the thickness and texture. This will help us address your immediate concerns and provide valuable feedback to our quality control team. Could you please send us some photos and a detailed description to pro@bellami.com? This will help us better understand what you're experiencing and ensure we provide the best possible solution for you. We truly value customers like you who have been with us through the years, and we want to make this right. Thank you for bringing this to our attention, and for your continued trust in BELLAMI over the years. Best regards, Lizzie

Posted 1 year ago

“High quality hair at a great competitive price. Love Bellami!”

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Posted 1 year ago

“My client Loves her new hair the quality is great!!!”

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Posted 1 year ago

“Hi, I made order from Bellami on March, and I have paid the 20$ as delivery cost, then when I received the package, FedEx asked me to pay 102$ as delivery fees, so I contacted Bellami, they asked me to pay the extra charging fees and they will return my money back, then I found the hair extension color doesn’t match my hair color so I returned and they deduct 50$ from my previous payment, And when I order a new hair extension, I paid again to FedEx 102$, And till now I didn’t receive my 204$ I have paid for FedEx as extra delivery charges since 2 months, since March I am waiting to receive my money back from Bellami, I am very disappointed and I lost my trust and I will never recommend Bellami to any of my friends, plz try to solve my problem, thank u”

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Posted 1 year ago

“I paid For 2 day shipping and it took a week. Not happy had to cancel my appointment because they were not delivered in time. Would like my shipping refunded ….”

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Posted 1 year ago

“The color match did not work. I can't wear them without dying them because they are a lot warmer then my natural hair, and I don't want to damage the hair by dying them. I'll probably never wear them. :(”

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Posted 1 year ago

“Beautiful quality. My go too for extensions.”

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Posted 1 year ago

“I wanted to call the customer service to complain and write a review, the hair style didn’t hold after wash and the hair pieces are shedding alot”

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Posted 1 year ago

Bellami Hair is rated 3.5 based on 596 reviews