Bookmundi Reviews

Name: Bookmundi
Rating: 4.66

4.7 Rating 776 Reviews

93 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 776 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 87%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I've booked via Bookmundi. First time was perfect. Easy to communicate with service provider through Bookmundi. A few customer service queries - always responded within 24hours and satisfactorily resolved.”

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Posted 2 years ago

“My first time utilizing Bookmundi’s service has left me incredibly impressed with the ease of using the site, the broad variety of tours and pricepoints, and the ability to contact the tour operators for easy & clear communication. The customs care team went above and beyond when I made a mistake with my booking. They helped me sort out everything quickly, efficiently and professionally. I know I will definitely be booking more tours with Bookmundi again.”

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Posted 2 years ago

“This is my second trip booking through Bookmundi and their custom service is always very responsive and helpful.”

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Posted 2 years ago

“Very good service , easy to book”

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Posted 2 years ago

“Loved the choices, easy to select your tour with any extras you might like.”

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Posted 2 years ago

“very smooth”

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Posted 2 years ago

“The company are attentive to the customer and have been able to sort my booking out with ease as I had to move dates due to unforseen circumstances. Great customers service. Very friendly too. 5/5”

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Posted 2 years ago

“I've reached out having questions about a variety of things regarding my booking, and have always heard back from customer service within one day of my request through email. They're always very informative in terms of information I need to provide as well as being kind. I would highly recommend reaching out to the customer service team via email for any questions you have.”

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Posted 2 years ago

“Great communication”

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Posted 2 years ago

“Very easy to use and very easy to speak with a customer service representative or tour guide when needed.”

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Posted 2 years ago

“Easy to use. Appreciate the personal email responses. :)”

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Posted 2 years ago

“Spoke to Peter the night before I booked my tour, he was very helpful.”

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Posted 2 years ago

“Very quick and kind reply!”

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Posted 2 years ago

“Friendly service. Quick to respond to inquiries. And, they pay close attention to details so you understand the options. Highly recommend.”

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Posted 2 years ago

“Great communication. Excellent and prompt service. Highly recommended. Their professionalism cannot be beaten.”

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Posted 2 years ago

“The customer service is wonderful. We had a little hiccup when booking and having a promo code applied, but the customer service emailed back within 24hrs and fixed it right away. Very happy :)”

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Posted 2 years ago

“Very easy to book, thank you”

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Posted 2 years ago

“Great customer service - all the questions were answered fast in a very professional and friendly way!”

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Posted 2 years ago

“Great customer support. Promo reply to all inquiries.”

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Posted 2 years ago

“The customer service was very fast and efficient. All questions were answered in a very professional and resolved within the time frame. Also very happy that the non-refundable deposit is still able to be used for future trips.”

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Posted 2 years ago

Bookmundi is rated 4.7 based on 776 reviews