Bookmundi Reviews

Name: Bookmundi
Rating: 4.67

4.7 Rating 791 Reviews

94 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very smooth”

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Posted 2 years ago

“The company are attentive to the customer and have been able to sort my booking out with ease as I had to move dates due to unforseen circumstances. Great customers service. Very friendly too. 5/5”

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Posted 2 years ago

“I've reached out having questions about a variety of things regarding my booking, and have always heard back from customer service within one day of my request through email. They're always very informative in terms of information I need to provide as well as being kind. I would highly recommend reaching out to the customer service team via email for any questions you have.”

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Posted 2 years ago

“Great communication”

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Posted 2 years ago

“Very easy to use and very easy to speak with a customer service representative or tour guide when needed.”

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Posted 2 years ago

“Easy to use. Appreciate the personal email responses. :)”

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Posted 2 years ago

“Spoke to Peter the night before I booked my tour, he was very helpful.”

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Posted 2 years ago

“Very quick and kind reply!”

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Posted 2 years ago

“Friendly service. Quick to respond to inquiries. And, they pay close attention to details so you understand the options. Highly recommend.”

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Posted 2 years ago

“Great communication. Excellent and prompt service. Highly recommended. Their professionalism cannot be beaten.”

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Posted 2 years ago

“The customer service is wonderful. We had a little hiccup when booking and having a promo code applied, but the customer service emailed back within 24hrs and fixed it right away. Very happy :)”

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Posted 2 years ago

“Very easy to book, thank you”

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Posted 2 years ago

“Great customer service - all the questions were answered fast in a very professional and friendly way!”

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Posted 2 years ago

“Great customer support. Promo reply to all inquiries.”

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Posted 2 years ago

“The customer service was very fast and efficient. All questions were answered in a very professional and resolved within the time frame. Also very happy that the non-refundable deposit is still able to be used for future trips.”

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Posted 2 years ago

“They answered my emails promptly. Went beyond to secure an extra night and transportation for us. I feel secure going on our vacation knowing all is in order. I would recommend the company”

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Posted 2 years ago

“Thanks so much for the empathy shown excellent customer service. Thank you Emily”

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Posted 2 years ago

“The customer service and the pricing is great. Whenever I make an inquiry, I receive a response within a day or two. The pricing can’t be beat.”

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Posted 2 years ago

“I can't say enough about working with the travel agency with whom Bookmundi connected me! I was so overwhelmed with trying to plan the details of a 16-day trip with my family. Even trying to find a reputable travel agency that had intimate knowledge of my destinations had me stressed and with my mind spinning. Once Bookmundi connected me with the travel agencies in my destinations, I was quickly relieved that I was in great hands. Alican with Sunnova Travel was an excellent communicator who understood every concern and/or request I had with ease and made adjustments to create the perfect custom tour for our family. He had many recommendations that aligned with our interests and knows the destination incredibly well. I have zero doubt that we are going to have a low stress, highly enjoyable time in Turkey thanks to Sunnova Travel and Bookmundi!”

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Posted 2 years ago

“Created what I consider to be the perfect itinerary. I do considerable research about places & things I want to see & do during my travels, & I send the list to several agencies. Other than Bookmundi, all I got back were off-the-shelf tours. Bookmundi has provided me with a driver who will cover nearly all of the items on my list, & I will be able to stay for as long or short a time as I want. Perfect!”

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Posted 2 years ago

Bookmundi is rated 4.7 based on 791 reviews