“This is my third “adventure” with Bookmundi. My first trip was solo, second with a friend, this my third time is with 3 friends. I have always enjoyed my trips, and he local guides have been knowledgeable and great personalities. Who is ants a beach holiday lying on a sun bed when you can meet the locals, learn their history and culture.”
“I used bookmundi for the first time and I am happy with customer service I received. Very quick and professional. Will use it in future again. Thank you”
“We really enjoyed our travel to Cuba with Bookmundi! They arranged for two very nice casa particulares and the tour guide for the Welcome Tour and Oldtimer Tour was very knowledgeable and helpful. We also really enjoyed the Tropicana show and recommend it to anyone going to Cuba!”
“I found a discount code, and it was not applied to my initial payment. They credited me as soon as I emailed them.
Quick efficient and excellent customer service!!!! my first time dealing with this company… so far, I love them!!”
“Hi,
It was nice to book a trip to Colombia through Bookmundi. We can ask everything to Vivien and in the end, we were satisfied with Vivien's all explanations about the trip. After we were persuaded about the expenses we paid the deposit very easily and quickly in the offer of Bookmundi. This was great. I hope the remaining proceeds will be very easy and helpful. And I hope the trip will be better than our expectations; this is the most important part of our cooperation with Bookmundi.
Thank you”
“We have tried multiple times to contact you with questions via messaging and email. Could you please provide us with information pertaining to how we will be picked up at the airport the name of the hotels and we would like an itinerary sent to us
7-25-23
This trip that we have fully paid for begins in six days. We still do not have any itinerary and have made multiple requests for this only to be told they will get it to us.. at this point I feel like I have been scammed. I gave them zero stars.”
Hi Denise,
We apologize for any inconvenience caused by our attempts to reach you regarding your upcoming trip. We understand that you have concerns regarding the details of your airport pickup, hotel information, and itinerary.
Please note that our operations team will be sending you vouchers, tickets, and a day-to-day itinerary via email 10 days prior to the trip start date. This will include all the information you have requested. Additionally, we have already sent you a response to your inquiries explaining the same.
To provide further assistance, one of our Customer Relations agent has directly reached out to you. They will be available to assist you with any further inquiries or concerns you may have.
Best,
Sarah
Bookmundi
