Bookmundi Reviews

Name: Bookmundi
Rating: 4.66

4.7 Rating 776 Reviews

93 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 776 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 87%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very easy to book via Bookmundi. The tour was instantly confirmed. Would recommened.”

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Posted 2 years ago

“Booking for 4 people on the website was very easy, clear, and efficient for Machu Picchu trek. Very satisfied with the experience.”

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Posted 2 years ago

“Booking agent was very responsive. Very pleased so far!”

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Posted 2 years ago

“Michael with Omega was very helpful in the process. I did have some confusion with the online booking options, since it wasn’t made clear that there was the extra charge for the single occupancy until AFTER I had confirmed the purchase at the lower price.”

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Posted 2 years ago

“Bookmundi was VERY responsive to my requests for information regarding Balkans tour ! I am pleased with Bookmundi customer service !”

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Posted 2 years ago

“Super fast and helpful customer service!”

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Posted 2 years ago

“I booked and paid for a trip to India with Bookmundi about a month in advance, but without a visa in advance. I was led to believe by the supplier website that as a Canadian I could get an e-Visa in just a few days. That turned out not to be true. There was not enough time to get one the usual way, sending in my passport by mail. So I cancelled immediately, within 24 hours. Nevertheless the supplier insisted on a 60% cancellation fee. I protested to Jane at Bookmundi, who agreed this was unfair and took up my case with the supplier, who finally relented and returned all my money. So kudos to Jane at Bookmundi.”

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Posted 2 years ago

“Quick response on booking status ! Much appreciated !”

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Posted 2 years ago

“I am extremely impressed with the customer service. Emily responded quickly to my email and was able to correct the tour dates. I highly recommend using Bookmundi.”

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Posted 2 years ago

“After changing my plans multiple times I can’t say anything better for my booking experience. I always emailed back in a timely fashion and all my questions answered. Highly recommend”

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Posted 2 years ago

“The customer service and follow-up to our many questions has been great. Jane has been extremely helpful in planning out tour. We would highly recommend Bookmundi.”

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Posted 2 years ago

“All is well in Bookmundi ! Great service !”

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Posted 2 years ago

“Super great support and customer service from Peter. He was very professional and very prompt to reply.” When I canceled the trip because a Travelmate had a slight issue, and I asked him to reinstate the trip two days later, he did everything possible in his capacity to revert the cancellation and put us back on the trip. He went above and beyond to support me throughout the process. He is trustworthy and reliable. I will definitely and happily ask for him to handle my booking next time. KUDOS to you Peter and team!”

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Posted 2 years ago

“Amazing, quick accurate updates & feedback throughout a 2 year process of booking due to Covid changes etc but during this time Sujan always had the upmost patience and responded immediately on everything i needed!”

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Posted 2 years ago

“Great trip with Natl Geo/G Adventures. Great customer service from Jane.”

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Posted 2 years ago

“Caroline was prompt and helpful. Love that she's accommodating in dealing with my requests. Hope the actual European tour srrvice will be as easy and as excellent as the booking process.”

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Posted 2 years ago

“Helpful with fixing issues.”

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Posted 2 years ago

“Very prompt answer, explicit details regarding the tour that i booked”

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Posted 2 years ago

“The booking experience was very good both via my direct contacts with a booking agent and using the friendly internet site.”

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Posted 2 years ago

“The team was fantastic with all the details of the preparation for the journey. A special thank you to Jane who was of great assistance with last minute changes to the programme.”

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Posted 2 years ago

Bookmundi is rated 4.7 based on 776 reviews