Bookmundi Reviews

Name: Bookmundi
Rating: 4.66

4.7 Rating 777 Reviews

93 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 777 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 87%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team was fantastic with all the details of the preparation for the journey. A special thank you to Jane who was of great assistance with last minute changes to the programme.”

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Posted 2 years ago

“I have been working with Jane and she has been very helpful. She held a spot for me until I could make my deposit and secure a reservation. I appreciate and feel Bookmundi is a great tour operator. My only concern is that the price changed from the time the spot was reserved and the day I made the deposit. I am hopeful Bookmundi will honor the price at the time I reserved a spot.”

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Posted 2 years ago

Hi Dede, Thank you for sharing your valuable feedback regarding your booking experience with us. We will of course honour the price for which your spot was reserved for your booking, so that you get the best possible price. A customer service rep has reached out to you regarding this as well. Best, Sarah Bookmundi

Posted 2 years ago

“Sarah was excellent in sorting out the exact trip we were after. After 2 years of Covid lockdowns we were keen to get to the Artic. Sarah worked with us to ensure everything about our trip suited our needs. Happy to use Bookmundi in future bookings.”

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Posted 2 years ago

“Great support from Emily and Team. Matched the expected price and very promt reply.”

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Posted 2 years ago

“Emily is very supportive and gave prompt reply to all my e-mails”

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Posted 2 years ago

“I travel a lot and I am used with all kinds of responses and customers dealing. Yet, I don’t remender a customers service so kind and quick as the one provided by Emily at Bookmundi. Comprehensive and complete answers that promptly fulfilled all doubts. Excellent”

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Posted 2 years ago

“Excellent Can’t believe how easy and simple it was Never go anywhere else”

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Posted 2 years ago

“Trip itinerary was easy to tweak where necessary. Payment of deposit very straightforward.”

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Posted 2 years ago

“Very easy.”

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Posted 3 years ago

“I especially want to thank Sarah who went beyond the call of duty to solve my problem.”

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Posted 3 years ago

“The website is really easy to navigate and convenient for searching and booking tours. I would use this site again. They sometimes have discounts, and a company can also reach out to offer you a custom package.”

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Posted 3 years ago

“I had some complications with my initial booking, but team at bookmundi resolved all issues professionally and efficiently. I especially enjoyed communications with Sarah who replied promptly and provided the necessary details.”

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Posted 3 years ago

“Perfect service. Fast reply in email! Can’t wait to have my tour with them! :)”

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Posted 3 years ago

“Great customer service!!! I am dealing with Jane A and she helped me with choosing the tour for my husband since it was my surprised gift for him. She answered all my questions even up to the point of cancelling the tour I originally booked for my husband and changing it into a new one. Yes, cancelling the tour is no problem as long as it says on the tour that it is cancellable. I was able to change the tour into a totally different country! Thanks so much Jane for being so patient with me ! Thanks for all the help!!! I would say the best customer experience I have had with tour company!!!”

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Posted 3 years ago

“Bookmundi have provided an excellent service with comprehensive information and a personal touch even through the internet. The assistance with online booking made it easy to manage the arrangements, and we are very much looking forward to our trip with Bookmundi”

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Posted 3 years ago

“Site easily navigable and very upfront with what steps were needed.”

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Posted 3 years ago

“Responsive, professional interactions, price discounts often below tour operator pricing. Emily very helpful! Look forward to continued support and service.”

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Posted 3 years ago

“We are very impressed with the Bookmundi team- so helpful and efficient. The website is easy to use and the information about the tours is clear and up to date. Highly recommended!”

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Posted 3 years ago

“Amazing customer service what a pleasure it was dealing with them Highly recommended”

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Posted 3 years ago

“I'm very happy the way Bookmundi handled my situation. They did a great job. Thank you”

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Posted 3 years ago

Bookmundi is rated 4.7 based on 777 reviews