“My boyfriend and I hiked the Inca Trail to Machu Picchu with Action Peru treks and I highly recommend them. They are a small local company but they are the best trekking company on the Inca Trail.”
“Easy & Simple to use providing various options. All our questions were answered in a clear manner very soon and the offer & booking was convenient as well.”
“The agent Emma Brown was very good and very helpful. In retrospect, I wish there had been more warnings about the lengthy process to obtain a Russian visa. The visa problems may mean I will not have one in time to take the trip though I am paying an exorbitant amount in trying to obtain one in time to depart.”
“Excellent service, especially considering I made a late evening night before booking! Email response that night and driver at my door as stated within the time frame next morning. Highly recommend.”
“My booking experience was okay. I did not know that the touring company who would be conducting the tour is Walks LLC. I would have appreciated knowing that from the beginning. Walks seems to be quite a decent company.
Another very important item that needs improvement is the voucher. You need to add all of the information directly on the voucher so it is clear what the customer is buying.”
Thank you very much for the review Arthur. Our tours should contain all the necessary information on the tour voucher. We will, however, double-check the tour you booked to make sure that everything is correct.
Thanks again for your feedback.
All the best
Thomas
Bookmundi
“We had a wonderful trip to Upper Mustang in Nepal in Aug 2019. Our guide, Dave, was charming, knowledgeable and extremely helpful. Out booking experience was flawless and all our queries were answered extremely quickly. Dave found us the very best bedrooms and ablution facilities, which were always very clean, in each of the guesthouses which we stayed in. I strongly recommend Bookmundi company to you and especially out guide, Dave. Thank you, our holiday was wonderful. Bob and Mary Scholes”
“I did not know Bookmundi to start with so was a bit hesitant to purchase. However, after doing lots of research I found out that Bookmundi offered the best price and as a result I purchased my tour. The entire booking experience and Bookmundi's customer service team has been great. Will definitely use you again!”
“Had a great tour. The operator was professional and the tour was fabulous. Booking the tour was extremely easy and everything felt smooth and secure!”
“The travel company associated with your have kindly been in contact and very accommodating. Did email bookmundi few days ago about booking and after initial contact heard nothing back. Shame really”
Hi Farhana,
Thanks for your review, appreciate it.
We did see your enquiry at our side. We did not answer your question as we could see that you had already processed the tour booking. We therefore thought your question/concern had already been addressed. Sorry for that.
Our customer service team has sent a follow-up email to you to see if there is anything we need to assist you with.
All the best,
Jane Andersen
Customer Service
