Bookmundi Reviews

Name: Bookmundi
Rating: 4.67

4.7 Rating 800 Reviews

94 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 800 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

Visit Website

Write Your review

Tell us how Bookmundi made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cami has been so incredibly helpful, listening carefully to everything that I want to get out of this trip, patiently amending the itinerary as I changed my mind about things! It was then super easy to confirm the booking. I'm very excited about what will be a holiday of a lifetime!”

Helpful Report

Posted 6 years ago

“My boyfriend and I hiked the Inca Trail to Machu Picchu with Action Peru treks and I highly recommend them. They are a small local company but they are the best trekking company on the Inca Trail.”

Helpful Report

Posted 6 years ago

“Easy & Simple to use providing various options. All our questions were answered in a clear manner very soon and the offer & booking was convenient as well.”

Helpful Report

Posted 6 years ago

“Fast response.”

Helpful Report

Posted 6 years ago

“Easy, Clear, and precise.”

Helpful Report

Posted 6 years ago

“So far, Soooo Good, Danielle Lee has been very helpful. Can't wait for my trip/tour”

Helpful Report

Posted 6 years ago

“Prompt customer service”

Helpful Report

Posted 6 years ago

“The agent Emma Brown was very good and very helpful. In retrospect, I wish there had been more warnings about the lengthy process to obtain a Russian visa. The visa problems may mean I will not have one in time to take the trip though I am paying an exorbitant amount in trying to obtain one in time to depart.”

Helpful Report

Posted 6 years ago

“Great site, price and service. Would definitely recommend Bookmundi.”

Helpful Report

Posted 6 years ago

“Excellent service, especially considering I made a late evening night before booking! Email response that night and driver at my door as stated within the time frame next morning. Highly recommend.”

Helpful Report

Posted 6 years ago

“Had a great experience. Their site is great, and the customer support team was extremely helpful.”

Helpful Report

Posted 6 years ago

“My booking experience was okay. I did not know that the touring company who would be conducting the tour is Walks LLC. I would have appreciated knowing that from the beginning. Walks seems to be quite a decent company. Another very important item that needs improvement is the voucher. You need to add all of the information directly on the voucher so it is clear what the customer is buying.”

Helpful Report

Posted 6 years ago

Thank you very much for the review Arthur. Our tours should contain all the necessary information on the tour voucher. We will, however, double-check the tour you booked to make sure that everything is correct. Thanks again for your feedback. All the best Thomas Bookmundi

Posted 6 years ago

“We had a wonderful trip to Upper Mustang in Nepal in Aug 2019. Our guide, Dave, was charming, knowledgeable and extremely helpful. Out booking experience was flawless and all our queries were answered extremely quickly. Dave found us the very best bedrooms and ablution facilities, which were always very clean, in each of the guesthouses which we stayed in. I strongly recommend Bookmundi company to you and especially out guide, Dave. Thank you, our holiday was wonderful. Bob and Mary Scholes”

Helpful Report

Posted 6 years ago

“Good customer service, very helpful with queries, easy to book online.”

Helpful Report

Posted 6 years ago

“I did not know Bookmundi to start with so was a bit hesitant to purchase. However, after doing lots of research I found out that Bookmundi offered the best price and as a result I purchased my tour. The entire booking experience and Bookmundi's customer service team has been great. Will definitely use you again!”

Helpful Report

Posted 6 years ago

“the site is super user-friendly and it was really easy to find what I needed and make a purchase. Good job and keep it that way!”

Helpful Report

Posted 6 years ago

“Bookmundi is very helpful, and responds promptly to request. Excellent customer service, and competitive price.”

Helpful Report

Posted 6 years ago

“Had a great tour. The operator was professional and the tour was fabulous. Booking the tour was extremely easy and everything felt smooth and secure!”

Helpful Report

Posted 6 years ago

“Had a good experience with Bookmundi. Great price and excellent service.”

Helpful Report

Posted 6 years ago

“The travel company associated with your have kindly been in contact and very accommodating. Did email bookmundi few days ago about booking and after initial contact heard nothing back. Shame really”

Helpful Report

Posted 6 years ago

Hi Farhana, Thanks for your review, appreciate it. We did see your enquiry at our side. We did not answer your question as we could see that you had already processed the tour booking. We therefore thought your question/concern had already been addressed. Sorry for that. Our customer service team has sent a follow-up email to you to see if there is anything we need to assist you with. All the best, Jane Andersen Customer Service

Posted 6 years ago

Bookmundi is rated 4.7 based on 800 reviews