“I love bightside. It's convenient to my schedule and it takes my insurance which helps with financial comfort. The only disappointing thing was I was not informed that my therapist was no longer gonna be with the company. I had my visit with her and was sent an email the next day saying she was no longer with brightside and I'd have to find someone new. That is very jarring since I've built a relationship with her so I have not set up a therapy appointment since because I'm not ready to start over again”
“Definitely very caring and educated staff. Very fast and convenient as well after searching and calling so many places I had no issues with fast care. Struggling from depression and other things I was not in the right state of mind to continue calling places I am very thankful to have found Brightside. I don’t think life ever have to search for help elsewhere again!”
“I have struggled with anxiety for a huge part of my life and have never felt that anything has ever worked for me , having spoken with a provider of Brightside and being prescribed medication by them I feel significantly better and am looking forward to my growth”
“Am very pleased with everything about Brightside. My therapist and psych nurse both answer messages in a timely manner, are always punctual and thorough in our visits and seem to be genuinely invested in giving quality mental health care.”
“My team is good. I like them and they are helping me. I’ve been un therapy before and had better therapists but I’ve also had worse. I feel I’m getting most of the help I need.”
“Instead of the meds I need (Adderall, Ativan) I got bupropion and ariprazole. They don't work as well, or at all. I understand people are addicted to drugs, but why should that affect my treatment?”
“My provider, Dr. Penny is super accessible, friendly, and knowledgeable. She is working with me to adjust my medications while listening to my side effects. Brightside also reminds me to keep track of symptoms with a weekly symptom tracker.”
“Overall everything is going well. There have been a few issues with the app. It seems like the app could have more options but the platform is great. Staff are responsive and the program is moving along. I would recommend Brightside.”
“Happy to finally have access to the care I need. My doctor has been attentive and actually listens. The therapist i was assigned to is excellent and feels like a great match for my needs.”
“I love my therapist Danielle and truly appreciate the tools she has already equipped me with to better handle my overwhelming feelings of anxiety and stress. I do, however, feel as if the weekly check in assessments need to be a bit more detailed. For example, when asking in the past two weeks, have you felt …., I think it would be helpful to have another option to choose from besides everyday, most everyday, several days, and not at all. Other than that, it’s been great!”
“Brightside provides me with accessible care without having to jump through multiple hoops with my insurance. I love that I can read each profile before choosing a provider.”
