“i’d say you’re all doing the best anyone could, given the circumstances and the medium. i think the only times i get tired or irritated about brightside are when i’m quite tired of looking at my phone or computer. but the information in the lessons and how they’re written is quite helpful and even enjoyable. the psychologist i was matched with is wonderfully skilled and compassionate. i feel seen and heard. i think sometimes my needs my be greater than what a bunch of people on a computer might be able to help with. but you aren’t offering trauma therapy, you’re offering treatment for depression, and that’s exactly what i’m getting. so thank you.”
“I like the checking in with me every 7 days. My counselor listens to how I’m feeling and the medication is improving however, the sleep issue is still an obstacle along with the anxiety. Working on that”
“This service is great but incredibly expensive. If I were having such a terribly hard time finding an available psychiatrist due to Covid restrictions, I would cancel. Grateful for what y’all do, but I feel taken advantage of financially.”
“I called around to different doctors in the area that to help me with my anxiety and depression and came to a dead end. My insurance wasn't able to cover anything so I was quoted $250+.visit not to mention the cost of medicine. Also, because of Covid most were not seeing patients at the moment and if they were they were booked so far out. It would have been months before I would be able to get an appointment. The Brightside website was easy to use and they were quick to get me an appointment with a live Doctor (via Zoom call). The Doctor was very nice, helpful and listened to my concerns. We were able to come up with an action plan together. The medicine came in the mail very quickly. I have been on the medication for 3 months and my depression has vanished and I only have slight anxiety. I like that Brightside makes you "check-in with your Doctor frequently via the website by answering a few questions about your progress. I also like the fact that I can message my Doctor with any questions or concerns and she usually responds within 24 hours. I highly recommend Brightside to anyone battling anxiety and/or depression.”
“I love Brightside. My doctor is wonderful and it’s so easy to use. I’m not a huge fan of the cost, but my copay is $25 less than the monthly charge. I will use it as long as I can afford it.”
“So very convienient and the doctors are always available making this method much either than traditional doctors visits. Along with your medication being shipped right to you door, this is a no brained!”
“After struggling so long, I finally had the courage to seek help for my depression and anxiety. While the first medication I tried didn't put much of a dent, Dr. Hoaglin was able to reevaluate and now I'm almost back to my normal self! Finally seeing sunshine after years of dark clouds and rain.”
“I cannot rave enough about this service. My doctor is great, and very responsive when I've had questions or concerns. Being able to review how my week has been, and track my progress has been a huge motivator. Please, if you are needing help, reach out. I'm so happy that I worked up the courage to give this a try, it has saved my life.”
“For someone like myself who was unsure of getting help and didn’t want to have to go out of my way this was a convenient option that I was willing to try. Brightside exceeded my expectations and it seems as though I am well on my way to a much improved life.”
“Love my doctor & have gained a lot of traction from her help & my interactions with her. I also signed up for the therapy as well & was under the impression I was paying for some form of talk teletherapy. Ive learned I’m paying an astronomical amount of money to fill out questionnaires & watch videos for the therapy portion. Seems very expensive for that portion & I will be downgrading my plan as a result.”
