“My therapist has helped me recognize triggers for depression & anxiety and how to approach my responses. My psychiatrist has changed my medication and that has helped as well. More work needed!”
“Brightside has been extremely helpful - during a very hard time when I was struggling I was able to get care and medication fast to help get out of depression. My therapist is amazing and has really helped me - I am looking forward to continuing talk therapy with her to improve my quality of life. I wasn't pleased with the first pyschiatrist I met with but switched to a new provider and like her better. I was able to get medication quickly which is helping tremendously.”
“I rate Brightside with 4 1/2 stars. It would be 5 stars if the quality of video were enhanced better with Kyrie Conseen, LCSW. There is a lot of lagging, freezing and delayed conversation when Kyrie is talking. This never happens with Kelly Fink, my psychiatric nurse. It's been this way with Kyrie since the beginning but has gotten progressively worse. It is irritating. Can anyone help?”
“I love the app. It’s the first time I’ve been able to stay organized with my own health.
Only suggestion would be maybe add a journaling section. My mind is all over the place and it would be helpful to have a tool like that to log anything that I might want the therapist to know but tend to forget when it gets to the appointment time”
“I have loved the app and service, however I was never told how much it would end up costing me, and I’ve been seeing a therapist for almost 6 months now, so I’m afraid I’m running up a tab of an unknown amount. Other than that, I like it.”
“I do feel a lot better since I started seeing my therapist and psychiatrist through Brightside. My psychiatrist listens to me about my needs regarding my medications and makes adjustments as needed. I do feel the therapy could be a little more helpful and hands on or educational instead of just small talk pretty much. And I don’t like that we could be charged for being late to our session but the therapists and stuff are late to the sessions all the time.”
“The app is decent and my provider thus far is excellent. Some app glitches like the inability to go to messages and back to a virtual visit without the app freezing.”
