“Brightside is easy and convenient. Scheduling appointments can take a while and the psychiatrist was quick to medicate. My therapist is great but there's not much structure to treatment. Overall it's worth doing.”
“Good morning,
My rating is currently a 3. All started very well, but I left the therapy services due to my therapist not showing up and not answering my questions in the chat. I only have the medication plan now, and have requested a refill twice with no response as of right now, and I am almost out of medication.”
“It was good until I had my provider switched twice within two months so they weren’t able to fill my prescriptions without a new meeting then I am without my meds for a week for the second time because I couldn’t get any response over the holidays. I’m struggling majorly off the meds”
“This is a convenient way to see a doctor. However communication is limited to just messaging, this is the inconvenient part a Brightside. The Apple only gives you a number rating and how you’re doing and I’m not sure how this is helpful to the person that’s depressed.”
“Dr Isaac has given me a prescription that I think is working. I’m not sure how long I will need to take it?
Jaazar is really good at helping me cope and giving me suggestions to continue improving.”
“While I am overall happy with the care from my providers, perscriptions have gone unfilled for weeks and now appointments are being canceled without my knowledge. This is not acceptable.”
“I like the concept. I think you’re a little expensive especially for someone that doesn’t have a job. Not a huge fan of my doctor. Not the best bedside manner and takes a lot of time to return messages.”
“I am having a great experience with Zoloft and a fine experience with Brightside. The clinician I spoke to was an acceptable fit, but the main value she has added is as a prescriber. I do quite like the checkins they email you. Tracking progress that way is helpful. Ultimately this service feels like a commodity to me, and I only picked Brightside because it seemed fine and I was doing my best not to overoptimize.”
“Very accessible, could have more frequent check-ins/communication. Also, had a bad experience with therapy option but happier with psychiatrist option.”
“3 out of 5.
I was happy to get diagnosed and work on my ADHD and Anxiety -- but I feel largely unheard when I mention it isn't working. I was told we were updating my meds but I received the same dose once again. I pay quite a bit monthly for this service and to feel unheard isn't.. great.”
“Unsure. As of now I haven't the right medication to treat the mild anxiety and depression. The first medication caused a hives breakout Bupropion. The second medication makes me feel irritable. Therapy is going well and I enjoy the lessons on coping skills. Also, I think the monthly price $349 is high.”
