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Button & Sprung Reviews

4.9 Rating 2,587 Reviews

99 %

of reviewers recommend Button & Sprung

Company Reviews

Product Reviews

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 13th December 2017

Button & Sprung 5 star review on 15th October 2017

Button & Sprung 5 star review on 11th August 2017

Button & Sprung 5 star review on 13th July 2017

Button & Sprung 5 star review on 7th July 2017

Button & Sprung 5 star review on 12th June 2017

Button & Sprung 5 star review on 23rd December 2016

6

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a whole customer service was excellent - two occasions I seem to have been forgotten but quick email soon got me a quick response”

Posted 5 years ago

Hi Mark, Many thanks for your kind review, and appreciate your feedback. We're very glad to hear this was resolved quickly, and hope you continue to enjoy your bed and mattress. Hannah

Posted 5 years ago

“Gorgeous bed that we are so pleased with. Everything we were looking for. Delivery was efficient. Communications from the office around the delivery could have been better.”

Posted 5 years ago

Hi, thanks so much for your review, and really happy to hear you're pleased with your bed. Thank you as well for your feedback on communications from the office - I'm very sorry that this wasn't as good as you were expecting, and I will ensure your feedback is passed on to the office team. In the meantime, we hope that you continue to enjoy your new bed. Hannah.

Posted 5 years ago

“The mattress is VERY well made and comfortable. I'm quite surprised by how deep/thick the mattress is, maybe two 1.5 or more thicker than my old mattress. After sleeping on an old mattress with a few springs pushing through, the B&S one was very plush and hard to get used to because it is very well made, and the construction is so different. I feel like a frog on a lilly pad.”

Posted 6 years ago

“Ordering the bed frame online was very easy. The customer service was excellent and there was immediate confirmation by email of the order placed”

Posted 6 years ago

“Really good quality bed received and helpful service at the Button and Sprung showroom to help us select our frame and fabric.”

Posted 6 years ago

“Delivery went very smoothly and efficiently. Bed very well made- a perfect sleep already!”

Posted 6 years ago

“Good support during the sales process, useable advice. We were looking at a number of options and ended with Button & Sprung as the options were wide enough but not overwhelming, and we found the right comfort at the right price. Service was good, installation, removing old mattress, removing all rubbish, pleasant approach. Very flexible on timings so our specific needs could be met. We are very comfortable on the bed! Thansk”

Posted 6 years ago

“My new wool mattress provides much improved support and comfort to my previous memory foam one. My husband doesn't sweat as much and I have additional support for my arthritic neck and back. Very leased wit the tidy the and the service received by all staff. Thank you”

Posted 6 years ago

“i enjoyed the selection process. not too many beds to choose from”

Posted 6 years ago

“They allowed me to order my bed in COM fabric.”

Posted 6 years ago

“Great service, easy and reliable”

Posted 6 years ago

“The mattress is really comfortable at the same time provides enough support”

Posted 6 years ago

“The delivery of the new mattress was good. Friendly chaps who were mindful that there were sleeping toddlers in the house! Still wearing in the mattress but so far so good and nearly half way through the trial period.”

Posted 6 years ago

“Bought single divan bed (no mattress). It took 6-7 weeks to make - lengthy but as advised. Great choice of fabrics. Bed arrived on time and was delivered and set up efficiently. All rubbish removed. Great communication.”

Posted 6 years ago

“It made me feel fine. A better night's sleep, and less back pain than the previous Button & Sprung we'd bought and had to return.”

Posted 6 years ago

“A very good nights sleep. Best in years. I would recommend.”

Posted 6 years ago

“I like the products and designs, and when the choice of fabrics wasn't quite what I wanted they suggested another fabric which worked very well for me.”

Posted 6 years ago

“Quick response from customer service”

Posted 6 years ago

“Lovely show room with friendly staff and a wide range of choice. Very please with the bed we received.”

Posted 6 years ago

“Really pleased with the bed and customer service. Has a small issue with the base boards being incorrect (we had been promised the newer boards), but this is now being sorted.”

Posted 6 years ago

Hi Hannah, Thanks so much for your review. Apologies that there was an issue with the baseboards, and as discussed, we hope to get this sorted for you this week. In the meantime, we hope you enjoy your new bed! Hannah

Posted 6 years ago

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Button & Sprung is rated 4.9 based on 2,587 reviews