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Calumet Photographic Reviews

4.6 Rating 6,795 Reviews
89 %
of reviewers recommend Calumet Photographic
Read Calumet Photographic Reviews
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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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The guys at Calumet are very good and knowledgeable about the products they sell. I have bought a Canon 5D Mark 3 as well as a Bowens Gemini 2 head studio kit and whenever I have any questions as I am new to the world of photography world I go to the store and get all my questions answered by someone who knows what they are talking about. I would recommend Calumet to anyone as its a great company to deal with with good service.
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Posted 11 years ago
I was very impressed by the personal feel to the service I received by being helpful in a genuine way rather than reading from a script. I got very quick responses which helped me make a decision on what to purchase too. Many thanks again it was a great birthday present.
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Posted 11 years ago
The head I bought for my tripod wasn't what I thought it was. It doesn't do portrAit. It was scratched and without a cover. I have also scratched it now so can't return it. It's a good head but perhaps I should have explained a bit more. Will be on eBay soon I think.
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Posted 11 years ago
Calumet were as always knowledgeable, helpful, easy to deal with, and they care. Having shopped around for my next DSLR, I bought from them - they deserve it. I am a loyal customer and I feel that they return the feeling.
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Posted 11 years ago
very good service, would use again
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Posted 11 years ago
Good customer service, answered questions that I had and provided me with information that I could take away and read.
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Posted 11 years ago
Very good knowledge from staff and exceptionally fast delivery can not fault
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Posted 11 years ago
The guy who took my order was from head office, he was polite and helpful and knew his stuff. Very pleased.
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Posted 11 years ago
Brilliant Staff, friendly and helpful :)
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Posted 11 years ago
Helpful Staff, Highly Recommended
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Posted 11 years ago
Unfortunately, I have been very disappointed on the two and only occasions that I have made a purchase from Calumet Photographic. Firstly I ordered Adobe Lightroom during a seminar at Calumet Manchester. This was out of stock. I made the arrangement with Calumet to pick up a disk at the London Drummond Street store the following week as I was on another seminar. When I got the disk box home, there was no disk inside and I was only given a display box. After many phone calls eventually got the software. My second disappointing experience was when I ordered my Canon 6D. I made the order as soon as Calumet announced the Canon 6D. The order was taking a long time to arrive with me. I called Calumet Drummond Street and a member of staff asked me if I had ordered the 60D as she did not know anything about Canon launching a 6D. When I eventually spoke to someone who knows about Cameras, Calumet was not receiving the stock from Canon at a time when Jessops already had the 6D in stock. I had to cancel my order with Calumet and give Jessops my £1799.00 for the Canon 6D. Talking about Seminars, I have been on quite a few of these at Calumet. Some of them are quite good but many are appauling. It really depends on the tutor. I can recommend Jayce Clarke but I will never again go on a Seminar with Richard Southall or Jason Harry. Finally and it is to no surprise to say that will never make another purchase with Calumet going on the awful experience that I have received. Luckily there are many other retailers wanting my money for camera equipment.
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Posted 11 years ago
I was very impressed with the level of service I received at the Manchester store, I was informed, advised and recommended items that were relevant without feeling pressured to buy. It was a brilliant level of customer care that left me happy with my purchases. I would definitely recommend Calumet!
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Posted 11 years ago
Went in looking to upgrade my camera bag. A short time after there was myself and the sales assistant sat on the floor surrounded by backpacks, my gear and their gear that matched my future aspirations to ensure I got it right both now and when my aspirations became a reality. Sorry internet, you just can't compete with this.
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Posted 11 years ago
I've recently purchased Canon 5DIII from Calumet store in Euston together with some other equipment bits. The service was quick, straightforward with the sales assistant Michael informative, helpful and very friendly. It helped we could communicate via emails as this saved me calling or visiting the store in person. Email responses were always very professional and prompt. I was happy with the stock they had in store and was able to buy everything right away. His technical knowledge was impeccable and I was happy to be advised on a few small things. I'd like to highly recommend Calumet to fellow photographers, I know I will use them time and time again. Thanks very much guys, Monica (architecture | interiors | lifestyle photographer).
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Posted 11 years ago
Bought a sekonic lightmeter which had a faulty thumb wheel. Raised a complaint but then heard nothing after receiving a confirmation e-mail. Telephoned after two weeks to find nothing had been done. Finally had a call to let me know a replacement was available after waiting 6 weeks. Had to make a 90 mile round trip to exchange my faulty meter at a cost of around £30 and three hours of my time (not counting telephone calls etc to chase up original complaint). I suggested they throw in a pack of five rolls of film (RRP £32) as compensation but this was too much apparently despite me saving them courier costs for collecting the faulty meter and sending out the replacement. I'll shop locally in future and I recommend you do the same.
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Posted 11 years ago
I sent a incomplete Review a minute or so ago due to incorrectly pressing ENTER on the Computer. I have to offer Calumet my sincere CONGRATULATIONS on their recent Award. VERY WELL DESERVED from my dealings in Glasgow. Robert Beattie
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Posted 11 years ago
GREAT service at Manchester store when purchasing my Canon 70-200 lens. If I have any problems I know I can call in and it'll be sorted out face to face!
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Posted 11 years ago
After receiving my goods I had a change of mind. Calumet were most understanding. They did a switch and refunded the difference. Totally satisfied. Pleasant, helpful, and easy to deal with. Highly recommended.
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Posted 11 years ago
Always a good experience dealing with the team at Calumet Belfast.
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Posted 11 years ago
Good website, very good price and a very easy transaction the delivery was quicker than stated! Product well packaged, absolutely no complaints and I would use Calumet again, thanks.
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Posted 11 years ago
Calumet Photographic is rated 4.6 based on 6,795 reviews