Login
Start Free Trial Are you a business? Click Here

Calumet Photographic Reviews

4.6 Rating 6,795 Reviews
89 %
of reviewers recommend Calumet Photographic
Read Calumet Photographic Reviews
Visit Website

Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

Write Your review

I find staff at Calumet, Belfast, helpful and friendly with a good degree of knowledge on the matters I have brought to their attention whether it be advice on a product I am purchasing or on something I might be interested in buying. Overall I look forward to trips to the store with the knowledge I am being well looked after when in their hands.
Helpful Report
Posted 11 years ago
good service as expected from a professional company
Helpful Report
Posted 11 years ago
Always friendly and knowledgable at the Bristol branch. Dr.Andrew Stevens. Andy Stevens Photographjy
Helpful Report
Posted 11 years ago
Knowledgable staff, good advice and a chance to get 'hands on' with gear A rarity in the modern world. A proper photographic supplier !
Helpful Report
Posted 11 years ago
I'm very happy with Calumet and the lovely people that work at the shop - very helpful. The only reason I didn't give you the very good mark is that I am still waiting for the lights I ordered and paid for 3 weeks ago due to some delivery delay.
Helpful Report
Posted 11 years ago
First class service, speedy delivery - highly recommended
Helpful Report
Posted 11 years ago
CALUMET STAFF ARE VERY GOOD TO TALK TO & EXPLAIN WHAT YOU NEED. ALWAYS FRIENDLY. THE DELIVERY IS EXCELLENT.
Helpful Report
Posted 11 years ago
I will never order film through your website again. My order was delayed and once it arrived it was just a part of the full order. This came as a surprise since the film had been listed as "in stock" on your website and delivery was guaranteed within two days. I then called to CANCEL the rest of the order since I had to go out to buy film elsewhere in order to bring it with me on my working trip. When I called your customer sercvice I was told that the remaining order (that had been delayed several days) was going to be canceled and that I would receive a refund instead. However, as I return home from my foreign trip I see that the film has been delivered anyway. I am unhappy with this since I had to spend both more time (on the phone with customer service asking for information about delivery and then deling with the cancellation of the items) and more money than expected since I had to go out and buy more film - only to discover that my cancellation had not been taken into account. I would like to hear from you in order to hear if you would be willing to compensate me for: 1. The delay of the delivery of all items. 2. The delivery of the second batch DESPITE THE FACT that I had requested to cancel it (confirmed over phone speaking to one of your customer service personnel) due to the fact that they were going to arrive much later than estimated. In addition to this, I found your customer service personel rude and dismissive. Maja Daniels - 07884 322 624
Helpful Report
Posted 11 years ago
The people at the store were very helpful, and they even cut me a deal on shipping.
Helpful Report
Posted 11 years ago
Helpful friendly staff. Allowed to handle and "road test" camera before purchase. will return.
Helpful Report
Posted 11 years ago
What I would expect .
Helpful Report
Posted 11 years ago
Thank you for a very good service. My item arrived in good condition and in the promise date. I am an old costumer of Calumet, so I know they have a fast delivery. Remi
Helpful Report
Posted 11 years ago
delivery delay
Helpful Report
Posted 11 years ago
Excellent service in the Drummond St store - polite, friendly and knowledgable. Thanks
Helpful Report
Posted 11 years ago
Great service from George at Calumet. He went the extra mile to get my kit sorted even when the item i needed, and quickly, was out of stock. Top stuff!
Helpful Report
Posted 11 years ago
I waited at least 15 minutes before anyone offered to help me. Service was very slow behind the counter. It took a further 10 minutes for the sales agent to find the product I was looking for back in the stock room. Once the product was in hand the agent was very helpful and polite. I just would have appreciated more proactive and faster customer service initially (i.e., serve the person in the shop not the one on the phone while there is a long queue) and perhaps have more people on hand in general. I will probably not shop here again unless another store does not have what I am looking for. Sorry.
Helpful Report
Posted 11 years ago
Helpfull and skilled shopping assistant. No reason to complain.
Helpful Report
Posted 11 years ago
A very impressive product swiftly delivered to Belfast office. The Canon redemption (free monopod if bought with product) leaves a lot to be desired and it still hasn't arrived. There was also a similar problem with a previous redemption offer from Canon. Calument was supportive however.
Helpful Report
Posted 11 years ago
I visied the Manchester store on the recent open day. Unsurprisingly, it was far busier than on most normal days, but the staff who attended to me and answered my (ignorant) questions were as patient and as helpful as ever.
Helpful Report
Posted 11 years ago
Rang to order a background roll in white, discussed best white for the job with assistant, ordered via debit card - free delivery, it arrived promptly the next day. Perfect!
Helpful Report
Posted 11 years ago
Calumet Photographic is rated 4.6 based on 6,795 reviews