Cheap Flights Fares Reviews

Name: Cheap Flights Fares
Address: 123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932, Florham Park, New Jersey
Rating: 4.08

4.1 Rating 5,471 Reviews

79 %

of reviewers recommend Cheap Flights Fares

Company Reviews

Metrics

Info

4.1

Based on 5,471 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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Cheap Flights Fares 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn't understand that after I bought my ticket online, they also charged me money during check in. And you mediated this and did not warn me. I will never fly with you again.”

Helpful Report

Posted 8 months ago

Dear Ahmet, Thank you for bringing this matter to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will be glad to assist you. We tried to contact you via the contact number provided but didn't get a response from your end nor an option to leave a voice message. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 8 months ago

“Mal servicio me cobraron una maleta y no me apareció en el sistema”

Helpful Report

Posted 8 months ago

“Representative not at all friendly. Or may have been having a bad day. Very curt and short. I was contacted by a representative and any issues I had were resolved with an added benefit. Added note after flight::: NONE of the added benefits I was told I would receive were given. Just talk on their part so I would change my review.”

Helpful Report

Posted 8 months ago

“You are sending confirmation email different amount, but charging different. please correct it, otherwise I will dispute transaction on my card Update: I was contacted by agent and overcharge would be returned.But still was not!”

Helpful Report

Posted 8 months ago

Dear Elmin, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 8 months ago

“I booked a flight from Budapest to Los Angeles a while ago and got a call from customer services rep saying that although there was a confirmation email sent, I should receive another email that it is on hold. That agent then told me that flight is full, offered to help. Then told me he found two seats and will be able to help with seat selection ( albeit the flight was full a moment ago) but with addtional $400 per booked ticket. As I refused, he then offered mt me different times, dates or airline options that I already told him I and not flexible on dates. Eventually I had to tell him to cancel the booking. These websites seems to be luring people into booking looking at cheaper options and then try to overcharge them. Totally unfair business practices really close to scamming people.”

Helpful Report

Posted 8 months ago

“Disapointed!!”

Helpful Report

Posted 8 months ago

Dear Jose, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 8 months ago

Dear Jose, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Please contact me directly using the information mentioned in the Signature line below or write to us at care@cheapflightsfares.com anytime and I would be happy to resolve your concern. Regards, Lauren Smith Customer Resolution Team : www.cheapflightsfares.com ✆ Support Team : (855) 983 4672 / (216) 302 2732 (Call availability: 24 X 7) ☎ Direct Line : (313) 380 6215 (Call availability: 1100-2000 hours EDT)

Posted 8 months ago

“Got a call from this company and attempted to raise the ticket by close to $100 after I purchased it. I had to be assertive to keep the rate I purchased”

Helpful Report

Posted 8 months ago

Dear Anarelys, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 8 months ago

“So terrible experience we booked the tickets online first they showed us a different price and after feeding all the passenger info coming to checkout they changed the price. On top of that when we reached on airport they charged us to check in 75$ per person. This is ridiculous I mean it’s their way of getting money because they know once the passenger is on airport poor passengers have no choice but to pay those rip offs.”

Helpful Report

Posted 8 months ago

Dear Raza, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 8 months ago

“Bad experience. So many hidden fees. Someone within cheap flight fares hacked my card and tried using it. Sun Country warm carded it. That in turn made it impossible to rent a hotel, car, etc. Only grossly overpriced plane tickets-non refundable. Save time and money and having to close accts. and reopen; go through a reputable source!”

Helpful Report

Posted 8 months ago

“no refunds”

Helpful Report

Posted 8 months ago

Dear Raul, Thank you for bringing this matter to our attention. We located your reservation details based on your provided information and will be glad to assist you. We tried to contact you via the contact number provided but didn't get any response from your end nor an option to leave a voicemail. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 8 months ago

“Awful service! It takes 3 months to get a refund? I better get it, or I will be contacting the Better Business Bureau.”

Helpful Report

Posted 8 months ago

Dear Shirlene, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 8 months ago

“Never got my online ticket”

Helpful Report

Posted 8 months ago

Dear Pablo, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 8 months ago

“The person helping me on the line changed my flight to have a layover when I directly said i did not want a layover and wanted a direct flight. The flight ended up costing me more and they did not want to change it to my initial flight which actually cost less. I nevel acknowledged the flight changes through email or phone because the line got disconnected. On the last call I made, I was told they were going to change it to my original flight and give me a $50 dollar voucher and the agent. I did not get anything resolved or get the voucher. I am stuck with a layover and traveling days I do not want extra.”

Helpful Report

Posted 8 months ago

Dear Juan, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 8 months ago

“The fares are not that cheap and service doesn't inform you when you have to be at airport.”

Helpful Report

Posted 8 months ago

Dear Oscar, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 8 months ago

“Made flight & auto reservations for first time with Cheap Flights. When I showed up at Hertz the reservation had not been made. They were out of cars. I had to leave Hertz and walk to Budget - a 10 min walk. I called Customer Service - they said they did not confirm the reservation but I was sent a confirming email.”

Helpful Report

Posted 8 months ago

“It was not the best. Their site made you think you were getting a deal... However, I could not check in online and had to pay $25 each way at the counter for a ticket, instead of QR code. Cheaper to go directly through flight! I also booked a rental car through them. Paid up front... several hours later, I received an email telling me that they have been unable to reach me (never recieved a call) and to call ASAP. Outsourced person answered without my info and told me that I needed to pay an extra $100 for the car as they had none avail. Made no sense! I went directly to the car rental place and got an upgraded SUV for $200 less... JOKE”

Helpful Report

Posted 8 months ago

Dear Kelly, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 8 months ago

“I bought a ticket with Cheapflightfares but wished to cancel it within the 24 hour window for a fllat cancellation. I went to its web site and use the chat mode. There is nothing on it about not able to cancel a ticket thru CHAT. I was with chat and replied to 8 questions for Chat to authenticate my ID. Chat came back with a text message with a phone number that I have to call this number where cancelation could be done ( cancellation can be done ONLY thru phone) I called 55 times and could not get thru; I got busy signal them the system disconnected my calls. All of these was done at the "11th hour;" I was afraid that I had passed the 24 hour window but gave up. CheapFlightsFares.com could not make any simplier”

Helpful Report

Posted 8 months ago

Dear Ricky, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 8 months ago

“Terrible Advertised on kayak and I attempted many times to buy a ticket at the advertised price and after I put my credit info in..it changed prices on me.. multiple times”

Helpful Report

Posted 8 months ago

“Horrible customer service and very deceiving techniques”

Helpful Report

Posted 8 months ago

“Cheap flights sent my reservation with one confirmation code. When I checked the AA site to choose my seats they showed only the departing flight, which was a one way ticket for $248..00. The agent searched and found a separate reservation for the return flight. Cheap flights charged me 1200 for a 500 flight”

Helpful Report

Posted 8 months ago

Dear Michael, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 8 months ago

Cheap Flights Fares is rated 4.1 based on 5,471 reviews