Choose Health Reviews

Name: Choose Health
Rating: 3.93

3.9 Rating 224 Reviews

71 %

of reviewers recommend Choose Health

Company Reviews

Product Reviews

Metrics

3.9

Based on 224 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Anonymous

Anonymous // 01/01/2019

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“These are pretty good tests overall. The Only caveat is that I could not use my HSA card for some reason even though HSA is mentioned as an accepted form of payment. Not sure if it is because of a glitch with Choose Health or my Healthcare provider, so will give Choose Health the benefit of the doubt for now.”

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Posted 2 years ago

“It is convenient Customer service was responsive to concerns I expressed over their subscription service vs individual test ordering. As a start up it seems they are working hard to develop their relationship to customers and best business practices.”

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Posted 2 years ago

“Got my results back.but haven't heard back about someone going over results with me.”

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Posted 2 years ago

Hi Gina Can you please reach out to us at hello@choosehealth.io & we would be happy to help here.

Posted 2 years ago

“Hopefully the results are accurate!! I would have liked to have had all the listings for a liver profile printed instead of just saying one is high and not give the number. I am a medical person so know all the tests involved for a liver profile. Only got 2 of the tests regularly done results.”

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Posted 2 years ago

“Quick turnaround & Insightful feedback. Customer care was there to help me as I didn't register my barcode the correct way, so I'm v happy they reached out to inform me.”

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Posted 2 years ago

“Used both the liver test and the metabolic test. Great insights into my health. Will be using regularly to keep up with my health in the future. 5 stars”

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Posted 2 years ago

“Love the concept! Great for taking control of one's own health monitoring. I do recommend that the website be checked by a spell-check. There were several spelling errors! LOL”

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Posted 2 years ago

“I was truly impressed with how easy it was to test my blood. The kit took longer than expected, but not exceedingly long. The process was super easy and results were received within a week after mailed back - excellent work. I will definitely do followup testing with Choose Health.”

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Posted 2 years ago

“I did the thyroid and core 6 pannel, hoping to get my T3, T4 levels, not just my TSH. Oh well.”

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Posted 2 years ago

“I bought the lab kit, did the test, got the results but was not able to see them??!! The app did not let me go past the subscription for future tests!!”

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Posted 2 years ago

Hi Mabel, thanks for reaching out. Please use google chrome/safari/firefox to open the results link in your email. This will take you to your results dashboard. If you have any other issues please feel free to reach out to at on hello@choosehealth.io

Posted 2 years ago

“The results obtained were absolutely wrong compared to getting the same tests done at my doctors office. It scared me silly and it shouldn’t have!”

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Posted 2 years ago

“Results took a very long time to receive.”

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Posted 2 years ago

“I am almost 3 months in on a lifestyle change after seeing my physician in early February. I wanted to see if the changes I made were making a difference. They were! The results were easy to read/understand. The test instructions were clear and the test simple to complete.”

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Posted 2 years ago

“I would like to see the actual lab report in addition to Choose Health's proprietary "markers." Supposedly, you use a certified lab, but there is no lab report from a certified lab. The personal message video from Dr. Alan would not play and customer service could not fix it.”

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Posted 2 years ago

“Very easy-to-use at-home kit that provides lots of important lab results just from finger-prick blood. I wanted a reading of liver- and general metabolic health between annual physicals and labs. Was impressed with my first-time use of this kit and how quickly results were reported and in a very easy-to-interpret form. The only issue I had is that instructions call for "4 drops of blood" to fill the required area on the card until blood seeps to a guide line. It took several more large drops (will count next time). Not a big deal. I'll use this again.”

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Posted 2 years ago

“Convenient and affordable, especially when you don't have insurance.”

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Posted 2 years ago

“Three days after getting my results back, I had my regular blood drawn and it was completely different than the results I received from Choose Health. I don't believe I can trust the Choose Health test results and will not use them again.”

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Posted 2 years ago

“I think the kit was perfect. It came quickly, results came in a timely fashion. The only issue I had was the sample of blood said to let dry for 30 minutes, but mine took longer.”

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Posted 2 years ago

“Way bette, then going to a doctor who don't tell you nothing”

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Posted 2 years ago

“I had a terrible experience.. My numbers were significantly off, for the bad. I followed up with my Primary Physician and had real labs drawn, and thank goodness they were completely different!! Do not recommend, level of inaccuracy is concerning…”

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Posted 2 years ago

Choose Health is rated 3.9 based on 224 reviews