Club L London Reviews

Name: Club L London
Rating: 4.00

4.0 Rating 1,413 Reviews

76 %

of reviewers recommend Club L London

Company Reviews

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Metrics

4.0

Based on 1,413 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Club L London 1 star review on 19th April 2024

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The most stunning dressesfor my bridesmaids arrived the next day. Super easy check out. Super fast delivery. Super easy return (for a size I didn't need). I would 1000% recommended ordering dresses from here for every occasion.”

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Posted 1 month ago

“I love all the product and club Elle L is my place to go for any occasion. Great quality fast delivery and great customer service, especially if there is a problem which there really is!”

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Posted 1 month ago

“Beautiful clothes would recommend to any one”

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Posted 1 month ago

“Their dresses are super expensive for no reason and quality is cheap. The return policy sucks big time. You can only return 14 days from purchasing date. Club L London needs to change their policy.”

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Posted 1 month ago

“Another fabulous gown from Club L London. The quality of this dress is excellent and it hangs beautifully. It is so flattering and elegant and I can't wait to wear it! Every single dress I have ordered from Club L London has been outstanding value and quality.”

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Posted 1 month ago

“Beautiful dress, amazing quality and great value for money.”

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Posted 1 month ago

“Outfit came ontime and excellent quality ,I only returned it due to being to big but will 10”% shop at club L again soon”

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Posted 1 month ago

“Amazing quality dress. Definitely an eye catcher x”

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Posted 1 month ago

“Good dresses and jumpsuit”

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Posted 1 month ago

“I can always find the right outfit with Club L London. Their customer service, prices and speed of delivery are excellent. Originally I ordered my daughter’s prom dress, after seeing the quality I’ve ordered a couple of dresses for myself.”

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Posted 1 month ago

“Good standard of clothing and sizing is as expected.”

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Posted 1 month ago

“I really love the dress. Fit perfectly, quick delivery”

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Posted 1 month ago

“Deliery is super fast, prices and quality of dresses are perfect”

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Posted 1 month ago

“This is the 2nd dress that I’ve seen this purchased from Club L London and I can honestly say yet again I’m not disappointed, the fit of the dresses are amazing but also really comfortable, and the quality is next to none. Timeless dresses that can be used for any special event. You will always be my go to shop for dresses 😍😍 thank you ☺️”

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Posted 1 month ago

“I love Club L London. It’s such a reliable brand, first of all the delivery is so speedy it’s nearly always been next day! Second thing is the quality of the dresses, they are such good materials.”

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Posted 1 month ago

“Super fast delivery and easy order process. The dress I ordered was stunning and an excellent fit.”

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Posted 1 month ago

“I order a dress from this site for the first time and must say I am extremely disappointed and dissatisfied with their service!!!! First of all they sent the wrong size dress and I needed the dress for a wedding. Shipping took longer than their expected arrival time, so I waited almost 3 weeks and now I’m out of a dress because they sent the wrong size. The return is sooo complicated and a hassle! They are charging all these fees to return an item which was their error to begin with. Basically they wanted me to pay an extra $45 to send it back when they messed up. This is not acceptable at all. I will never order from this site again!!!! Horrible!”

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Posted 1 month ago

“Great quality clothing. Fits well and perfect for occasions. Bought 3 dresses for 3 weddings but will be able to wear again and again!”

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Posted 1 month ago

“Quick delivery and the quality is amazing! So excited to wear for my 2nd baby shower. I also wore Club L London for my first, it was so comfy so I’m back again!”

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Posted 1 month ago

“Bought 2 more dresses for upcoming events. Received them super fast . Quality of garments are absolutely Amazing . Will continue to shop with Club London as excellent service,”

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Posted 1 month ago

Club L London is rated 4.0 based on 1,413 reviews