“I had issues with an ordering not arriving on time. I spoke to Julie and she was so helpful. She refunded my original delivery payment and then gave me a discount code as well as free delivery for my next order so I could have it in time!”
“Julie was very helpful with my return, I still think it’s crazy club London charges for them as long as nothing messed up, I haven’t even had it for 24 hours and was going to be out half the order”
“The responses I had from asking where my return was were incredibly quick. When Royal Mail messed up my return it was sorted immediately without any messing from yourselves which I was dreading being really difficult. Not only that, the dresses are always really nice and good quality.”
“Super customer service from Julie today. Very understanding of my issue with asking for a return extension. Thank you for your help. I highly recommend Club L to anyone”
“Shannon was very helpful dealing with a query and even offered a discount for the inconvenience of an order not being processed so I could reorder at a lower cost. Appreciate the customer service, I look forward to receiving my items”
