Club L London Reviews

Name: Club L London
Rating: 3.99

4.0 Rating 1,417 Reviews

76 %

of reviewers recommend Club L London

Company Reviews

Questions

Metrics

4.0

Based on 1,417 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Club L London 1 star review on 10th May 2024

Beth

Club L London 1 star review on 19th April 2024

Disappointed

Club L London 5 star review on 30th March 2024

Samantha Skinner

Club L London 5 star review on 24th March 2024

Rebecca English

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant fabric, great dresses that stand out and make me feel super confident. The only place I have been buying my dresses from! Thank you x”

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Posted 2 months ago

“Good material quality and amazing prices”

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Posted 2 months ago

“dresses are cute and affordable”

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Posted 2 months ago

“quick delivery and gorgeous fits, easy return or exchange if something isn’t right. Great variety of styles”

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Posted 2 months ago

“Fast delivery, ordered a few times and a few different dresses. Return police is good and refunded are fast”

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Posted 2 months ago

“Elegant design.”

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Posted 2 months ago

“Lovely items. Quality is amazing and well fitting! Customer service has also been brilliant”

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Posted 2 months ago

“Very happy with my one dress and the other was too big, very easy returns”

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Posted 2 months ago

“I love my order, I didn’t even pay for next day delivery and my order came the next day which was fantastic. The dress was beautiful and the material of the dress is amazing,hugged me in all the right places!”

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Posted 2 months ago

“Dress is beautiful, lovely quality fabric and fits perfectly. I’ve had sizing issues previously with tops from here due to being bigger busted but the dresses are much better. Delivery was quick too.”

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Posted 2 months ago

“Very excellent service Dresss waa amazing”

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Posted 2 months ago

“Speedy delivery of items ordered even with standard delivery. Often order more than one dress for choice and the return of the items is easy with no time wasted in receiving a refund Look forward to the next occasion for an excuse to order another outfit …. Choice and colours just wonderful”

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Posted 2 months ago

“Quick delivery, lovely products and customer service is really good. Returns are also processed quickly and efficiently”

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Posted 2 months ago

“Fast delivery, great quality, true to size. The only problem is there's so much choice it's hard to pick one outfit for an event! Definitely my go-to website when I need something new”

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Posted 2 months ago

“Lovely quality and delivery is super fast!”

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Posted 2 months ago

“Great quality and super flattering. I've ordered a few times now and have never been disappointed. Dresses/jumpsuits are true to size, and a much nicer material that a lot of similar online retailers. Delivery was quick too.”