“Just received my order today just from picking up the bag and feeling the weight I knew it was going to be quality material I then tried it on couldn’t love it more! Cannot wait for my hen do! It’s made me all the more excited! First time ordering from Club London and it won’t be the last!!”
“Excellent service fast delivery dress is exactly as pictured on the site beautiful colour true to size this is my second purchase can't wait to browse for my third and fourth love Club L London
Anne”
“I would give zero stars if I could !! Customer service is ridiculous !! The only reason I ordered from them a second time is because I actually liked my jumpsuit for my gender reveal !! However I’ve been reaching out to them for two weeks about my last dress I ordered that was way too small ! No one has responded even though I been PAID $20 To return my item back ! They also claimed they owe me $70 when I started the refund process online by myself but I paid $104. Nobody has yet to respond to me about that either . At this point I just want my money back . This is for my baby shower && I was hoping I could shop with them but never again ! If you are unsure of what size to order please don’t cause it’s a hassle and you’re responsible for returning item !Unless you have time and money to waste! It’s the customer service for me at least let me know what’s going on ! Have you received my item ?? Send me a email or something !!”
“Excellent customer service!! Dress arrived next day as described and couldn’t be happier with the quality of dress. Looks really expensive but was a bargain price :-)”
“I ordered a white maternity dress as next day delivery for baby shower but it never arrived on time. When it arrived two days later, there was a massive hole on side of the dress. I emailed the customer service and was asked to send picture is the dress with tags which I did but still haven’t heard back from them. Very disappointed with the whole service and poor quality of the dress.”
“A dress that was sent as damaged and not even tried by my daughter was sent back to us when we tried to return it and my money not returned. Check every item you receive even if you don’t try it on. Shocking customer service.”
“Ordered a couple of tops and quality was awful so I returned and got a store credit instead of a refund when I asked for a refund. Ordered a dress, it came with marks all over it so returned again asking for a refund as hadn’t tried the dress on… got store credit for half of the amount I was due and still waiting for a response as to why. Customer service is awful and so is the quality of clothing. Do not recommend!”
