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Club L London Reviews

4.0 Rating 1,507 Reviews
75 %
of reviewers recommend Club L London
4.0
Based on 1,507 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Club L London 1 star review on 22nd August 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 2 star review on 4th October 2024
Anonymous
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
230
Anonymous
Anonymous  // 01/01/2019
The order came next day with a pre arranged time slot and put in my safe place as requested. The quality of these dresses just do not compare. LOVE LOVE LOVE, since having my baby girl the dresses hug me in all the right places and make me feel amazing again!
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Posted 3 years ago
Stunning dress, paid for next day delivery but came two days later but apart from that great. Would buy from here again
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Posted 3 years ago
Stunning colour , beautifully packaged and so excited to wear it tomorrow! ✨✨
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Posted 3 years ago
Perfect fit even in the length as I am very small
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Posted 3 years ago
Amazing dress!!!!! Fits like a glove. Buying from Club L again!!!!
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Posted 3 years ago
Loved 🥰 my new dress, great price and service and delivery was spot on Thanks Club L hopefully my dress will land me my dream man 👨🏼
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Posted 3 years ago
Most of the dresses are for females with BBL, I go to the gym and they fit me terribly
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Posted 3 years ago
Beautiful dress and beautiful colour. Never ordered from this site before but i will again.
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Posted 3 years ago
I order from this site multiple times a month and never had a issue but this time I ordered 3 dresses and only 1 arrived and it took 3 days for me to get a response and when I replied to the email I got no reply. I tried Twitter and insta and was told missing items have to be dealt with via email. Really unhappy that I’m left in limbo with regards to my items or refunds or even answers. After spending so much money in the last few months with this site I feel extremely let down by the customer service this time
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Posted 3 years ago
The dress came in very good quality and it looks exactly the same as it did on the model
Club L London 5 star review on 22nd June 2022
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Posted 3 years ago
Lovely & flattering on tummy and curves. Stunning dress 💕
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Posted 3 years ago
ordered a dress, quite pricey, payed for next day delivery, it’s been 4 days and the dress isn’t even in transit yet.
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Posted 3 years ago
Quick delivery and gorgeous dresses
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Posted 3 years ago
Wearing it to prom and love the amazing quality!!
Club L London 5 star review on 21st June 2022
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Posted 3 years ago
I ordered 2 different dresses. Sizing was accurate, delivery was quick and the dress was exactly as pictured. Such a high quality for such a good price! My dress was so comfy too.
Club L London 5 star review on 21st June 2022 Club L London 5 star review on 21st June 2022
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Posted 3 years ago
Sizing was pretty accurate & reasonsable quality.
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Posted 3 years ago
Happy with my order but very disappointed I paid for next day delivery didn't receive until 3 days later
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Posted 3 years ago
Firstly i'd like to say what a fantastic choice of vibrant pretty stylish dresses absolutely spoilt for choice very fair pricing and very good quality thank you Club l London glad i found you
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Posted 3 years ago
The company is awful. You might as well send money to a charity at least it will be sent to good people rather than these sharks! I spent over £300 with them all items were poor quality so I tried to return them the same day I received them. There was no one to speak to from customer service as the online portal for returns was broken, I then realise they don’t have one in customer services!!! Getting a refund is impossible. I have binned the clothes as they were unwearable and have learn a big lesson! Beware of this company. It is awful to deal with, I don’t think they have any staff. Checkout the reviews from staff that have worked there before. Sounds like a disaster.
Club L London 1 star review on 20th June 2022 Club L London 1 star review on 20th June 2022 Club L London 1 star review on 20th June 2022 Club L London 1 star review on 20th June 2022 Club L London 1 star review on 20th June 2022
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Posted 3 years ago
Appalling service to be honest. I ordered 2 dresses for a wedding, paid for NEXT DAY delivery, items turned up 2 days later. When they came they didn’t fit right so I returned them which was fine, I then looked to see if they had a smaller size and it wasn’t in stock so I just left it at that. I looked again a day later and it was available to order in a smaller size so I placed the order along with ordering another style of dress and AGAIN paid for NEXT DAY delivery. The dresses AGAIN did not turn up the next day even though I ordered them before the cut off time, so this left me with no dress to wear for the wedding. I spent a while on the phone to Royal Mail who advised that the postage had only been paid the day previous ( the day I was supposed to receive the dresses ) which is why they hadn’t turned up on time. So in total I spent £10 on NDD for that not to be fulfilled. And when the package did turn up, only one of my dresses was in there. Which says to me that the item I ordered which was now showing in stock in the smaller size, wasn’t actually in stock. I have requested someone to contact me via email ASAP to discuss my complaint however nobody has bothered to do so. It’s a shame because the clothing is very nice however it seems that you are mislead by false information regarding their delivery and stock. I will not be buying from this website again.
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Posted 3 years ago
Club L London is rated 4.0 based on 1,507 reviews