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Club L London Reviews

4.0 Rating 1,542 Reviews
75 %
of reviewers recommend Club L London
4.0
Based on 1,542 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Live Chat, Email

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Club L London 1 star review on 22nd August 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 2 star review on 4th October 2024
Anonymous
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
230
Anonymous
Anonymous  // 01/01/2019
Order No. UK742970 I bought two dresses from Club L London for my daughters prom. She tried them both on briefly but didn't like the colour so we ordered her a other from Club L which she liked. We returned the first two - my wife works in retail so made sure they were in good order and packaged them as best she could. When the dresses arrived they came in small bags within a bigger bag so were somewhat crumpled and creased. A few days later I received a refund for one dress. I was worried that perhaps the company had not realised there were two returned, but I had filled out the paperwork correctly so waited a while longer. Still no refund. I emailed the company and eventually received a response stating that one of the dresses was in "poor condition". I was shocked by this so enquired as to what this "poor condition" was - but received no response. I have since chased the company umpteen times and had no reply. I took to social media to find that there were a number of other customers complaining about various aspects of this company and their refunds. I believe that this company has poor practices, acts deceitfully and rips off customers. I would strongly advise not to buy from them.
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Posted 3 years ago
The delivery was really quick with no problems. I love the dress its an absolutely stunning colour and fits really nicely, looks like the picture, I'm so happy cannot wait to wear it.
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Posted 3 years ago
Dresses are really nice and shipping was fast!
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Posted 3 years ago
The most stunning dress 😍😍 true to size, lush material and very fast delivery. My favourite dress company. Haven't got photos yet but it's perfect for my graduation as the standard is so high
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Posted 3 years ago
Absolutely LOVE my new feather bandeau top amazing quality and beautiful colours
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Posted 3 years ago
Great value and beautiful material
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Posted 3 years ago
Very efficient delivery and the material is perfect and durable!!! My favourite place to go for dress
Club L London 5 star review on 9th July 2022 Club L London 5 star review on 9th July 2022
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Posted 3 years ago
Absolutely brilliant service and gorgeous dress
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Posted 3 years ago
I have never found such affordable but good quality dresses and they accommodate for so many occasions! I got my graduation dress from here and could not fault it. I highly recommended girls:)
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Posted 3 years ago
Club L London is one of the best sites I have ordered dresses from. The quality of the dresses are excellent, just as they are pictured. A speedy delivery service and super easy to return any unsuitable items. I have ordered many dresses from this site and will continue to do so. Thank you Club L London❤️
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Posted 3 years ago
Amazing price for a prom dress, beautiful colour and next day delivery!
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Posted 3 years ago
Great website
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Posted 3 years ago
Really good service, quick delivery, simple returns. Will 100% use again
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Posted 3 years ago
Fits perfect, material is really good quality! Would definitely buy from here again!
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Posted 3 years ago
My delivery came a lot quicker than expected, and the quality of the dress is amazing! Would definitely ordered from here again. Obsessed!
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Posted 3 years ago
Lovely clothes
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Posted 3 years ago
Dress fitted perfectly and looked exactly like the picture. The material was of good quality and had stretch to it so I didn’t have to worry about it coming up too short at the back.
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Posted 3 years ago
Correspondence between the company has been amazing. Love the fact they sent a care email in regards to the feathers and how to wash them appropriately. Will definitely be purchasing from Club L London again :)
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Posted 3 years ago
Great quality
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Posted 3 years ago
Just received my order today just from picking up the bag and feeling the weight I knew it was going to be quality material I then tried it on couldn’t love it more! Cannot wait for my hen do! It’s made me all the more excited! First time ordering from Club London and it won’t be the last!!
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Posted 3 years ago
Club L London is rated 4.0 based on 1,542 reviews