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Club L London Reviews

4.0 Rating 1,507 Reviews
75 %
of reviewers recommend Club L London
4.0
Based on 1,507 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Club L London 1 star review on 22nd August 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 2 star review on 4th October 2024
Anonymous
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
230
Anonymous
Anonymous  // 01/01/2019
Lovely clothes
Helpful Report
Posted 3 years ago
Dress fitted perfectly and looked exactly like the picture. The material was of good quality and had stretch to it so I didn’t have to worry about it coming up too short at the back.
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Posted 3 years ago
Correspondence between the company has been amazing. Love the fact they sent a care email in regards to the feathers and how to wash them appropriately. Will definitely be purchasing from Club L London again :)
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Posted 3 years ago
Great quality
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Posted 3 years ago
Just received my order today just from picking up the bag and feeling the weight I knew it was going to be quality material I then tried it on couldn’t love it more! Cannot wait for my hen do! It’s made me all the more excited! First time ordering from Club London and it won’t be the last!!
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Posted 3 years ago
Fast delivery, fast refunds, stunning dresses made with good quality material
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Posted 3 years ago
Amazing plus i am 6 month pregnant fits me amazing
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Posted 3 years ago
Excellent service fast delivery dress is exactly as pictured on the site beautiful colour true to size this is my second purchase can't wait to browse for my third and fourth love Club L London Anne
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Posted 3 years ago
I would give zero stars if I could !! Customer service is ridiculous !! The only reason I ordered from them a second time is because I actually liked my jumpsuit for my gender reveal !! However I’ve been reaching out to them for two weeks about my last dress I ordered that was way too small ! No one has responded even though I been PAID $20 To return my item back ! They also claimed they owe me $70 when I started the refund process online by myself but I paid $104. Nobody has yet to respond to me about that either . At this point I just want my money back . This is for my baby shower && I was hoping I could shop with them but never again ! If you are unsure of what size to order please don’t cause it’s a hassle and you’re responsible for returning item !Unless you have time and money to waste! It’s the customer service for me at least let me know what’s going on ! Have you received my item ?? Send me a email or something !!
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Posted 3 years ago
The dress I ordered was gorgeous, delivery was on time with next day delivery. Dress was reasonably priced too for how good the quality was!
Club L London 5 star review on 4th July 2022
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Posted 3 years ago
Best outfits, so much choice and unbelievable material my fave place for dresses💕
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Posted 3 years ago
Saved my prom. Lovely and arrived as expected.
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Posted 3 years ago
Absolutely adore my new dress. Size 12 fitted lovely. (Normally a 10-12) Had so many compliments at my works ball.
Club L London 5 star review on 3rd July 2022
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Posted 3 years ago
Material is such high quality, not see through and very flattering. Perfect for my graduation!
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Posted 3 years ago
Good customer service, good quality of clothing. Great sizing
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Posted 3 years ago
Excellent customer service!! Dress arrived next day as described and couldn’t be happier with the quality of dress. Looks really expensive but was a bargain price :-)
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Posted 3 years ago
I ordered a white maternity dress as next day delivery for baby shower but it never arrived on time. When it arrived two days later, there was a massive hole on side of the dress. I emailed the customer service and was asked to send picture is the dress with tags which I did but still haven’t heard back from them. Very disappointed with the whole service and poor quality of the dress.
Club L London 1 star review on 2nd July 2022
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Posted 3 years ago
Great quality dress for a great price and fast delivery!
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Posted 3 years ago
A dress that was sent as damaged and not even tried by my daughter was sent back to us when we tried to return it and my money not returned. Check every item you receive even if you don’t try it on. Shocking customer service.
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Posted 3 years ago
amazing quality, easy return process
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Posted 3 years ago
Club L London is rated 4.0 based on 1,507 reviews