Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Comfort Works Reviews

4.8 Rating 4,623 Reviews

96 %

of reviewers recommend Comfort Works

Company Reviews

Product Reviews

4.8

Based on 4,623 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 5 star review on 26th April 2024

Comfort Works 5 star review on 26th April 2024

Comfort Works 5 star review on 26th April 2024

Comfort Works 5 star review on 26th April 2024

Comfort Works 5 star review on 26th April 2024

Comfort Works 5 star review on 20th April 2024

Comfort Works 5 star review on 20th April 2024

1496

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered on the 30 October and received on the 3rd, impressed upon the speedy delivery. The quality and fit was perfect and I would recommended Comfortworks. Thank you so much”

Posted 5 months ago

“Great company to work with. Excellent customer service.”

Comfort Works 5 star review on 3rd November 2023

Posted 5 months ago

“Tout est parfait. La housse, le service, le délai de livraison, l'emballage. C est ma seconde housse achetée chez Comfort Works.”

Comfort Works 5 star review on 2nd November 2023

Posted 6 months ago

“We really love our slipcover and would highly recommend! After buying 2 others that were not custom, we felt like we needed to make the investment in a custom slipcover that looked like our actual sofa, which is brand new, but needed protection from 2 toddlers. We got the sample swatches quickly and were able to make a decision, take our own measurements, and the turnaround was amazingly fast. We are so happy with how things turned out!”

Comfort Works 5 star review on 31st October 2023

Posted 6 months ago

“Great product, got it in a short time too”

Posted 6 months ago

“I ordered a slipcover for PB sleeper sofa and was so impressed upon the speedy delivery of the sleepover. The fabric color, quality and fit was perfect and I would unreservedly recommended Comfortworks.”

Posted 6 months ago

“The cover is extremely high quality and customer service was excellent. The promo code wasn't working for me and I contacted them through email and they offered more than one way to get around this. I chose being refunded the difference after purchase which they did right away. Will use again for sure.”

Posted 6 months ago

“Thank you! You just extended the life of my Pottery Barn York Grand Slope Arm Sofa!! Honestly, the quality is better than my old PB slipcovers. I waited for 8 months for a replacement set from PB that never came. Comfort Works came in less than 10 days! Beautiful and so EASY to put on. Will definitely order more!!!!!”

Posted 6 months ago

“This company is outstanding! The new slip cover is perfect and is beautifully made. This is a professional organize and I can’t compliment them enough. Thank you!!”

Posted 6 months ago

“Le colis est arrivé bien plus rapidement que prévu. Un peu de mal au départ pour comprendre comment tout installer. Mais le résultat est conforme à notre attente. Merci”

Comfort Works 5 star review on 25th October 2023

Posted 6 months ago

“Un travail magnifique et un service au top. Déjà ma deuxième commande et certainement pas la dernière. Une cliente de Belgique vraiment ravie !”

Comfort Works 5 star review on 24th October 2023

Posted 6 months ago

“Comfort Works exceeded my expectations with my sofa slipcover. My experience began with a prompt response to an online inquiry and was followed by fabric samples. My order was delivered super fast (within 5 days!) and I am beyond stunned at the quality, craftsmanship, and beauty of the finished product. The slipcovers went on with ease. I am still shocked at the transformation. Thank you so much for reviving my loveseat! This is the beginning of a beautiful relationship;)”

Comfort Works 5 star review on 24th October 2023

Posted 6 months ago

“Ordering from Comfort Works was great experience. Product arrived quicker than expected and was packaged wonderfully. The slipcovers went on easily and look fabulous.”

Comfort Works 5 star review on 24th October 2023

Posted 6 months ago

“I am very happy with my Ektorp Bed-Sofa cover, it was quickly delivered, easy to put on, looks great and the comfort chenille fabric is so soft and cozy...highly recommend!”

Posted 6 months ago

“So happy with our slip covers!!! Plan on ordering more!! Customer service is amazing!!”

Comfort Works 5 star review on 23rd October 2023

Posted 6 months ago

“I ordered a Soderhamn 3-seat sofa cover and footstool cover in the cotton canvas and I am so pleased with them! When they first arrived I was worried to see that they don’t have zippers to attach the cushions to the sofa/footstool body like the original covers but actually that grey suede-y fabric is there to create traction - and the cushions do NOT slip at all. I can’t believe IKEA didn’t think of that, I hated dealing with those zippers. On/off for washing will be so much easier now - no screws to remove. Shipping was super quick.”

Posted 6 months ago

Hi Yelena! Thank you so much for your review! We're glad to hear that you find our covers with more functional features for your Soderhamn! Have a nice day! Lisa L - Comfort Works

Posted 6 months ago

“Order not delivered. Have emailed/reached out several times using email and text. No response. Please please get in to us and find my order. Or, give me my $ back.”

Posted 6 months ago

Hey Julia! sorry to hear about the undelivered parcel. Very unusual for this to happen as most of our parcels do arrive at the delivery address. No need to panic, we're here to help! I see that one of our guys is on the case and has been in contact with you to get this sorted (and UPS has also filed an investigation), although you might not have been able to get a reply immediately as it was the weekend. If you could forward us the missing parcel claims ID that UPS provided you (or send us a copy of UPS's email for the claim), that would be super helpful for us in getting a replacement item out. -Melvyn from Comfort Works-

Posted 6 months ago

“Excellent work and customer service! I had miss measured the chair and Saulica from customer service contact me several times to make certain that the chair was properly measured! The cushions slipcovers were 2” too long so customer service asked me to have them tailored and they paid for the cost of the tailor!! Excellent craftsmanship, customer service and company. Will purchase from them again.”

Posted 6 months ago

Hi Carolyn! Thank you for your detailed review! Now that we have your couch's template, the order processing for your next purchase will be much smoother and easier :D Enjoy your new covers and have a nice day! Lisa L - Comfort Works

Posted 6 months ago

“Very happy with my new slip cover for my chair and ottoman. The fit was perfect I actually like the way it fits better than original cover. I will defiantly be revisiting comfort works to replace my sofa cover.”

Posted 6 months ago

Hi Pam! Thank you for your lovely review! We're ecstatic to hear that you love our covers! Don't forget to subscribe to our newsletters to receive our latest offers and discounts! Have a nice day! Lisa L - Comfort Works

Posted 6 months ago

“I ordered slipcover in blue canvas for my Rowe Nantucket sofa and I am ecstatic with product sent. Workmanship is beautiful and cover with 6 cushions fit perfectly. Price made the deal even better because I would have had to pay almost triple if I had ordered from Rowe directly. I even received 2 pillow covers (was not expecting) . I paid over $ 300 for two previously (albeit different fabric). I am now considering ordering another set as am very pleased with complete product and process.”

Posted 6 months ago

Hi Barbara! Thank you for your review! We're thrilled to hear that you love our covers! Have a nice day! Lisa L - Comfort Works

Posted 6 months ago

«
1
2
...
9
10
11
12
13
»

Comfort Works is rated 4.8 based on 4,623 reviews