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Comfort Works Reviews

4.8 Rating 4,661 Reviews

96 %

of reviewers recommend Comfort Works

Company Reviews

Product Reviews

4.8

Based on 4,661 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot say enough good things about our Comfort Works sofa covers. We were looking for something new because the original covers we got with our Ikea Finnala were not great with our dog's wiry short hair, which got stuck in the fibers. We didn't want to replace our sectional because of the environmental impact and because we truly liked the size and shape. We went with the Everyday Weave and it is so much easier to clean the hair off. It fits really well and has changed the look of my sectional. We will likely buy another set in a different fabric so that we can change things up every few months! We did have some pieces that needed a little adjustment and I even thought about altering them myself (I am a sewist) to avoid dealing with customer service, but I am so glad I didn't! It was SO easy and customer service was amazing and it took very little time on my part to get the issue fixed. I will also say that, as a sewist, I can tell that these are very high-quality pieces that will last a long time!”

Posted 7 months ago

“Comfort works brings a professional level of service and customer care to couch covers, why? I'm not really sure how serious you're supposed to take slip covers but they take them more serious. From the people to the product I can't find one issue I had with this team. And the cover is everything we wanted! Thank you Comfort Works!”

Posted 7 months ago

“The entire process went smoothly. The Cover is better than I expected! It fit a little tight, but it probably should because more than likely it will stretch a little. I’m very pleased.”

Posted 7 months ago

“After we received the package, we stretched the new cover over our sofa yesterday. I have to say that we were quite disappointed because we ordered the version with a chaise longue and, as you know, the sofa and chaise longue are attached to each other with 4 screws. The holes for these screws are not pre-punched in your covers, so you have to cut open the new fabric cover with a carpet knife and scissors. I would expect more from a product like yours and therefore we cannot recommend your product.”

Posted 7 months ago

Hello Berkouwer! So sorry to hear our Landskrona sofa covers didn't meet your expectations. When we first developed the covers for this sofa, we faced a unique challenge as the original sofa had no covers. In hindsight, we didn't realise that the Landskrona modular units needed the clearing to allow the bolts to pass through. Wished we had caught this issue sooner but we appreciate you for reporting this to us. Our support team has offered a solution to redo the covers, allowing the bolts to pass through. We'd appreciate the chance to make this right together. - Melvyn from Comfort Works-

Posted 7 months ago

“Tout est parfait. Le site est clair. L'expédition un peu lente parce que ça vient de loin. Mais les housses sont niquel à la bonne taille ! (Canapé Soderhamn Ikea). Prochainement je vais changer les pieds également !!”

Comfort Works 5 star review on 12th October 2023

Posted 8 months ago

“I ordered two IKEA Uppland Armchairs + two IKEA Uppland ottoman slipcovers and they are absolutely PERFECT! The workmanship is better than I have bought anywhere. The communication was timely and the delivery was earlier than I expected. Comfort Works is my go-to place to order from now on. Thank you Comfort Works - I LOVE my slipcovers.”

Posted 8 months ago

“Me and my children are very much enjoying the new blue colour. Thank you very much x”

Posted 8 months ago

“Thank you Comfort Works my Uppland IKEA chair covers are perfect. You answered all my questions in a timely manner and when I eventually placed my order I had total faith that you would do a professional job... and you did ! I absolutly would use you again. I have three RH sofas that at some point in the future will need new lose covers and I know I can trust your company to do a first rate professional job :)”

Posted 8 months ago

Hi Carolyn! We're super happy that you're loving our covers and truthfully, we can't wait to assist you for your RH sofas in the future! Looking forward to hear from you again! Best regards, Comfort Works Team

Posted 8 months ago

“Thank you Comfort Works my Uppland IKEA chair covers are perfect. You answered all my questions in a timely manner and when I eventually placed my order I had total faith that you would do a professional job... and you did ! I absolutly would use you again. I have three RH sofas that at some point in the future will need new lose covers and I know I can trust your company to do a first rate professional job :)”

Posted 8 months ago

“Confort Works est une excellente entreprise. Un grand choix de tissus que l'on peut recevoir sous forme d'échantillons. Un système sophistiqué pour communiquer les mesures. Une confection rapide. Une livraison aussi très rapide. Tout au long de la réalisation de mes housses j'ai été accompagnée par mail, par Lisa Lim. Les échanges ont été très courtois. Les prix sont en rapport avec la qualité des produits proposés. Bref, je recommande 🙂”

Posted 8 months ago

Bonjour Nicole! Nous voulions vous remercier d'avoir partagé votre expérience et avis positif! Nous sommes vraiment ravie que notre produit vous plaise ! C'est le plus important! Merci encore de votre confiance et soutien! Belle journée! Équipe Comfort Works

Posted 8 months ago

“Tolle Beratung und super Ergebnis!”

Posted 8 months ago

Hallo und herzlichen Dank für die Bewertung! Wir wünschen viel Freude mit den Bezügen. :) - Simon von Comfort Works

Posted 8 months ago

“The sofacover you made is the best !! I like it very much. I'd be happy if you keep making it all the time. Thank you so much !!!!!”

Posted 8 months ago

“I sometimes think our Petrie Mid-Century sofa from Crate and Barrel will last until the middle of the next century! Very sturdy and comfortable, overall. But. The fabric had become sun-stripped in places and was never very comfortable, due to a rough, itchy feel. Our Comfort Works slipcover in Cream Chenille is beautiful and soft. The sofa looks new and feels so much better to the touch. I'm impressed that the cover fits so well it looks like upholstery. We absolutely love it--it was worth every penny. A face lift for our living room! (And washable, too…) Quick delivery--highest recommendation, overall. A big thank you to the artisans at Comfort Works!!”

Comfort Works 5 star review on 29th September 2023

Posted 8 months ago

Hi Susan! We're glad that you're thrilled with our covers! We hope your loved ones are too! Enjoy! Best regards, Comfort Works Team

Posted 8 months ago

“Just perfect!!!”

Posted 8 months ago

Hi Barbara, We're glad that you like our Karlstad covers! Hope to see you around soon! Best regards, Comfort Works Team

Posted 8 months ago

“I am so totally happy with my new slipcovers for my Pottery Barn sofa and chaise. My sofa and chaise was purchased on April 2004 and is almost 20 years old now. In fact, Pottery Barn no longer makes my chaise and sofa combo. Comfort-Works made my slipcovers that fit perfectly, the color is exactly what I wanted, and the material is is very high grade. I live in the northeast of the United States so this was amazing to me that they were made, shipped, and received by me within 8 days. Comfort-Works kept me informed every step of the way. I highly recommend them.”

Posted 8 months ago

Hi Jeanette! Thank you so much for your lovely review! We're glad that you like our covers! Best regards, Comfort Works Team

Posted 8 months ago

“Excellent service-order was filled promptly and quality of product is excellent. I actually like this cover better than the original ones from IKEA. It is soft and silky and feels lovely. Looks great. My 18-year old sofa has a new life!”

Comfort Works 5 star review on 23rd September 2023

Posted 8 months ago

“Great communication with the company. I ordered arm covers for my sofa. Nice selection of fabric. I had trouble uploading info but I was able to communicate that thru email. And the product came very quickly with frequent notification from the company. I will be ordering again.”

Posted 8 months ago

“Bluffée par la qualité. La housse habille parfaitement mon canapé Ikea et tombe juste”

Posted 8 months ago

“正規品よりファスナーがしっかりしてたら品質が良いように感じました！注文から品物が到着するまでも短時間でしたし、カバーをリボン付きのラッピングして送ってくれて愛情を感じました。大変満足です！”

Posted 8 months ago

“Very practical product. The result is also astonishing. Iy is like I have a new sofa. Thank you!!!!!”

Posted 8 months ago

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Comfort Works is rated 4.8 based on 4,661 reviews