Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,688 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,688 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the 2nd time that I've ordered from this company- Sulaica really helped get the right dimensions to fit my old PB Charleston Chair and a Half. To get a custom slipcover for less than 1/2 of what PB is charging is amazing, and shipping is extraordinarily fast from Australia to California (I think it was 3 days). I love my new slipcover, it really makes my ancient chair new looking again.”

Comfort Works 5 star review on 7th November 2023

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Posted 1 year ago

“Neuer Bezug für Karlstad 3er Sofa. Bezug passt sehr gut macht aus alt wieder ansehnlich und neu. Die Seitenteile sind nicht extra wie beim Original. Das ist auch besser da man zum waschen des Bezugs jetzt nicht mehr das Sofa zerlegen muss!”

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Posted 1 year ago

Hallo und vielen Dank für deine Bewertung! Wir legen bei unseren Bezüge besonders Wert auf die Nutzerfreundlichkeit – dazu gehört natürlich auch, es einfacher zu machen, wenn die Bezüge gewaschen werden sollen. Es freut uns daher, dass dir unsere Bezüge gefallen und wünschen viel Freude damit.:) - Simon von Comfort Works

Posted 1 year ago

“Afin de remplacer les housses d'un canapé IKEA (type Vaxholm) acheté il y a plus de 15 ans, j'ai commandé les échantillons puis un jeu complet de housse chez Comfort Works. Aucun souci de livraison, les dimensions sont totalement adaptées et le résultat est remarquable. A recommander.”

Comfort Works 5 star review on 6th November 2023

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Posted 1 year ago

“perfect fit, sturdy fabric, perfecly suitable colour, attentive people in sales. My couch - as if I bought it anew. I really liked my old couch and did not want anything else, but the original ikea fabric was getting yellowish, as it was 15 years old, so I needed to replace it. I can sew, but I preffered to buy this time, and I am more than satisfied, my family liked it very much as well.”

Comfort Works 5 star review on 5th November 2023

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Posted 1 year ago

“I ordered on the 30 October and received on the 3rd, impressed upon the speedy delivery. The quality and fit was perfect and I would recommended Comfortworks. Thank you so much”

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Posted 1 year ago

“Great company to work with. Excellent customer service.”

Comfort Works 5 star review on 3rd November 2023

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Posted 1 year ago

“Tout est parfait. La housse, le service, le délai de livraison, l'emballage. C est ma seconde housse achetée chez Comfort Works.”

Comfort Works 5 star review on 2nd November 2023

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Posted 1 year ago

“We really love our slipcover and would highly recommend! After buying 2 others that were not custom, we felt like we needed to make the investment in a custom slipcover that looked like our actual sofa, which is brand new, but needed protection from 2 toddlers. We got the sample swatches quickly and were able to make a decision, take our own measurements, and the turnaround was amazingly fast. We are so happy with how things turned out!”

Comfort Works 5 star review on 31st October 2023

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Posted 1 year ago

“Great product, got it in a short time too”

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Posted 1 year ago

“I ordered a slipcover for PB sleeper sofa and was so impressed upon the speedy delivery of the sleepover. The fabric color, quality and fit was perfect and I would unreservedly recommended Comfortworks.”

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Posted 1 year ago

“The cover is extremely high quality and customer service was excellent. The promo code wasn't working for me and I contacted them through email and they offered more than one way to get around this. I chose being refunded the difference after purchase which they did right away. Will use again for sure.”

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Posted 1 year ago

“Thank you! You just extended the life of my Pottery Barn York Grand Slope Arm Sofa!! Honestly, the quality is better than my old PB slipcovers. I waited for 8 months for a replacement set from PB that never came. Comfort Works came in less than 10 days! Beautiful and so EASY to put on. Will definitely order more!!!!!”

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Posted 1 year ago

“This company is outstanding! The new slip cover is perfect and is beautifully made. This is a professional organize and I can’t compliment them enough. Thank you!!”

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Posted 1 year ago

“Le colis est arrivé bien plus rapidement que prévu. Un peu de mal au départ pour comprendre comment tout installer. Mais le résultat est conforme à notre attente. Merci”

Comfort Works 5 star review on 25th October 2023

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Posted 1 year ago

“Un travail magnifique et un service au top. Déjà ma deuxième commande et certainement pas la dernière. Une cliente de Belgique vraiment ravie !”

Comfort Works 5 star review on 24th October 2023

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Posted 1 year ago

“Comfort Works exceeded my expectations with my sofa slipcover. My experience began with a prompt response to an online inquiry and was followed by fabric samples. My order was delivered super fast (within 5 days!) and I am beyond stunned at the quality, craftsmanship, and beauty of the finished product. The slipcovers went on with ease. I am still shocked at the transformation. Thank you so much for reviving my loveseat! This is the beginning of a beautiful relationship;)”

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Posted 1 year ago

“Ordering from Comfort Works was great experience. Product arrived quicker than expected and was packaged wonderfully. The slipcovers went on easily and look fabulous.”

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Posted 1 year ago

“I am very happy with my Ektorp Bed-Sofa cover, it was quickly delivered, easy to put on, looks great and the comfort chenille fabric is so soft and cozy...highly recommend!”

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Posted 1 year ago

“So happy with our slip covers!!! Plan on ordering more!! Customer service is amazing!!”

Comfort Works 5 star review on 23rd October 2023

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Posted 1 year ago

“I ordered a Soderhamn 3-seat sofa cover and footstool cover in the cotton canvas and I am so pleased with them! When they first arrived I was worried to see that they don’t have zippers to attach the cushions to the sofa/footstool body like the original covers but actually that grey suede-y fabric is there to create traction - and the cushions do NOT slip at all. I can’t believe IKEA didn’t think of that, I hated dealing with those zippers. On/off for washing will be so much easier now - no screws to remove. Shipping was super quick.”

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Posted 1 year ago

Hi Yelena! Thank you so much for your review! We're glad to hear that you find our covers with more functional features for your Soderhamn! Have a nice day! Lisa L - Comfort Works

Posted 1 year ago

Comfort Works is rated 4.8 based on 4,688 reviews