Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,720 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not hesitate to purchase your new slipcover from ComfortWorks! The quality is excellent and customer service is second to none! Enjoy!”

Helpful Report

Posted 7 years ago

Thanks for your feedback, Laura :)

Posted 7 years ago

“Brought new life to my old Ikea couch! Great customer service, ordered from the US and it arrived in 9 days. Highly reccommend!”

Comfort Works 5 star review on 13th August 2018

Helpful Report

Posted 7 years ago

Thanks for the feedback and photo, Jonathan!

Posted 7 years ago

“I'd been looking for a cover for my IKEA Ektorp sofa bed for some time and finally decided on Comfort Works, because I read their fabrics hold up well to stains and my dog is rough on upholstery. They arrived this week and they are beautiful. They were much easier to get on than the original IKEA covers, so I know that washing them will be easy. The zippers are also much stronger than the ones on the original IKEA covers. Overall, I'm happy with this purchase!”

Helpful Report

Posted 7 years ago

Hey Christina Thanks so much for taking the time to share your feedback publicly :) Let us know if you have any questions!

Posted 7 years ago

“Brilliant service all round. From ordering, follow up, delivery and product I could not fault comfort works. Well done!!”

Helpful Report

Posted 7 years ago

Thanks so much, Bernie!

Posted 7 years ago

“More then satisfied. Less then two weeks to get it and it fits perfectly. I will definitely spread the word. Thanks ComfortWorks”

Helpful Report

Posted 7 years ago

“Merci beaucoup pour ces fabuleux pieds ! Ils redonnent vie à notre canapé ! Chiara”

Comfort Works 5 star review on 12th August 2018

Helpful Report

Posted 7 years ago

Merci beaucoup, Chiara :)

Posted 7 years ago

“I'm really happy, my sofa is like a new sofa. I choose the model Liege Eggshell, 20% linen and 80% viscose it's BEAUTIFUL. Thanks Comfort Works.”

Helpful Report

Posted 7 years ago

Hi Donatella, Glad to see your Goteborg sofa is looking as good as new and thank you for your feedback!

Posted 7 years ago

“I just love my new Madison Ash cover for my Norsborg sofa. My standard Ikea sofa is now a comfy and luxurious sofa. It really looks brand new. Ordering with Comfortworks was easy and their customer service is excellent. Delivery was amazingly quick.”

Comfort Works 5 star review on 11th August 2018

Helpful Report

Posted 7 years ago

Thank you so much for your review and for sharing that photo, Brenda!

Posted 7 years ago

“Le service client est impeccable. Le suivi est personnalisé : mes requêtes ont été prises en compte immédiatement (je m'étais trompé dans mon adresse, cela a été rectifié dans l'heure et j'avais demandé de différer la date de réception : j'ai reçu mon colis à la date désirée ), j'ai toujours eu la même personne de référence qui a été particulièrement agréable et réactive. Enfin, le produit est parfaitement conforme à mes attentes. Tout a donc été parfait, je recommande vivement ce site !!”

Helpful Report

Posted 7 years ago

Merci beaucoup, Adeline ;)

Posted 7 years ago

“Buenos días. Estoy encantada con las fundas para el sofá. Buen precio, buena calidad, bonitas, fáciles de poner y han llegado muy rápidas. Muchas gracias y un saludo.”

Comfort Works 5 star review on 10th August 2018

Helpful Report

Posted 7 years ago

Muchas gracias por tus comentarios, Montse!

Posted 7 years ago

“fit perfectly and looks great. great product.”

Helpful Report

Posted 7 years ago

Thanks, Charles!

Posted 7 years ago

“Ich habe für meinen Ikea " Tylösand " Sessel und 2 Hocker neue Bezüge bestellt : " Liege Eggshell ". Die Qualität des Stoffes ist hervorragend - die Verarbeitung exzellent. Ich bin begeistert ! Comfort works.......absolute Weiterempfehlung !!!”

Helpful Report

Posted 7 years ago

Dankeschön für das Feedback :)

Posted 7 years ago

“It is such an easy and good way to get a "new" sofa. We're really happy about the quality, the price, the shipment, and the fast and friendly service. The covers fit our IKEA sofa perfectly. Highly recommended!”

Helpful Report

Posted 7 years ago

Hey there, thanks for dropping your review and sharing your feedback!

Posted 7 years ago

Helpful Report

Posted 7 years ago

Thanks for your review and feedback, Julia!

Posted 7 years ago

“I love my cover! It fits perfect and the material is great! It is well worth the money and I am just so pleased with it! I highly recommend them.”

Helpful Report

Posted 7 years ago

Thanks, Winnie :)

Posted 7 years ago

“Fantastic customer service, fabric ,and workmanship! I have ordered two replacement slipcovers from Pottery Barn previously and neither fit as well or looked custom made. Thank you. I would highly recommend your product to everyone. Barbara”

Helpful Report

Posted 7 years ago

Hey Barbara, thank you so much for the compliments :)

Posted 7 years ago

“Beautiful fabric slipcover exceeded my expectations when it arrived all neatly packed in a pretty white bag tied with red satin ribbon earlier than promised. It fit perfectly and was easy to put on as it had just the right amount of give and tiny bit extra room. 15 minutes after it was delivered I had it on the sofa:) You made it easy to select my exact Loveseat sleeper from your many brands and pieces of furniture and fabrics. I especially liked that I could “try on the fabric” on my exact piece and see what it looked like before ordering. Thank you Comfort Works, I’ll be ordering more. Next up pink velvet for my Ikea sectional:)”

Comfort Works 5 star review on 3rd August 2018

Helpful Report

Posted 7 years ago

Hey Amanda, Thanks for sharing your feedback and giving us a sneak peek at your newly re-slipcovered Ektorp sofabed. Glad to hear your experience with us was great, and let us know if you have any questions!

Posted 7 years ago

“I love my new slipcover! Everything about it is perfect - material, color, quality!”

Helpful Report

Posted 7 years ago

Thanks again, Vanessa!

Posted 7 years ago

“We were delighted to work with Comfort Works. Our old Ikea piece was unusual, so we were nervous about how the work would be done. It was done easily and perfectly. I also thought we might struggle to get the new cushion covers onto each cushion, but that was easy, too! We love the fabric. It is a stronger and more interesting cloth than the original. We like the piping on the cushions, also. Again, something the original covers lacked.”

Comfort Works 5 star review on 1st August 2018

Helpful Report

Posted 7 years ago

Hey Cathleen We're really happy to see your vintage Ikea Lessebo sofa has a whole new set of covers and a new lease on life :) Thanks for taking the time to leave your feedback and rating!

Posted 7 years ago

“Hatte Bedenken, nachdem ich ein Video auf Youtube gesehen hatte. Dort wirkte es mega aufwändig, da das Sofa komplett auseinander gebaut werden musste. Doch dem war nicht so und in kürzester Zeit hatten wir die maßgeschneiderten Bezüge montiert. Perfekte Passform! Bin sehr positiv überrascht. Die Qualität ist auch sehr gut.”

Helpful Report

Posted 7 years ago

Dankeschön für das Feedback, Nadia!

Posted 7 years ago

Comfort Works is rated 4.8 based on 4,720 reviews