Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“Service and product were very good. The covers fit exactly. I'm happy with my 'new' sofa that is actually 5 years old.”

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Posted 7 years ago

“great fabric, well made, quick delivery and excellent customer service. one of the best companies I have dealt with.”

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Posted 7 years ago

Thanks so much for the review, Nick!

Posted 7 years ago

“Now that I've had these covers for a couple of months I have to say that I'm very happy with the quality. I do plan to buy more of them. My only complaint is some of them felt a little lose (slightly too big) on my cushions, but not too painfully obvious to those who sit on them.”

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Posted 7 years ago

Hi there Rob, it seems that you're facing this issue because your cushions have been compressed over time and hence, the covers seem a bit loose. You can alleviate this issue by putting your cushion inserts out in the sun to decompress and the covers should fit nicely.

Posted 7 years ago

“1. Products fit exactly what I need. 2. Easy and user-friendly website for client experience in selecting and browsing. 3. Reasonable pricing (saving me not to buy a new sofa) 4. Clear delivery flow. 5. Very comfortable shopping experience.”

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Posted 7 years ago

Hi HW, thank you for your review!

Posted 7 years ago

“I wanted a new, yellow sofa and ordered one from an online company. Thankfully, someone posted the same model they had bought and it was absolutely aweful in real life. So, instead, I turned to finding a new cover for my Karlstad. I am absolutely over the moon! Gorgeous colour and fit. I also ordered the tufting kit and now have an absolutely stunning sofa and have saved over £800!”

Comfort Works 5 star review on 4th September 2018

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Posted 7 years ago

Hey Annemarie, That looks amazing! Thanks so much for your review and sharing your experience publicly :) Let us know if you have any questions.

Posted 7 years ago

“To be honest I was a little apprehensive about ordering sofa covers off the internet from abroad. But the whole process has been easy , quick and I’m thrilled with them. They arrived beautifully packaged and fit far better than my original ikea ones !”

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Posted 7 years ago

Hey Suzanne, Glad to see your Tomelilla sofa looks as good as new again, and thank you for sharing your photo with us :)

Posted 7 years ago

“Slipcovers are a fantastic fit and make my IKEA Ektorp sofa bed look brand new. The product and service exceeded my expectations.”

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Posted 7 years ago

Hey MJ, Thank you so much for the review! Hope you had a lovely weekend.

Posted 7 years ago

“Great service very efficient with communication and great product highly recommend”

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Posted 7 years ago

Thanks for the rating, Blake! We at Comfort Works hope that your sofa is looking as good as new again :)

Posted 7 years ago

“I am absolutely THRILLED with our new sofa and chaise cover from Comfort Works. I can honestly say you get what you pay for - and what we got is a gorgeous, soft, fits-like-a-glove cover for our IKEA Kivik sofa and chaise. It actually fits better, looks better, and feels better than the covers IKEA sells, and I *love* IKEA. I can't recommend this place enough. It is worth every penny.”

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Posted 7 years ago

Hi Lindsay. Thank you for leaving us a review and we love that you love our covers. Hope to see you again for your second set of covers.

Posted 7 years ago

“Working with Rashi was amazing. She really helped me with all the measurements for my sofa bed. I can’t say enough about the company. Linda Stewart”

Comfort Works 5 star review on 28th August 2018

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Posted 7 years ago

Thanks so much for your review and kind words, Linda! We'll be sure to relay your comments to Rashi as well. Let us know if you have any questions anytime.

Posted 7 years ago

“Love my bench seat covers, such a fast and professional service.”

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Posted 7 years ago

“I was looking for a slipcover for my IKEA Ektorp armchair and was really glad to find one on Comfort Works website. Ordering went smoothly and in less than fortnight it was delivered to me in Europe. The fabric looks good and high-quality. And it was really easy to put it on, much more easier than the original one. Thank You for amazing work!”

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Posted 7 years ago

Hi Hannes Thank you so much for your feedback! Glad to hear delivery went smoothly considering the distance too. Have a great one :)

Posted 7 years ago

“I love our new slipcovers! The workmanship is excellent and the service exceeded my expectations”

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Posted 7 years ago

Thanks for the review, Karen!

Posted 7 years ago

“My Ikea replacement chair covers are excellent. The quality of material & exact perfect fit make my old bedroom chair look brand new. The friendliness in emails & arrival letter were an added touch. Comfort Works you did an excellent job.”

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Posted 7 years ago

Hi Shirley! Thanks so much for the kind words and feedback :)

Posted 7 years ago

“Great concept, wonderful workmanship and super fast service. A very pleased customer!”

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Posted 7 years ago

Thanks, Christine!

Posted 7 years ago

“The communication has worked brilliant! And everything else as well! I am very satisfied with my order!!!”

Comfort Works 5 star review on 23rd August 2018

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Posted 7 years ago

Hi Kaja Thanks so much for your feedback and sharing a photo :)

Posted 7 years ago

“Service and item are perfect and very fast!!”

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Posted 7 years ago

Thanks Gabriella!

Posted 7 years ago

“So far I am very pleased with the cover. Have yet to put it on the sofa as it is in storage until the 28th. Will let you know further and will try to send a photo. The service has been exceptional.”

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Posted 7 years ago

Thanks Eileen, and we'd appreciate any photos or further feedback once the covers are installed :)

Posted 7 years ago

“Awesome. The sofa cover fits perfect, nice color too ad came faster than expected. I was a little worried about the price and the size but I'm relieved that it was well worth it.its like I have my couch like new again.”

Comfort Works 5 star review on 19th August 2018

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Posted 7 years ago

Hey Anjari, thanks for sharing the photo and your review :)

Posted 7 years ago

“Excellent product. Perfect fit for the cushions. Thanks”

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Posted 7 years ago

Thank you, Charlie!

Posted 7 years ago

Comfort Works is rated 4.8 based on 4,702 reviews