Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“Excellent company. Professional, with high quality products that don't disappoint. I'd definitely use this company again.”

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Posted 6 years ago

“Your old Ikea sofa will look totally new with comfort works sofa covers. Just look at the pictures. Great customer service!”

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Posted 6 years ago

“I bought a Beddinge Sofa Bed Loose Fit Slipcover from Comfort Works. The communication with the staff was easy and pleasant, and the shipping quick. As I was told, they immediately reimboursed me the whole amount of the import taxes (I just had to send the receipt by email). I am very satisfied by the product: the quality of the tissue is high, the color gorgeous, and it perfectly fits my Ikea Beddinge sofa (including the cushions!). Considering the bad quality of original slipcovers (both in terms of esthetic and quality), it is a great alternative. Just a suggestion: to get the same fluffy feeling of the orginal cover, keep the old one under the new one ;)”

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Posted 6 years ago

Hi Francesca, Glad to hear your Beddinge sofa covers fit well and look good. Thank you so much for your feedback about our services too :)

Posted 6 years ago

“So pleased with our sofa covers they arrived on time all the way from Australia to the UK. Fabulous quality and service.”

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Posted 6 years ago

Thanks for your review, Janice!

Posted 6 years ago

“I was excited to get this cover and it fits my couch perfectly. I ordered this in dark gray and the color has faded to a really terribly color. My couch is in partial sun and everywhere the sun shines in through the window (there’s a shade there) it has faded. It looks like my couch has been bleached in some places. I would not purchase another product from this company.”

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Posted 6 years ago

Hi Zohreh, So sorry to hear about this and thanks for leaving your feedback. Do you mind just emailing us at info@comfortworks.com.au with some clear photos so we can assist in the matter? Thank you!

Posted 6 years ago

“Very good sofa covers for Ikea sofas that we couldn't find anymore. Our sofa looks new again. The only think to improve is that they should inform that you need to pay the import tax at customs because the goods come from Hong Kong.”

Comfort Works 4 star review on 22nd September 2018

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Posted 7 years ago

Hi Cristina, thanks for sharing your photos with us! We'll also be in touch ASAP regarding the matter of taxes, as we clearly display this information on our checkout page and also remind you via email, but we'll definitely try to make this information clearer. Hope you're loving your new sofa covers :)

Posted 6 years ago

“Ordered replacement covers for an IKEA sofa bed and 2 chairs in a holiday home. They arrived promptly and well packaged. They fit perfectly and make the sofa and chairs look like new. I would be happy to order from Comfort Works again in the future.”

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Posted 7 years ago

Hey Anne Glad to hear your Ektorp sofabed and armchair are now refreshed and reslipcovered and that you're happy with our products :) Let us know if you have any questions in the future!

Posted 7 years ago

“I just received my custom dining chair covers and they are perfect! Thank you for taking the time to be sure the measurements were just right.”

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Posted 7 years ago

Hey Sarah Thanks so much for taking the time to leave your rating and feedback about your new dining chair covers! We'd love to see some photos to share with the team too if you had a moment :)

Posted 7 years ago

“Everything was just perfect :-) Also, the staff is very helpful and honest! We are very happy with the products and are returning customers. We have made 3 orders with them so far. We absoutely recommend Comfort-works.”

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Posted 7 years ago

Hello again, Stine! Thanks for your review :)

Posted 7 years ago

“Encargue a Comfort Works una funda para mi sofa cama de tres plazas, además de quedar perfecto, me atendieron muy bien con las dudas y preguntas que tuve durante el proceso, mi comunicación fue con Alejo, y las contestaciones fueron inmediatas y muy claras. recomiendo ampliamente la empresa y quedé muy satisfecha con mis fundas!”

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Posted 7 years ago

“This is the second cover I have bought from Comfort Works. Great quality and service. I definitely recommend them.”

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Posted 7 years ago

Hi Lyn, Glad to hear your covers have been received and fit well :) And thanks for your feedback.

Posted 6 years ago

“Easy to slip on the covers. The fabric quality is great as well as the craftsmanship. We are very happy with the product.”

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Posted 7 years ago

Thanks for the rating, Lisa!

Posted 7 years ago

“The package was very neat and compact making use of the wonderful Royal Mail delivery service,with a cloth bag protecting the cushion covers with a nice note with my name on it”

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Posted 7 years ago

Thanks for your review, Alison!

Posted 6 years ago

“azienda molto seria! ho ordinato un copridivano e nel giro di 15 giorni è arrivato, tessuto molto bello e resistente colore come da descrizione personale gentilissimo e disponibile di sicuro acquistero' altri prodotti! grazie!”

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Posted 7 years ago

Grazie mille, Sabin!

Posted 6 years ago

“Good quality and very good Customer Service!”

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Posted 7 years ago

Thank you, Vera :)

Posted 7 years ago

“Super Qualität, top passgenau. Empfehlenswert. Danke.”

Comfort Works 5 star review on 12th September 2018

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Posted 7 years ago

Thank you, Peter :)

Posted 7 years ago

“God quality fabrics, covers fit snugly, serviceminded staff, and delivery worked just fine :)”

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Posted 7 years ago

Hey Stine, glad to hear you liked our product and thanks for the feedback!

Posted 7 years ago

“Superb product. Most pleasant firm I've ever dealt with. Will definitely use again and again.”

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Posted 7 years ago

Thanks for the rating, Laura! Have a lovely weekend.

Posted 7 years ago

“I was very happy with my order from comfort works! The color and fit were exactly what I expected and it arrived earlier than I expected.”

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Posted 7 years ago

Thanks for your rating, April :)

Posted 7 years ago

“Covers look great. Amazing service. Thank you for saving us from having to by a new couch.”

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Posted 7 years ago

Comfort Works is rated 4.8 based on 4,702 reviews