Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,720 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am more than satisfied with the new slipover from Comfort Works. Excellent service and a very good price and performance ratio.”

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Posted 7 years ago

Hi there Ursula, thank you so much for leaving us a review. We are so glad that you like your new covers.

Posted 7 years ago

“This company is amazing. From beginning to end, the customer service and support was top notch. I received my PB sectional slip covers with a custom wedge cushion and it was better then expected. The quality of the fabric, the sturdiness of the zippers outstanding. HIGHLY RECOMMEND.”

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Posted 7 years ago

“Very good sofa cover, fit well on the sofa”

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Posted 7 years ago

Thanks for your feedback, Nicola!

Posted 7 years ago

“I got the green cover for the Friheten. The cover fit perfectly and looks amazing! I'm so glad I got this.”

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Posted 7 years ago

Hi there Carolina, Thanks for leaving us a review! We're glad the covers are working well for you. :)

Posted 7 years ago

“Grandes profesionales con un excelente trato al cliente, sin duda han hecho un gran trabajo con mi sofá! Encantada con los resultados y con el trato recibido! 100% recomendables!”

Comfort Works 5 star review on 11th November 2018

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Posted 7 years ago

¡Muchas gracias por tus comentarios Ana! Estamos encantados de haberte podido dar una solución para tu sofá, aquí estaremos para lo que necesites :)

Posted 7 years ago

“Mein Bezug ist mittlerweile bei mir eingetroffen und ich bin positiv beeindruckt! Der Stoff hat eine sehr gute Qualität, ist toll verarbeitet und passt perfekt! Vielen Dank - tolle Arbeit! Ich werde Euch auf jeden Fall weiter empfehlen!”

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Posted 7 years ago

Vielen Dank, Martin :)

Posted 7 years ago

“Incredible quality! They arrived so fast, are super soft but sturdy and wash up so well. I got the Madison cover in blue for my IKEA Farlov sofa and I love it. I definitely plan on purchasing another more neutral cover as well. Love!”

Comfort Works 5 star review on 7th November 2018

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Posted 7 years ago

Hey there, thank you so much for your feedback and sharing the pic of your Farlov sofa!

Posted 7 years ago

“Great!”

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Posted 7 years ago

Thank you, Erin!

Posted 7 years ago

“We searched high and low for sofa covers for our IKEA sofa (cat damaged!) and had no luck, even at IKEA. Feel so lucky to have come across Comfort Works. They were amazing - great service, delivery of product and 100 % happy with what was sent to us. It is a perfect fit and really brightened up the sofa! Thanks again!”

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Posted 7 years ago

Hi Sheela Glad to hear you're happy with our products and service :) Thanks so much for sharing your review with us too!

Posted 7 years ago

“We are very satisfied with the sofa cover to the Ikeasofa Kramfors. It fits very well and looks beautiful. The contact and service to Comfort Works was very good and fast.”

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Posted 7 years ago

“Ich habe 2 Sitzbezüge für IKEA KIVIK Sessel bestellt. Auftragsabwicklung und Qualität waren bestens. Vielen Dank!”

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Posted 7 years ago

“Professionnel, aimable, compréhensif, service après-vente au top!!!!! Je recommande vivement!!!!”

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Posted 7 years ago

Merci beaucoup, Patricia!

Posted 7 years ago

“Professionnel, service excellent, aimable. Leur but est votre satisfaction. Je recommande vivement!!!!”

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Posted 7 years ago

“Mit den Bezügen (Ikea Stockholm) sind wir sehr zufrieden, sind leichter beziehbar als die Originale. Schöne Farben. Hoffentlich halten sie auch, da der Stoff schon dünner ist als der von Ikea. Die Lieferzeit ist schon länglich, aber das wird vor der Bestellung so auch bekanntgegeben.”

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Posted 7 years ago

“100% satisfied with my new slipcover for my Pottery Barn sectional and their customer service is outstanding!”

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Posted 7 years ago

Hi Jacqueline, Thanks so much for the kind words and the rating :)

Posted 7 years ago

“The product arrived at the estimated delivery date and was packaged very well. The covers were really easy to put on and look fantastic! I would recommend getting samples so you can get a better sense of the texture/colors. Very satisfied with the order!”

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Posted 7 years ago

Thanks for your feedback, Kevin!

Posted 7 years ago

“Good quality products and very good service.”

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Posted 7 years ago

“Just to tell say how delighted we are with the covers we ordered from you, They look really nice, looks like a new sofa and chair. Just a little hitch with getting them delivered has we live in the Canary Islands, but got them eventually, we would highly recommend this company.”

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Posted 7 years ago

Hey there! We're happy that your covers reached you safely in the end :) Thanks for the review!

Posted 7 years ago

“Amazing transformation of a tired sofa heading for the skip to a centrepiece in our lounge. Great quality and fit.”

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Posted 7 years ago

Happy to hear that, Chris! We appreciate the rating :)

Posted 7 years ago

“Very good customer service...I ordered for the wrong sofa model and was terrified I wouldn't be able to cancel in time. Contacted comfort works during the night (in France) via their online chatbot and was able to talk to someone and cancel and reorder. My sofa covers arrived very quickly in a lovely cloth sack tied with red ribbons!”

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Posted 7 years ago

Hi Deborah, Thanks so much for your feedback and glad to hear it all worked out. Let us know if you have any other questions!

Posted 7 years ago

Comfort Works is rated 4.8 based on 4,720 reviews