Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ich habe mit Comfort Works eine super Erfahrung gemacht. Das Material sieht super aus, perfekte Farbe, super Service, bei Fragen gab es sofort Antwort”

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Posted 5 years ago

“Customer service emailed me to ensure I got my shipment and followed up to know if I needed any help! Product was easy to to onto couch, in great condition and made to feel like it was the original couch cover!”

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Posted 5 years ago

“Perfect in every way. Can't go wrong with these guys!”

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Posted 5 years ago

“It’s a great fit and exactly was described. I will definitely buy here again which I have already! Thank you”

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Posted 5 years ago

“I ordered a custom cover for my Crate & Barrel Axis II Sectional. The whole process took a few months but it was SO worth it!! I could not be more happy with the look and fit. It brightened and transformed the entire room and the quality is excellent. I would definitely recommend! Thank you Comfort Works!!!”

Comfort Works 5 star review on 4th July 2020

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Posted 5 years ago

“Made my ikea couch look a million bucks!”

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Posted 5 years ago

“Looks great, quality and production are great too plus it arrived fairly quickly considering it was from China. The £19 import Tax to the UK is in the process of being refunded. Very happy with the service and the product. I would say however the cover could be 1cm longer around the bottom edge as it can rise up as you fidget on the sofa.”

Comfort Works 4 star review on 4th July 2020

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Posted 5 years ago

“Really great service and products. I ordered new covers for my IKEA Kivik because I have 1-Seater and IKEA is not producing covers for that anymore. And comfort works has such nice designs which differ from the standard ones. I ordered two covers (have 5 elements summed up). They arrived 5 weeks after placing my order. Comfort works always communicated the status to me. This was really nice, to know what’s happening. After getting my package I opened it and was really exhausted. After washing and drying I slipped them over my old Kivik and had a complete new couch”

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Posted 5 years ago

“Great looking product. Fits my chair like a glove. Fabric feels so soft and color looks awesome.”

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Posted 5 years ago

“Fantastic fit! Amazingly new furniture!”

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Posted 5 years ago

“The slipcovers’ quality exceeded my all of my expectations...I’m literally considering buying different colors just to change up the vibe of the room! I got the loose fit so it was relatively easy to get them on and my order got delivered earlier than I had initially expected! I cannot recommend comfort inn more!”

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Posted 5 years ago

“superbe qualité et finition je vais re commander des housses pour mon canapé ektorp ikea merci expedié dans les delais malgrès le covid 19”

Comfort Works 5 star review on 3rd July 2020

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Posted 5 years ago

“If looking to have slipcovers made, don't look any further than Custom Works. Everything they say that they can do they do it even better than you could have expected! Oh, and their prices are fair too!”

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Posted 5 years ago

“I love my slipcover!!!! It’s just as expected! I can’t wait to get another one to switch it up!”

Comfort Works 5 star review on 1st July 2020

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Posted 5 years ago

“We have a 3 seater Nockeby couch from IKEA that has been discounted. Our cat had absolutely destroyed the arm piece but we didn’t want to get a new couch due to how wasteful it would be. I had ordered covers from other places and kept getting disappointed. When I found out about Comfort Works, I was shocked at all the 5 star reviews and after months and months of research, finally decided to order. I seriously almost cried with how perfect our couch looks now with our new cover. The fabric is better quality than the original and it only took us 20 minutes to replace everything. AND it’s so much easier to get the pet hair off!”

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Posted 5 years ago

“My old Klippan looks absolutely superb with the new cover! It was really easy to put on and fits well. Thank you very much!”

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Posted 5 years ago

“I am really happy with the way the slipcover turned out - the couch looks like it was sold with it on - it fits so perfectly. The material seems to be sturdy, which I needed, it blends in well with the rest of the decor too. I will say the only negative for me was how long the process took - it must have taken a month to receive my order after I submitted all necessary measurements. Could be COVID-related: everything slowed down, but it did take a while. That said, I'm very happy with the result, so worth the wait!”

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Posted 5 years ago

“I was very apprehensive before covers arrived , as quite an expensive purchase for an inexpensive IKEA sofa . However I am so impressed with them , they fit perfectly and have literally transformed the sofa into looking like new , actually better than when it was new!!!”

Comfort Works 5 star review on 28th June 2020

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Posted 5 years ago

“Needed a new Ottoman cover for our loved Ikea Ottoman, which is now a discontinued product. So very happy to have been given Comfort Works as the go to company for a new cover.. The quality of fabric, colour, zip and fit is perfect. Very very very happy and would highly recommend Comfort works. Now looking at getting a whole lounge cover for our Ikea lounge, as it far out weighs the cost of a new lounge and I know the quality of product will be there. Thank you Comfort Works Mel.Michalos Carlingford, NSW”

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Posted 5 years ago

“Very happy with the sofa covers from Comfort Works! Excellent customer service and fast delivery. The covers are double lined and heavy quality but fit perfectly. So happy to have given this room in our home a new look after 10 years! I’ve no doubt this cover will last at least that long. Thank you!”

Comfort Works 4 star review on 27th June 2020

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Posted 5 years ago

Comfort Works is rated 4.8 based on 4,702 reviews