Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,763 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,763 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I need to reorder as the sofa covers are not the correct size for my Ikea sofa. I have ordered from you before for this sofa and I need to repeat that order. If you do not have the old order I have photos of the existing covers I want to replace and measurements”

Helpful Report

Posted 6 years ago

Hi Nancy! We're so sorry to know about this :( Good news is, you'll definitely be able to reorder the correct covers for your sofa model and we'll happily help you select the correct ones. We'll even throw in a discount for you :) All you'll have to do is email us at < info@comfortworks.com.au > and one of our friendly agents will guide you through the process. Hope this helps!

Posted 6 years ago

“Comfort Works worked with me diligently to get exact measurements for my unusually shaped chair cushions correct. All this during the pandemic with great service and delivery all the way from down under to America. Beautiful and expertly done. Highly recommend them for their quality finish.”

Helpful Report

Posted 6 years ago

“So happy with my purchase. The Luna flax is so pretty in person. The perfect natural color! This cover really upgrades our IKEA sofa, definitely worth the wait.”

Comfort Works 5 star review on 12th July 2020

Helpful Report

Posted 6 years ago

“Comfort works was very easy to work with and I am so happy with the final product! My crate and barrel sofa looks brand new. The custom order was a very lengthy process, 2+ months from start to finish, however I understand that shipping times were delayed and they had an influx of orders that caused it to take so long. I was updated throughout the process, however, and if you’re willing to wait it’s definitely worth the end result!”

Comfort Works 4 star review on 11th July 2020

Helpful Report

Posted 6 years ago

Hey Ashley! That's looking nice and fitted. Thank you for taking the time to get the measurements right with us. Definitely longer than we'd want but super glad it made it to you safely and the fit is good. We love the accent pillows and the yellow flowers at the back. Such chic styling! Stay safe! Cheers, Ning from Comfort Works

Posted 6 years ago

“I was honestly surprised at how good the quality of these covers were. Well done, Comfort Works!”

Comfort Works 5 star review on 11th July 2020

Helpful Report

Posted 6 years ago

“We ordered the Nils slipcover in Kino sunset. It fits and looks great! The color is the perfect mid century shade that brings a splash to the room without looking too aggressively orange. Shipping was in the range they gave us (4-5 weeks) and communication was good throughout.”

Helpful Report

Posted 6 years ago

“Great fit & the color is exactly what I was expecting after picking the swatch. The fact that each component was clearly labeled to figure out what cover to put on what item was SUPER helpful - easier than putting the original couch together!”

Helpful Report

Posted 6 years ago

“Again a perfect fit for our 20 years old IKEA sofa. Customer service as always fabulous. Many thanks to you guys!”

Helpful Report

Posted 6 years ago

“Perfect fit! Easier to put on than the ones that came with my ikea couch.”

Helpful Report

Posted 6 years ago

“Excellent quality and a great fit”

Helpful Report

Posted 6 years ago

“Very happy with the cover for my Ikea Jenny Lund chair. The material is soft, and it looks lovely.”

Helpful Report

Posted 6 years ago

“The slip cover does not fit the fusion well and has a terrible smell. Not using it.”

Helpful Report

Posted 6 years ago

Hey Kelsey, Thanks for your feedback and we're sorry if we might have fallen short on the mark - any chance you could send wide view photos of the covers not fitting the sofa? We'd like to be able to help you fix this up! With the smell, typically the vegan leather would require a week or two to be aired our as it's been stuck in the box for a good week - and it should be odourless after. Hope to hear from you soon, Chuck

Posted 6 years ago

“Comfort work was really easy to work with they made sure I got the right style and answered all my questions. My only hang up is the cover is not the color I wanted. Even checking the swatch, this doesn't really look like what I expected. It is supposed to be navy canvas and it is VERY BLUE. I was expecting a much darker and more subtle color. Otherwise good experience. Not sure what I can do about this at this point.”

Comfort Works 4 star review on 9th July 2020

Helpful Report

Posted 6 years ago

“Great customer service. Double checked if any queries. Great, good quality product”

Helpful Report

Posted 6 years ago

“They are perfect! The fit, the fabric, the details, their service! I’m so happy we decided to go for covers and not to get a new sofa because ours is just so comfortable but the fabric was old. And now we have a brand new couch! I actually bought slipcovers from another company which I had to return because I didn’t like them. These ones are so different, they fit perfectly and they are very high quality. And their service has been outstanding. They’ve followed up through every single step making me feel safe and confident they were going to make it all the way to Germany. Thank you so much for having such a dedicated service and high quality products!”

Comfort Works 5 star review on 9th July 2020

Helpful Report

Posted 6 years ago

“Great customer service. Excellent products.”

Helpful Report

Posted 6 years ago

“Arrived fast, feels great and fit perfectly! Just as easy as it all sounded. So happy!”

Helpful Report

Posted 6 years ago

“Colour, material and fit were exactly as advertised for my Nils armchair covers. I’m glad I was able to repurpose furniture that I was bored with instead of having to replace them entirely with a more expensive option. So happy I found you, Comfort Works!”

Helpful Report

Posted 6 years ago

“Thank you Rachel and your team for a really beautiful product I did have to email customer service at one point over a courier query Ning Lim was super efficient, helpful and friendly I collected my package from Fedex and it was in perfect condition and on time Delighted with my slip covers and the price is perfect for me I will be back for more covers Thanks again :)”

Helpful Report

Posted 6 years ago

“A small price to spare an old sofa ending up in landfill. Hopefully it will last for another 15 years. Delivery was super fast, only took 1 day from Shenzhen to Malaysia.”

Helpful Report

Posted 6 years ago

Comfort Works is rated 4.8 based on 4,763 reviews