Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect fit! My born-again sofa -- just what I needed for stay-at-home. The upholstery is excellent -- better than the original. Naoko's service was superb -- very professional. Feeling happy and satisfied. Thank you!”

Helpful Report

Posted 5 years ago

“The ordering and shipping process, together with the proactive communication and status updates were all good. Material quality and finishing of the covers also superior. My sad old sofa has sprung back to life.”

Comfort Works 5 star review on 12th June 2020

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Posted 5 years ago

Hey Iain, that looks amazing. Love that touch of contrast you have with the pillows on our covers! We hope you enjoy them and they will continue to serve you for a long time! :) Ning from Comfort Works.

Posted 5 years ago

“My chair slip covers are exactly as expected! I couldn't be happier with the feel, quality, and the speed of delivery of my order. Thanks for uplifting my outlook on my old chairs.”

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Posted 5 years ago

“The order process was straight forward, and, as a designer, the packaging is just lovely, professional, and welcoming. A nice personal touch.”

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Posted 5 years ago

“I love my new slip cover! Chuck really helped me with my order from the beginning to the end. It looks beautiful and fits perfectly. Your product and service is excellent! Duncan”

Comfort Works 5 star review on 11th June 2020

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Posted 5 years ago

“Absolutely love my new slip covers for our PB Comfort love seats. They are very well made and fit our love seats better than the original PB covers. We got the claw proof fabric so I can’t evaluate that yet but so far my cats are ignoring the new covers which was not the case with the original PB covers.The fabric feels like velvet great to relax on. All in all a 5 star purchase.”

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Posted 5 years ago

“Great customer service, but made in China, which although it doesn't mean an inferior product, you should be clear and open about where a product comes from. Good fit, but I wish I'd stuck with natural fabrics as the kino fabric is noisy and slightly plasticky/fake....not like linen at all.”

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Posted 5 years ago

“Very happy with the quality of fabric and fit of the cover for our IKEA Stockholm chair. Made a favourite chair look like new, and updated it nicely. Excellent, friendly customer service with all questions answered very quickly.”

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Posted 5 years ago

“I'm very happy with the new cover for my Ikea couch!!! I was kind of skeptical about how it would fit but I'm very impressed with the quality and fitting. It actually looks better than the original. I would definitely recommend Comfort Works to friends and family. Thank you for making my sofa look like a brand new one!!!”

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Posted 5 years ago

“I am so excited over my slipcover! It makes me happy that I can change my ikea sofa up with a new slipcover! Nice and clean! I love it! Very satisfied! I love the color too! Mine is the claw foot velvet taupe brown. It has a gray hue to it!”

Comfort Works 5 star review on 10th June 2020

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Posted 5 years ago

“I was very impressed with how well the new cover fits!! Customer service was very helpful and accommodating. I’ll be recommending Comfort Works to friends. Thanks for making my couch look like new!”

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Posted 5 years ago

“My sofa was discontinued by Pottery Barn, I was so happy to find comfort works so I could get a new slipcover for my couch. The material is high quality and I was impressed at how well it fit.”

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Posted 5 years ago

“Love my new sofa! The cover fits perfectly, thank you!”

Comfort Works 5 star review on 9th June 2020

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Posted 5 years ago

“Great quality and fit.”

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Posted 5 years ago

“Perfect - just as I requested.”

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Posted 5 years ago

“Hier hat alles gepasst: Passgenauer Sofabezug (s. Foto) in sehr guter Qualität und eine tolle Farbe sowie eine hervorragende, superfreundliche und service-orientierte Kundenbehandlung. Alles bestens, sehr gerne wieder, 7 von 5 Punkten!”

Comfort Works 5 star review on 8th June 2020

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Posted 5 years ago

“I am absolutely delighted with my new covers. The material is wonderfully soft, much better then my original covers. The whole room looks different now. The covers were a tad bigger then I expected, but much easier to pull on then the old original set. I am even thinking of ordering addition set with different colour...hmmm”

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Posted 5 years ago

“Just finished putting on my new covers and I am so pleased!! They fit perfectly and my sofa looks brand new and better than ever! Thank you so much!!”

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Posted 5 years ago

“Simply put, awesome! From purchase to quality everything was top notch.”

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Posted 5 years ago

“I'am very happy with my new slipcovers. It does fit perfectly on my sofa! Great delivery and great customer service!”

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Posted 5 years ago

Comfort Works is rated 4.8 based on 4,702 reviews