Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderfully crafted covers. I looked to comfort works to give my Ikea sofa new life with a splash of color since Ikea doesn't offer any options to many of their products and I was pleasantly surprised when I recieved my package. Their product honestly puts the original to shame. It isn't just about the variety of colors as it is more so the quality of the product. Simply better all around. Glad I took the chance given the inability to see in person. Well worth the wait.”

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Posted 5 years ago

“We absolutely love them! They fit better than the originals and you can feel the durability!!”

Comfort Works 5 star review on 23rd July 2020

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Posted 5 years ago

“I ordered the white matching arm covers for my Pottery Barn chair. My idea was that if they looked good and worked they would reduce the number of times I needed to remove the complete covers and wash them. My only complaints are minor with the biggest being that it takes a long time to get them. I ordered them on 6/22/2020 and they shipped on 7/16/2020 and I received them on 7/20/2020 so about a month. I guess we get spoiled by Amazon and getting deliveries in a day or two. My other complaints are really suggestions on how to improve the product. The first is the length of the cover over the arm, it should go back to the back behind the back cushion (see my photos) for a less conspicuous look. The last is that the rear bottom hangs out from the side. I added a white velcro tab to each to bring it up close to the side and a more finished look. I would suggest both lengthening and adding velcro tabs to those corners to create a more polished looking item. In all fairness to Comfort Works, they don't promise quick delivery but it would be nice to have faster delivery and with the other two items I suggested would earn them 5 stars from me.”

Comfort Works 4 star review on 22nd July 2020

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Posted 5 years ago

Thanks for the kind and constructive feedback John! We'll definitely let our production team know as to how to make the armrest protectors better and on our side, we're still working our utmost best to increase our production speed to have things shipped out a lot faster :) Thanks again and take care! Chuck

Posted 5 years ago

“The quality of the fabric is excellent! The new cover completely transformed my 12 year old Karlstad two-seater sofa into something wonderful. The customer service is excellent and I will be buying two replacement covers for the Karlstad chaise pieces soon! Thanks for making such great products!”

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Posted 5 years ago

“Nicely tailored slip cover. Fits like a glove and really brightens up the space. I like how easily we could switch it up for different looks 🙂👍 Thank you!”

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Posted 5 years ago

“I am so pleased with the fit and quality of my new slipcovers. Communication was excellent throughout. I would definitely recommend Comfort Works for service and value.”

Comfort Works 5 star review on 22nd July 2020

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Posted 5 years ago

“Fit was great, easy to put on. There was good email communication about the status of the order and shipping.”

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Posted 5 years ago

“Excellent quality! The delivery was on time and perfect. So happy with my slip cover and I cannot wait to order another set. Many thanks!”

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Posted 5 years ago

“This is the first time I’ve ever left an online review, but so pleased with my Comfort Works covers I had to let everyone know! Great customer service, on-time delivery, and the covers exceeded my expectations. Easy to fit and they look fabulous! Thank you 😊”

Comfort Works 5 star review on 21st July 2020

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Posted 5 years ago

“I've received my slipcovers and it's really beautiful. I like the color and the fabric. The customer service are helpful and very respectful and they notify me about all progress. Everything is really PERFECT! I’m so HAPPY. Thank you.”

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Posted 5 years ago

“Comfort Works provided excellent help with a slipcover For my 20 yr old Thomasville sofa. Rachel and Sarah ( and others) helped with measurements and fabric selection . I chose the Madison Sand for the. color match. Would have liked 100% cotton but color selection was too dark. Communication was thorough and frequent ( even during Covid) US Fed Ex tracking was the delay saying it would be one day and not Showing up for 6 days. Also stated it would require a signature which it did not. Packaging and personal note were noted positively. Overall an excellent product!”

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Posted 5 years ago

“Very happy with my covers. Fit perfectly arrived on time will be ordering again as price is so good. Excellent”

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Posted 5 years ago

“Arrived at time with no problems with danish customs. My two new Soderhamn sofas looks like a million with the Luna Flax cover - and I am so satisfied with it. It takes a little bit of time to place the covers, but it fits absolutely perfect when its on, and looks so much more exclusive than any of the IKEA covers.”

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Posted 5 years ago

“The cover is very well made and fits tightly on our Ektorp Chaise. We ordered on June 3rd and received the cover the second week of July. We recovered the chair since our blue and white cover had faded in the sun. The color is Cotton Canvas White. You need to loosen the arm of the chair to place the cover on the chair. Very happy with our purchase.”

Comfort Works 5 star review on 20th July 2020

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Posted 5 years ago

“Arrived a bit wrinkly due to the creases from being packed. I'm sure those will go away over time. Otherwise, the slip cover fits perfectly on my Pottery Barn sofa. Glad I was able to hold on to my sofa without having to buy another expensive cover from Pottery Barn or just another sofa. Their slip covers run at least $2000!”

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Posted 5 years ago

“Fits perfectly on our discontinued IKEA couch and the fabric/color is top notch. No issues on the international shipping. WAY BETTER than the slipcover alternative.”

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Posted 5 years ago

“Beautifully made, durable, and fit my IKEA chairs perfectly. Really elevated the look and quality of the chairs.”

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Posted 5 years ago

“Fits my Pottery Barn sofa perfectly! Love the slipcover. Will definitely be back to purchase other slipcovers! Thank you!”

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Posted 5 years ago

“Perfect fit, great colour, exactly as described”

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Posted 5 years ago

“Delivery was prompt and the company communicated all relevant progress from the date ordered to when the items were delivered”

Comfort Works 5 star review on 17th July 2020

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Posted 5 years ago

Comfort Works is rated 4.8 based on 4,702 reviews