Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are so happy that Comfort Works has many fabric options for our Ikea stool. and the covers fit perfectly ! Well done Comfort Works.”

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Posted 5 years ago

“Thank you so much for your job! Every item perfectly fits. The quality is great. And our furniture looks like brand new now. We would definitely recommend you to our friends.”

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Posted 5 years ago

“I had a terrific experience with Comfort Works. From placing my order, to the FedEx delivery the communication was great and the promised timeline was spot on. The quality is excellent. Very pleased.”

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Posted 5 years ago

“I have 2 cats and one of them loved yo scratch on my dads arms and no matter what I do I can’t stop him so when I found your website I was very happy, I would have had to but a new sofa otherwise The arm covers are well made and are an exact match for the original fabric . The price was reasonable. Communication was excellent , I was kept in touch all the way through the process , your customer service is excellent . I would but from you again and would definitely recommend you to my friends . Good job !!!”

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Posted 5 years ago

“je suis absolument enchantée de comfort works. le service est impeccable, le suivi parfait. la prise des mesures n'était pas simple, et Rashi m'a beaucoup aidée, un grand merci! mes anciens canapés repartent pour une nouvelle vie....”

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Posted 5 years ago

“I don't usually write reviews but I just finished putting new slip covers on my old worn sofa and cannot believe how good it looks. Delighted with the quality and fit of the product. Would also highly recommend the Company as the customer service (Naomi) was very efficient and helpful when I had queries over dimensions etc. Easy process from order to assembly (you might need someone handy to unscrew and put back together if not that way inclined). Delivery to Western Europe was timely, approx. 6 weeks which is amazing considering we are in the midst of the covid pandemic. Money well spent and I really hope they are still in business in the distant future when I need to update again. It is great eco friendly and cost effective option. We have a busy house with dog, cat, baby on the way and knew we needed hard-wearing so went with Kino Charcoal, pictures don't do it justice. Thanks again and keep up the good work!”

Comfort Works 5 star review on 27th July 2020

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Posted 5 years ago

“Really nice fabric and a lovely colour. They have revived my old sofas which were worn and faded for a lot less than buying new sofas. As I am from UK I was a bit worried as they were coming from afar but I am delighted with them! ( for any UK customers - you will owe FedEx £22 approx in import tax)”

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Posted 5 years ago

Hey there! We will be able to reimburse you for that import tax - please do just write to us again with the receipt. Speak soon! Ning from Comfort Works. :)

Posted 5 years ago

“Great colour and great fabric - looks like a brand new sofa!”

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Posted 5 years ago

“La calidad del tejido es excelente! La nueva funda Luna flax transformó por completo mi sofá cama Manstad. Acabado al detalle. ¡Gracias por hacer tan buenos productos y con tanto mimo.”

Comfort Works 5 star review on 26th July 2020

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Posted 5 years ago

“The slipcover has arrived on time in good condition. Congratulations on your customer support service. Was very helpful throughout the prosses at live chat in the beginning suggested fabric suitable for cat paws and through emails after my order.”

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Posted 5 years ago

“OMG!!!! Best material, style, finishing, look, service! I have not enough words to express how happy I am with my new sofa covers! We have a new piece of furniture! From the ordering process to the delivery service, every little detail was impeccable. This choice helped us to give a 2nd life to our old good IKEA sofa and creating less waste. Thanks Comfort Works!!!”

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Posted 5 years ago

“Beautiful craftsmanship, fit my couch perfectly, material is thick with close weave, seams are tight without one loose thread, zippers are strong, customer service was meticulous on getting my order correct and kept me informed Step by step, thank you”

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Posted 5 years ago

“Sofa cover was very well made. I am very please with the material quality and the attention to detail. Thank you. I would recommend using this company.”

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Posted 5 years ago

“Good service and delivery thank you. Kevin”

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Posted 5 years ago

“I love my new couch over. Very easy to put on and it looks great! I’ve even had family and friends come over and compliment my “new”couch🥰”

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Posted 5 years ago

“These slipcovers are amazing. They are well made, look great and fit beautifully. And to top it all off, Comfort Works' customer service is by far some of the best service I ever received. The delivery was fast too! Would definitely recommend.”

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Posted 5 years ago

“Der neue Baumwollbezug zu unserem Strömstad 3-Sofa ist angekommen und er ist sehr schön! Vom Schnitt ein Zweiteiler, der sich beim Beziehen als sehr praktisch erwiesen hat. Passt!!”

Comfort Works 5 star review on 24th July 2020

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Posted 5 years ago

Herzlichen Dank für die Bewertung, wir freuen uns zu sehen dass der Bezug so gut passt, das Sofa sieht super-Sommer-frisch aus! :-)

Posted 5 years ago

“Our covers are great! The size and shape of our current furniture is fantastic and we've never found anything we like better...the color on the other hand is something I've always wanted to change. We bought our covers in the Madison Coal and they are really pretty. Our covers were 100% custom (it's not "standard" like IKEA or Pottery Barn), so there was a lot of measuring. While not 100% perfect, they are close...and honestly I had A LOT of anxiety about measuring. The Comfort Works representative that I worked with was very helpful and had a great deal of patience with me (I took a long time - placed the initial order Feb 2020 - finished measuring, etc sometime in early June 2020!). Ultimately our furniture has new life and we are quite happy with it - has changed the look of the furniture and the living room!”

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Posted 5 years ago

“I love my new sofa slip cover. It fits perfectly and the material is beautiful. I would highly recommend Comfort Works if you are looking for a replacement sofa slip cover for a reasonable price. It is not cheap but it is not expensive for a cover that will fit correctly made with quality material.”

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Posted 5 years ago

“I really loved my ikea couch but the cushions were completely worn down. In a last ditch effort to keep my comfy couch, I found Comfort Works online and decided to give it a chance. I’m so so glad I did. Communication was great. I had to hold the delivery because I was moving and they were more than accommodating. The covers match the leather part perfectly. Plus I only had to spend a fraction of the cost a new couch. Hopefully these will last us several years. I didn’t replace any of the body but if they get bad I may order covers before getting a new couch.”

Comfort Works 5 star review on 23rd July 2020

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Posted 5 years ago

Comfort Works is rated 4.8 based on 4,702 reviews